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electromagnetic spectrum manager resume example with 10 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Enthusiastic individual with a dedicated work ethic and expertise in Electromagnetic Spectrum Management. A real go-getter promoting individual and team skills and talents at engaging customer needs and mission requirements. Promoting more than six years of expertise as a Signal Support Specialist and more than three years as a Electromagnetic Spectrum Manager.

Accomplishments
  • Used Microsoft Excel to develop frequency tracking spreadsheets.
  • Documented and resolved Power issues which led to continuous control and command during Operation Swift Response 16 for C/1-504PIR.
  • Was in charge of over $3 Million dollars in equipment, with no loss well in Afghanistan.
  • Was in charge of over $1 Million dollars in equipment, with no loss well at Fort Bliss.
  • Fixed company computers, which resulted in maintaining mission capabilities.
Skills
  • Order requests
  • Team development
  • Operations
  • Database Management
  • Client needs assessments
  • Complex negotiation
  • Research and development
  • It Support
  • Technical Issues Analysis
  • Account Management
  • Customer Service Expert
  • Software Diagnosis
Work History
Electromagnetic Spectrum Manager, 05/2018 to 08/2020
Ace HardwareChillicothe, MO,
  • Established and optimized schedules to keep signal coverage and services in line with forecasted demands.
  • Submitted reports to senior management to aid in planning.
  • Trained team members in successful use their equipment to meet operational expectations.
  • Attained expert level of product knowledge, becoming go-to person for information on the various radio systems.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Handled customer service by dealing with complaints, organizing requests and answering questions.
Electromagnetic Spectrum Manager, 04/2017 to 04/2018
US Army South KoreaCity, STATE,
  • Offered hands-on assistance to other units, assessing needs and maintaining current knowledge of their preferences.
  • Established and optimized schedules to keep signal coverage and service in line with forecasted demands.
  • Enforced policies focused on productivity and strengthening operational efficiency.
  • Submitted reports to senior leadership to aid in decision-making and planning.
  • Trained team members to successfully use equipment to meet operational expectations.
  • Attained expert level of product knowledge, becoming go-to person for information on equipment used.
  • Helped with planning frequency assignments and delegating frequency assignments to meet coverage and service demands.
  • Kept work areas clean, organized and safe to promote efficiency.
  • Provided team members additional training opportunities.
Signal Support Specialist, 11/2011 to 04/2017
US Army Fort BraggCity, STATE,
  • Completed upkeep on various communications equipment and performed maintenance tasks on a regular basis.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Developed team communications and information for company meetings.
  • Increased customer satisfaction by resolving communication issues.
  • Resolved computer problems, improved radio operations and provided exceptional client support.
  • Drove operational improvements which assisted in the overall success of the mission.
  • Served in two campaigns in Afghanistan, where I helped enable the success of the overall mission.
Retail Parts Professional, 09/2008 to 01/2010
Advance Auto PartsCity, STATE,
  • Processed and reshelved return orders, checking for discrepancies, potential usage and defects.
  • Ordered parts for customers, and repair shops for use in automotive repairs and maintenance.
  • Bolstered sales and inventory management by effectively controlling daily parts program activities.
  • Assisted customers with diagnosing problems for automotive equipment and purchasing necessary replacements.
  • Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
  • Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
  • Completed all sales and service documentation for customer and business records and provided receipts of purchase.
  • Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
  • Transported Product to customer locations in a timely manner.
Education
Associate of Science: Liberal Arts And General Studies, Expected in 06/2022
Finger Lakes Community College - Canandaigua, NY
GPA:

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Resume Overview

School Attended

  • Finger Lakes Community College

Job Titles Held:

  • Electromagnetic Spectrum Manager
  • Electromagnetic Spectrum Manager
  • Signal Support Specialist
  • Retail Parts Professional

Degrees

  • Associate of Science

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