*Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
*Computer programs: Cargo Wise, Znet, SAP, Citrix, Salesforce, and Workday.
*Build a team and culture driven around safety, efficiency, quality and positive customer experiences.
Skills
Performance Tracking and Evaluations
Staff Management
Managing Operations and Efficiency
Scheduling and Coordinating
Administration and Reporting
Strategic Planning
Employee Coaching and Motivation
Project Management
Maintenance and Repair Management
Budgeting and Resource Management
Timelines and Milestones
Productivity Performance
Work History
02/2022 to Current
Electrification ManagerSunrun Inc. – Tracy, CA,
Drive Safety, Production, Efficiency and Customer Satisfaction.
Accomplished multiple tasks within established timeframes.
Onboarded new employees with training and new hire documentation.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Developed and maintained relationships with customers and suppliers through account development.
Established and updated work schedules to account for changing staff levels and expected workloads.
Delivered feedback to decision-makers regarding employee performance and training needs.
Approved regular payroll submissions for employees.
Applied customer feedback to develop process improvements and support long-term business needs.
Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
08/2020 to 02/2022
Construction SupervisorMhc Equity Lifestyle Properties – Wauchula, FL,
Provide direction to the Construction Coordinator(s) to help coordinate/complete Home
Upgrade residential projects
Accountable for all projects in your purview from start to completion
Schedule and coordinate upgrade work with customers, utilities, and inspectors
Provide accurate, efficient, and timely documentation of all projects
Review all completed upgrades and ensure they are all completed according to the scope of work and quality standards set with our internal crew and third-party contractors
Manage financial records including requests, negotiations, approvals, deposits, documentation, final payment, and close out of all accounts
Ensure the financial records are accurate for Sales commissions, customer payments, and third party contractor invoices totaling $8+ million annually
Communicate and act on behalf of the Home Upgrades organization by managing escalated situations with internal and external customers
Work with Sunrun branch teams to achieve timeline expectations, project realization, and quality assurance
Be a direct support for our sales team to close deals by providing financial and construction solutions, while ensuring a positive customer experience.
10/2018 to 08/2020
ForemanMears Group – Lawton, OK,
Manage and validate time cards weekly
Report on the overall health of the region weekly to ensure all objectives and goals are
being met and exceeded
Provide projections based on weekly upgrade completions to ensure your area is meeting
the weekly, monthly and quarterly goals set
Responsible for the successful installation of residential solar projects
Organized, lead, and trained crew members to complete projects within established
guidelines and timeframes
Ensured attention to detail with an emphasis on safety, quality, customer service, and
productivity
Effectively managed all aspects of the construction workflow of the project to drive
productivity
Ensured that there is adequate materials and equipment to safely and efficiently complete
projects
Effectively maintained project documentation and photo requirements
Demonstrated knowledge of OSHA standards related to photovoltaic installations and
enforce safety practices and standards
Checked on progress of installers every hour throughout the installation to ensure the
installation process; Follow Construction Job Flow Procedures
Developed a positive working dynamic within installation crew and branch co-workers;
Analyzed and resolve worker problems and recommend solutions; Maintain consistent
and appropriate interface with customer throughout construction phase
Performed weekly vehicle inspection for proper tire pressures, oil level, working lights, etc
Obtained customer payments and deliver to management as required
Ensured accuracy of your own and crew's time sheets
Provided construct-ability feedback to management
Maintain excellent lines of communication
06/2017 to 10/2018
Electrical InstallerKion Group – Dematic Kimberly Clark Mcdonough, GA,
Powerwall, Solar/ Pv, Ev Electrical Installer
Main Panel upgrades, SPI’s, LCU’s, & Problem solving
Worked with a team to; remove, upgrade, perform quality checks, re-install, commission
electrical systems
Maintained safety practices at all times
Troubleshooting of electrical circuits
Inspection of wiring, crimping and installing electrical connections according to internal
guidelines and quality procedures
Ensured all related equipment necessary is available, onsite and cleaned up
Communicated job status to the customer and leadership
Documented and update job status in the company database
Performed and assists in the more difficult installation and maintenance tasks
Performed assembly, hardware installation and wiring such as circuit breakers, electrical
panels
Provided an exceptional customer experience to all customers throughout the process
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