emergency management service coordinator resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
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Professional Summary

Seasoned [Job Title] focused on supporting emergency response and patient care needs in [Area of expertise]. Well-coordinated, decisive and eager to make impact on established structures, improve service quality and contain costs in order to optimize program reach. Knowledgeable about working with committees to effectively manage traumatic incidents, crisis situations and disaster response.

  • Multimedia Presentations
  • Project Requirements
  • National Security
  • Procedure Planning
  • Critical Thinking
  • Emergency Preparedness
  • Emergency Support
  • Hazard Mitigation
  • Emergency Management Procedures
  • Emergency Response Coordination
  • Coordinating with Supervisors
Work History
Emergency Management Service Coordinator , 08/2021 to Current
Colville Confederated TribesCity, STATE,
  • Maintained current understanding of local, state and federal guidelines for emergency response.
  • Built and strengthened relationships with area governments, departments and agencies to manage effective planning and implementation of emergency response strategies.
  • Kept informed of activities or changes that could affect likelihood of emergencies, factors that could affect response efforts and details of plan implementation.
  • Inspected facilities and equipment such as emergency management centers and communications equipment to determine operational and functional capabilities in emergency situations.
  • Reviewed operational plans from other locations to identify options for local systems.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Developed and maintained courteous and effective working relationships.
  • Supported care objectives by devising and implementing effective structures to track performance and assess compliance with specifications.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Prioritized mitigation opportunities both funded through Stafford act and non-disaster grant programs
  • Coordinating response communication exercises with Tribal program heads and FEM Region 10 and CISA to improve readiness and resiliency in operations
  • Build tribal EM capacity to execute long-term recovery programs
  • Identify tribal initiatives that can be supported by FEMA Community Planning & Capacity Building (CPCB) and Federal Interagency Recovery Coordination (IRC) partners.
  • Leverage technical assistance support through federal partners for planning and development of Hazard Mitigation Grant Program

Public Works Senior Accounting Tec, 05/2017 to 08/2021
Colville Confederated TribesCity, STATE,
  • Maintaining budget; developing invoices; assist with timesheets; distribute checks; handle deposits for Public Works; develop and track permits for Public Works building and home inspectors.
  • Receives cash and cash equivalent from a variety of sources. Verifies amounts and balances to supporting documentation. Enter information into appropriate accounts as required. Prepares deposits and other transmittals.
  • Prepare documents such as invoice and account statements. Follow up with customers on account balances that are outstanding, or involve multiple fiscal years. •
  • Provides assistance to other accounting staff on an as-needed basis to balance fluctuations in a workflow
  • Prepare deposits of various types of revenue and receivable. Prepares individual deposit reports for each program’s receipts, and deposit monies to central accounting department on a timely basis.
  • Creates invoices for building permit fees as applicable, processes and issues building permits.
  • Ensures that accounting transitions are accurately coded and posted, prepares correction journal entries as necessary,
  • Makes and confirms official travel arrangements for departmental employees, including airlines and rental car reservations.
  • Process purchase orders and closes out open purchase orders.
  • Responsible for all GSA gas receipts.
  • 8 years of paid specialized experience in interpretation of grant guidelines with the ability to implement record and report.
  • Proficient in applicable tribal based and programmatic systems for use, such as, quick books, Serenic, HRDS, jet reports, clinical software.
Recycling Admin. Assistant I, 12/2016 to 05/2017
Colville Confederated TribesCity, STATE,
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Maintaining budget; developing invoices; assist with timesheets; distribute checks; handle deposits for Public Works; develop and track permits for Public Works building and home inspectors.
  • Working with clients on acceptable materials, special pickups and drop offs; working with staff on scheduling routes; communicating with public via broadcast, face-to-face communication; schedule recyclable pickup and shipping.
  • Assist with grant planning; assist with special event planning and organization; contact schools to set up outreach assemblies; organize vendor registration for large special event; receive and track donations.
Customer Service Representative/Veterinary Assistant, 03/2014 to 12/2016
Grand Coulee VeteranCity, STATE,
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Maintained up-to-date knowledge of product and service changes.
  • Trained new personnel regarding company operations, policies and services.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Promptly responded to inquiries and requests from prospective customers.
High School Diploma: , Expected in 06/2008 to Omak High School - Omak, WA

Social Media Marketing, 2/13/2012

Professional Excellence for Tribal Secretaries, 6/20/12-6/22/12

Professional Excellence II for Tribal Secretaries and AA’s

Business Communications, 7/12/2012-7/18/2012

Robert’s Rules of Order for the Tribal Recording Secretary, 11/28/12-11/30/12

Microsoft Excel Basic 2007, from 12/14/12

Microsoft Excel Intermediate 2007, from 12/28/12

Basics of serenic, 9/13/2013, 9/2018

Fire Management Timekeeper 6/2017, 7/2019

8-Hour course for Transfer station operators, 2/14/2017

Tribal administration assistant certification program 6/29/2018

Purchasing Procedures 10/17/2018

Contracting Policy & Procedures 10/17/2018


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Resume Overview

School Attended

  • Omak High School

Job Titles Held:

  • Emergency Management Service Coordinator
  • Public Works Senior Accounting Tec
  • Recycling Admin. Assistant I
  • Customer Service Representative/Veterinary Assistant


  • High School Diploma

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