LiveCareer-Resume

elderly caregiver resume example with 12+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Results-driven Management professional with 16 years of experience in management operations, production management, organizational development and team building within diverse industries. Highly adept in planning, coordinating and executing successful production strategies. Track record of improving operational stability, efficiency and profitability. Strong collaborator with senior corporate leadership, effectively prioritizing activities, translating business requirements into solutions and achieving defined objectives. Devoted personal care professional skilled in fostering client health and convenience through assisting with daily activities and health needs. Driven to promote healthy habits to encourage client well-being by demonstrating healthy habits. Dedicated to applying emerging techniques to derive best possible outcomes.

Skills
  • Staff training and development
  • Financial and cash flow
  • Performance reporting
  • Workforce training
  • Policies and procedures implementation
  • Troubleshooting and problem solving
  • Inventory control
  • Product management
  • Goal attainment
  • Business Strategy Development
  • Problem resolution
  • Relationship development
  • High-pressure environments
  • Social media marketing
  • Staff retention
  • Performance management
  • Team building
  • Productivity improvement
  • Inventory management
  • Staff development.
  • Team Building/Leadership
  • Verbal and Written Communication
  • Basic Housekeeping
  • First Aid and CPR
  • Patient Advocacy
  • Medication Administration
  • Regulatory Compliance
  • Safety Procedures and Protocols
  • Meal Preparation
  • Relationship Building
  • Client Safety and First Aid
  • Safe Patient Transportation
  • Client Documentation
  • Patient Companionship
  • Friendly and Outgoing
  • Care Plan Management
  • Quality Program Protocols
  • Diet and Nutrition
  • Caring Companionship
  • First Aid Certification
  • CPR Certification
  • Bedside Care
  • Client Education
  • Care Planning
  • Personal Hygiene Assistance
  • Ability to Lift
  • Physical Stamina
  • Ability to Lift Clients
  • Attentive to People
  • Progress Tracking
  • Household Cleaning
Education and Training
Drake Business School New York, NY, Expected in GED : - GPA :
Penn Foster Career School Scranton, PA Expected in : - GPA :
Experience
Arbor Company - Elderly Caregiver
Knoxville, TN, 03/2022 - Current
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Laundered clothing and bedding to prevent infection.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Improved patient outlook and daily living through compassionate care.
  • Engaged clients by conversing and participating in activities and hobbies.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Engaged with patients and families to provide emotional support and daily living instruction.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Followed care plan and directions to administer medications.
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
  • Recognized emergencies and notified paramedics and family members.
  • Transported patients to medical, dental and personal care appointments.
  • Tracked and reported clients' progress based on observations and conversations.
  • Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
  • Assisted clients with maintaining good personal hygiene.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Helped clients get in and out of beds and wheelchairs.
  • Built strong and trusting rapport with clients and loved ones.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Monitored health and well-being of clients and reported significant health changes.
  • Recorded client status progress and challenges in logbooks and reports.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Maintained detailed records of services performed on clients.
  • Monitored clients' activity levels and helped prevent sedentary behavior.
  • Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
  • Contacted medical providers on behalf of clients to follow up on appointments.
  • Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
  • Partnered with registered nurses and physiotherapists to provide care to patients.
  • Instructed family members on how to provide bedside care.
Hireright, Inc. - General Manager
Cincinnati, OH, 01/2015 - 01/2020
  • Established clear performance goals and metrics for revenue, P&L, customer service and customer retention for each retail unit.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
  • Strategized long-term business needs while generating guest relations feedback for process improvements.
  • Formalized operational systems and procedures by developing and introducing employee handbook, detailed job descriptions and work-flow plans.
  • Enhanced operational performance by developing effective business development strategies, systems and procedures.
  • Designed sales and service strategies to improve revenue and retention.
  • Encouraged, trained and disciplined employees to maximize performance.
  • Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
  • Streamlined operational efficiencies by coordinating staff development and succession planning.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Empowered staff members to contribute to continuous improvement, quality and growth of company by using company tools and company visions .
  • Improved productivity metrics by 5% through sales forecasting, resource allocation and managing scheduled labor.
  • Promoted professional skill development in all management and top employees through effective training, management and motivation.
  • Motivated and led team members to work together to achieve targets.
  • Recruited, hired and trained high performing sales and support team while maximizing profitability by setting performance benchmarks for customer service.
  • Directed successful turnaround rate by 80%
  • Collaborated with gym members and influencers to create business to business report and elevate grassroots business through these relationships .
Macy's, Inc. - Store Manager
Ponce, PR, 05/2010 - 01/2015
  • Consistently provided exceptional service and attention to customers .
  • Earned good attendance record and built reputation for being on time and ready to work.
  • Achieved mutual agreements and cleared up miscommunications by working with all parties to reach win-win solutions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Maintained industry knowledge through continuing education, training and monitoring of company iniatives.
  • Protected company brand and improved customer satisfaction by finding creative solutions to problems arising from deliverables.
  • Improved profit margins by streamlining operations and workflow.
  • Created agenda, materials and communications for team meetings.
  • Performed site evaluations, customer surveys and team audits as part of quality assurance program.
  • Provided excellent service and attention to customers in face-to-face encounters and through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
American Heart Association - Operations Manager
Harrisburg, PA, 07/2008 - 04/2010
  • Facilitated timely and comprehensive audit preparations or inspections; conducted root cause analysis, observing and ensuring adherence with Corrective and Preventive Actions with company guidelines and procedures.
  • Managed day-to-day operations, including supervision and assignment delegation for 17-member team.
  • Collaborated with 17 -person team to improve tracking and work issue logging.
  • Maximized transition efficiency and planned and executed physical relocation including floor plans, furnishings , audited and inventory execution.
  • Strengthened operational efficiencies and traceability, for financial records and sales reports.
  • Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
  • Secured revenue, accurately monitoring cash intake and maintaining store policy updates to eliminate discrepancies.
  • Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
  • Liaised between IT and business to develop structured business architecture to capture key performance indicators (KPIs) for business unit.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Replenished inventory to maintain par levels and completed quarterly inventory audits, counted and updated inventory reports upon receipt of new shipments.
  • Managed profit and loss by following cash control procedures, maintaining inventory, managing labor and reviewing financial reports.
Languages
Spanish :
Professional
Negotiated :

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Resume Overview

School Attended

  • Drake Business School
  • Penn Foster Career School

Job Titles Held:

  • Elderly Caregiver
  • General Manager
  • Store Manager
  • Operations Manager

Degrees

  • GED

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