Determined Loan Specialist proudly offering over 4 years' experience in payment scheduling, conducting reviews of credit histories and assisting customers. A valuable employee observant of all data confidentiality rules and regulations. Skilled in developing client relationships and observing credit procedures.
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success.
Strong Customer Service Communication Skills
Computer and Software Friendly
Able to properly maintain and work a pipeline of a 150 customers+
Can accurately read and understand and explain Credit Reports.
Able to read and understand all Tax returns and forms.
Motivated and Team Leader with positive attitude.
Also work in the hands on workplace out of the office jobs.
Properly read blueprints and plans for building & electrical.
Able to operate all hand and power tools.
Have a natural problem solving and troubleshooting mentality.
Flexible hard worker ready to learn and contribute to team success.
Skills
Wiring diagrams and plans
Knowledge of VA loan process
Multitasking
Customer service
Time management
Friendly, positive attitude
Leadership
Computer skills
Collections proficiency
Debt and credit management
Equifax Application Engine
Experian Credinomics
Excellent written and verbal communication skills
Analyzing data
Production-oriented
Building strong relationships
Quality control
Data collection
Reliable and trustworthy
Influencing business growth
Mortgages and loans
People skills
Overhead cranes
Equipment maintenance
Safety protocol
Quality Assurance
Documentation abilities
Production goals
Hand and power tools
Tacking and welding skills
Parts inspection
Experience
Electrician Technician, 01/2020 to 08/2021 Solvay Pharma – Winder, GA,
Installed electrical wiring during remodeling projects.
Frequently worked overtime, weekends and holidays.
Interpreted electrical and mechanical schematics, blueprints and diagrams.
Read and worked from electronic blueprint drawings.
Maintained inventory of parts for immediate and emergency repairs.
Established outstanding relationships with electricians and consumers.
Connected and repaired equipment based on mechanical drawings and electrical prints.
Provided electrical services and control wiring for diverse locations.
Tested energized and de-energized circuits, following test procedures and assisted in specialized test procedures.
Assisted with electrical installation tasks, added new wiring and adjusted breaker boxes.
Replaced malfunctioning components for failing electrical setups.
Followed all relevant electrical and building codes for each job.
Reviewed blueprints and electrical schematics to perform tasks to specifications.
Adhered to company standards and OSHA regulations for work site safety.
Press/Forklift/Overhead Crane Operator, 12/2015 to 07/2017 Home Depot – Lovejoy, GA,
Maneuvered forklift over and around loaded pallets, boxes and other materials.
Maintained current forklift training and certification as required by company policies.
Transported material to correct locations and documented inventory changes.
Inspected lifts before use to prevent damage to goods.
Reported safety and quality issues to management.
Estimated weights, heights and centers of balance to make precise placements.
Operated forklift to transport goods throughout warehouse.
Installed, adjusted, dismantled, reassembled and removed parts and equipment such as rollers, dies, printing plates and blankets.
Collaborated with technicians to diagnose equipment breakdowns and address quality issues.
Kept machines running at peak efficiency to meet demanding production targets.
Followed work orders to select proper materials, make accurate cuts and complete precise finished products.
Examined completed pieces to check for defects and sorted items according to identified flaws.
Adhered to company and OSHA safety procedures to protect team members, products and equipment.
Cleaned, lubricated and repaired machinery for optimal performance.
Took measurements with calipers and gauge readers to assess line performance.
Cut off excess materials for reuse or recycling.
Operated cranes, hi-los and other equipment safely to move materials around work areas.
Operated mobile crane and moved materials to various locations.
Observed and followed signals of those from individuals directing moving and positioning of loads.
Certified Crane Operator with Topre of America with 3 years of experience operating over-head cranes with care and precision. Excellent workplace safety record with strong organizational and prioritization abilities. Functioned as leadman to provide leadership and instruction to work crews.
Maintained cranes by inspecting for defects or wear, lubricated ropes and winches,and replaced worn out cables.
Maintained accurate crane operator log books detailing seat time, jobs, locations, cranes used and daily hours.
Performed routine crane repairs as required, assisting other operators as needed.
Home Preservation Specialist, 02/2010 to 11/2015 Wells Fargo Home Mortgage – City, STATE,
Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
Evaluated credit reports, processing history and bank statements.
Drafted reports on assessment findings and sent documents to loan officers for review.
Reviewed and evaluated loan applications and supporting documents.
Requested additional information for applications and documents when necessary.
Resolved document mistakes and discrepancies and identified signs of fraudulent activity.
Analyzed loan risk and reviewed loan conditions and requirements.
Maintained compliance with company and regulatory policies.
Researched applicant employment and financial histories to confirm document accuracy.
Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
Identified valuable solutions for customers with credit problems.
Reviewed credit histories from applicants and determined feasibility of granting requested loans.
Assessed feasibility of loan approval by reviewing financial histories, available credit and current employment.
Analyzed applicant financial and credit status, evaluating assets and risk to determine loan feasibility.
Spent ample time with each applicant to break down complex information into terms that easy to understand.
Assistant Store Manager, 02/2013 to 09/2013 Western Finance – City, STATE,
Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
Met with applicants to obtain information for loan applications and answer questions about processes.
Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
Identified valuable solutions for customers with credit problems.
Reviewed credit histories from applicants and determined feasibility of granting requested loans.
Analyzed applicant financial and credit status, evaluating assets and risk to determine loan feasibility.
Prioritized and organized tasks to efficiently accomplish service goals.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education and Training
High School Diploma: , Expected in 05/2005 Winston County High School - Double Springs, AL GPA:
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