Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Industry Product Knowledge
Plan and Blueprint Proficiency
Attentive to Detail
Residential and Commercial Applications
Diverse Masonry Techniques
Maintenance & Repair
PPE Use
Computer Skills
Conflict Resolution
Critical ThinClaire
Safety Protocol Knowledge
Digital Circuitry
NEC Codes and Codebook
AC/DC Power and Control Systems
Test Equipment Operation
Hand and Power Tool Operation
Lock Out-Tag Out Procedures
Electrical Wiring and Fixtures
Malfunction Diagnostics
Conduit and Pipe Laying
State Electrician's License
Electrical Systems Testing
Installation Management
Parts Fabrication
Experience
Electrician, 06/2014 - Current Henkel – Rocky Hill, NJ,
Adhered to specifications and codes in installation of electrical wiring, equipment and fixtures.
Installed conduit, wire and motor controls.
Interpreted schematics, blueprints and diagrams to complete projects on time.
Worked extensively on three-phase, 277/480 volt power distribution systems.
Directed electricians on installation, maintenance and repair on electrical wiring and equipment.
Placed and installed safety systems and set up emergency lighting, uninterruptible power systems and battery systems.
Evaluated electrical systems, equipment and components to identify and resolve defects and safety risks.
Troubleshot EMCS and variable frequency drive systems to correct and rectify issues.
Diagnosed malfunctioning systems, apparatus and components to locate cause of breakdowns and correct problems.
Field Service Manager, 05/2007 - 04/2014 Dish Network Corporation – Antlers, OK,
Integrated technology to increase efficiency and real-time accountability of operational tasks.
Hired and onboarded team members to meet immediate and expected demand.
Created company handbook to document corporate policies and procedures.
Evaluated and enhanced workflow to implement best practices, reduce costs and increase staff motivation and satisfaction.
Analyzed, compiled and presented statistical, financial and production processing reports to senior leadership.
Established and maintained positive worClaire relationships with community organizations, acting as corporate representative at meetings and events.
Reviewed production costs and product quality and modified inventory control programs to maintain and enhance annual business plan.
Engaged with existing and potential clients to gain insight into needs.
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Recruited, hired and trained crew members on application of projects, customer relations and customer service.
Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
Oversaw financial management, budget management, accounting and payroll activities.
Connected with clients and developed strategies to achieve sales and customer service goals.
Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
Delivered positive customer experiences by implementing effective quality assurance practices.
Presented performance and productivity reports to supervisors.
Addressed customer concerns with suitable solutions.
Guided employees on understanding and meeting changing customer needs and expectations.
Controlled departmental facilities use and approved requests for repairs or improvements.
General Construction Contractor , 04/2004 - 07/2007 Altered Image Construction – City, STATE,
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Devised business and marketing plans and prepared monthly financial reports.
Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
Set pricing structures according to market analytics and emerging trends.
Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
Framer and Mason , 07/1999 - 08/2004 Quality Construction & Masonry – City, STATE,
Configured expansion joints and edges with related tools.
Cut and split bricks or other materials to fit written and illustrated dimensions.
Caulked crevices in masonry work for weather-proof seal.
Maintained high levels of cleanliness and organization, resulting in 1,800 + days on job sites without safety incidents.
Completed framing of dozens of homes over several years .
Took accurate measurements to calculate size and amount of materials needed for project completion.
Utilized various tools, equipment, materials and forming systems to complete construction tasks.
Worked independently on projects and tasks within carpentry team.
Laid concrete, built batter boards, used excavators and placed reinforced steel accurately for over civil infrastructure projects.
Reviewed and analyzed blueprints and other technical drawings to establish full understanding of project requirements.
Maintained clean driving record to drive construction vehicles to and from work site.
Steered forklifts, hand trucks, scissor lifts and other equipment to move materials around work sites.
Operated excavators and other construction equipment to properly grade land.
Education and Training
Contractors License : Construction Principles , Expected in 04/2000 - Oregon Construction State CCB - Medford, OR, GPA:
: Electrical And Power Transmission Installation, Expected in - UCC - Roseburg, OR, GPA:
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