emergency management officer resume example with 17+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - - -
Professional Summary

Seasoned Emergency Management Officer with over 6 years of experience, focused on supporting emergency response and community, staff, and patient care needs in a hospital setting. Well-coordinated, decisive and eager to make impact on established structures, improve service quality and contain costs in order to optimize program reach. Knowledgeable about working with committees to effectively manage traumatic incidents, crisis situations and disaster response. Experienced in working with city, county, state, and federal agencies

  • Collaborated with LA County EMSA, Children's Hospital, and others in the development of Crisis Command Mobile Training app.
  • Supervised team of 7 Disaster Communications Volunteers
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Received recognition by Los Angeles County in 2019 for "Outstanding performance as a DRC Coordinator".
  • Developed annual Countywide Medical Health Exercise with LA COunty EMSA, LA County FD, Public Health and other area hospitals. Served as co-chair of committee in 2019
  • Member of Encino Chamber of Commerce Disaster Preparedness Committee. Named Co Chair in 2020
  • Disaster planning
  • Emergency response coordination
  • Patient care
  • Certified Forklift Operator
  • Inventory Management
  • Decontamination operations
  • Program Management
  • Employee training
  • Licensed HAM Radio Operator
  • Certified AVADE (Workplace Violence Mitigation) Instructor
  • ICS and HICS documentaion
Work History
11/2013 to Current
Emergency Management Officer Health & Hospital Corporation Indianapolis, IN,
  • Maintained current understanding of local, state and federal guidelines for emergency response.
  • Built and strengthened relationships with county and area governments, departments, and agencies to manage effective planning and implementation of emergency response strategies.
  • Developed class curriculum for and taught classes on Hospital Disaster Preparedness, Evacuation, Mass Decontamination and Workplace Violence Mitigation and response.
  • As an LA County designated Disaster Resource Center (DRC Coordinator), helped coordinated training, response and logistical support among 11 area hospitals, 6 Fire and EMS agencies 72 long term care and approximately 110 Home Health and Hospice agencies.
  • Trained and oriented new Disaster preparedness coordinators on roles and responsibilities. Helped develop training curriculum for new coordinators.
  • Responsible for overseeing and supporting hospital Disaster Volunteer Communications group, consisting of 6 HAM volunteers, 2 mobile Disaster Communications vans and a Mobile Command Center with satellite and HAM capability.
  • Develop, conduct and evaluate annual Decon Exercise involving 10 area hospitals and EMS providers.
  • Develop, conduct and evaluate additional disaster exercises and drills including annual LA County Medical and Health Exercise as committee co-chair.
  • Support and provide training to Hospital Command canter staff as well as provide support in Command center operations
07/2009 to 12/2013
Paramedic Prn Ambulance City, STATE,
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Triaged injuries by communicating with patients, bystanders and family members, and identified appropriate medical facility for transport.
  • Communicated with Base Station RN and/or Physician and Medical ALert Center to provide information about situation, arrange reception of victims and receive instructions for further treatment.
  • Performed intubations to secure airway in patients under respiratory and cardiac arrest.
  • Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
  • Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
  • Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
11/2003 to 11/2013
Emergency Room Technician (ER Tech) Providence Health & Services City, STATE,
  • Applied orthopedic devices like traction and OCL splints.
  • Liaised between nurses, physicians, patients, and visitors.
  • Assessed extent and nature of injury or illness to prioritize and establish medical procedures.
  • Monitored patients' comfort and safety during examinations and tests to alert physicians of abnormalities and changes in patient response.
  • Conducted EKG's
  • Safely transported patients by wheelchair, stretcher or bed to other units.
  • Administered first aid treatment and life support to care for sick or injured individuals.
  • Assisted doctors with examinations of patients by taking vital signs, including blood pressure, height, weight and drawing blood.
  • Quickly responded to codes and cardiac monitor alarms.
  • Served as Department Safety Officer, Decon Team Leader and Disaster Lead
  • Assisted with resuscitation, CPR and emergency airway procedures.
  • Measured and fit crutches and canes, instructing patients on proper use of support devices.
Expected in 06/1994 to to
High School Diploma:
Los Angeles Baptist Junior And Senior High School - Mission Hills,


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Resume Overview

School Attended

  • Los Angeles Baptist Junior And Senior High School

Job Titles Held:

  • Emergency Management Officer
  • Paramedic
  • Emergency Room Technician (ER Tech)


  • High School Diploma

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