Positive and upbeat Customer Service Specialist bringing 30 years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.
Cheerful and upbeat professional with history of exceeding customer service expectations. Calm and composed in stressful situations and capable of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions.
Effective at dealing with individuals during stressful and confusing situations to address benefits needs and navigate government agency structures. Practiced at working with regulatory limits and governmental department standards to handle requirements via email, letter, telephone calls or in person.
Flexible customer service associate with 30 years of success in resolving customer concerns and inquiries. Skilled at accurately documenting call details, preparing reports and arranging service. Well-versed in providing helpful answers and relevant information to retain clients.
Personable and dedicated Customer Service Representative with extensive experience in retail sales industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
I have worked multiiple positions in customer service, including retail and public service. I currently work part time for Jimmy John's Sandwiches as a delivery driver. i have retail sales experiernce in electronics, nursery (plants), wine & liquor, and food service.
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