Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Education and Training
Miller Grove High School Miller Grove , TX Expected in 08/1996 GED : - GPA :
Experience
Atria Senior Living Group, Inc. - Elderly Caregiver
Menands, NY, 11/2012 - Current
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Improved patient outlook and daily living through compassionate care.
  • Tracked and reported clients' progress based on observations and conversations.
  • Followed care plan and directions to administer medications.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Engaged with patients and families to provide emotional support and daily living instruction.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Transported patients to medical, dental and personal care appointments.
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
  • Recognized emergencies and notified appropriate contacts, including paramedics and family members.
  • Laundered clothing and bedding to prevent infection.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Directed patients in passive and active ROM exercises to maintain musculoskeletal functions and increase strength.
  • Liaised with supervisor to review cases and improve care.
  • Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
  • Developed patient care plans with doctors and registered nurses.
  • Provided behavioral and emotional support and closely supervised patients suffering from dementia and Alzheimer's.
  • Built strong and trusting rapport with clients and loved ones.
  • Prepared food and helped patients eat to support healthy nutrition.
  • Monitored health and well-being of clients and reported significant health changes.
  • Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.
  • Recorded client status progress and challenges in logbooks and reports.
  • Kept detailed records of patient care, [Type] progress, medication administration and changes in health or other conditions.
  • Checked mail, shopped for groceries and handled bill payments.
  • Assisted patients with bladder and bowel needs by helping to restroom, [Action] and [Action].
  • Cared for wounds by changing bandages, dressings and binders to promote healing.
  • Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.
  • Worked with patients and families to design meal, rehabilitation and other plans for long-term success.
  • Liaised between doctors and patients about care plans, progress and changing health conditions.
  • Assisted [Type] patients with [Task], closely monitoring conditions and safety.
  • Coached patients on [Type] at-home care, adjusting plans and schedules based on patient conditions, needs and overall health.
  • Communicated client project requirements to vendors and contractors to ensure client satisfaction.
  • Authored and maintained household office and operations manuals to define staff expectations, confidentiality requirements and household and office procedures.
  • Led physical therapy activities such as [Type] and [Type] to help patients regain range of motion, build muscle and heal injuries.
  • Assisted [Job title] with allocating small expenses to prepare and assess budgetary needs.
  • Traveled with [Job title] to take notes and dictation at meetings.
  • Educated families and patients on potential plans for [Type] care, including [Type]and [Type] options.
  • Eliminated errors by reconciling [Type] statements.
Vail Resorts - Cashier Assistant
Littleton, CO, 11/2011 - 12/2012
  • Helped supervisor control customer flow and backed-up lines by running registers during busy periods.
  • Swept and mopped front end during shifts to maintain professional appearance.
  • Backed up cashiers ringing up large number of customers by bagging products.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Verified customer identification for alcohol or tobacco purchases.
  • Retrieved carts and baskets left at check-out lanes and returned to entryways to keep front-end neat.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Directed merchandising and signage updates for weekly and seasonal promotional changes.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
  • Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
  • Greeted customers promptly and responded to questions.
  • Maintained work area and kept cash drawer organized.
  • Counted and balanced cashier drawers.
  • Cleaned and stocked front end areas, including register changing tapes and ribbons.
  • Complied with cash handling procedures to meet regional cashier variance policy.
  • Welcomed customers, offering assistance to help find store items.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed customer payments quickly and returned exact change and receipts.
  • Scanned items and checked pricing on cash register for accuracy.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Built and maintained productive relationships with employees.
  • Managed cashier shifts and breaks.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
  • Placed merchandise in bags or boxes and gave packages to customers.
  • Resolved issues with cash registers, card scanners and printers.
  • Answered phone calls to assist customers with questions and [Type] orders.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Helped customers find store locations and complete purchases.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Applied proper tare procedures when ringing up scalable items to maintain accurate pricing.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Processed returned items in accordance with store policy.
  • Stayed up to date on current item discounts to support promotions.
  • Redeemed promotional coupons and food stamps and figured discounts.
  • Counted product stock to maintain inventory records.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Handled merchandising and restocking needs for multiple checkout lanes.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Supervised more than [Number] cashiers and associates to maximize performance, efficiency and service levels.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Prepared special orders for shipment.
  • Monitored exits for security issues.
  • Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
  • Prepared food, including [Type], [Type] and [Type] items.
  • Restocked [Location] with silverware, straws, napkins and condiments.
  • Filled beverages and delivered food to customers by [Action].
  • Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
  • Accurately handled over $[Amount] of payments daily in cash and credit cards payments for [Type] products.
  • Cross-trained in [Type] and [Type] roles in order to provide skilled backup for team members.
  • Collected merchandise from store and searched back-end locations for customer purchases.
  • Distributed new merchandise efficiently to different departments.
  • Worked in competitive team environment to exceed revenue quotas, meeting monthly quota of $[Amount].
  • Managed [Type] product returns professionally and quickly to maintain customer satisfaction.
  • Facilitated change from [Software] to [Software], effectively assisting with employee training without decreasing overall sales.
  • Operated [Type] equipment to lift and transport stock.
Lennox Companies - Assistant Manager
Jackson, MS, 12/2008 - 12/2011
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Completed inventory audits to identify losses and project demand.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Developed training, assessment and performance monitoring programs to coach and mentor employees.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Trained team of [Number] to deliver outstanding customer service, boosting customer satisfaction ratings [Number]%.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Supported sales management initiatives to optimize business development.

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Resume Overview

School Attended

  • Miller Grove High School

Job Titles Held:

  • Elderly Caregiver
  • Cashier Assistant
  • Assistant Manager

Degrees

  • GED

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