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Elderly Caregiver Resume Example

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RC
ELDERLY CAREGIVER
Professional Summary

Determined and responsible Store Manager with more than 2 years of success boosting efficiency and streamlining procedures for many groups. Focused on smoothly overseeing financial, personnel and operational facets. Effectively balance targets with resources and optimize long-term success.

Work History
Dish Network Corporation - Remote Customer Service RepresentativeBoston , MA01/2021 - Current
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Recommended products to customers, thoroughly explaining details.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
  • Responded to customer requests for products, services, and company information.
  • Developed community reputation through a commitment to customer satisfaction and strong client relationships.
  • Documented all customer information accurately in the computer system, providing dated notes for future reference.
  • Promptly responded to inquiries and requests from prospective customers.
  • Maintained up-to-date knowledge of product and service changes.
  • Educated customers about billing, payment processing, and support policies and procedures.
  • Answered constant flow of customer chats with minimal wait times.
Trinity Health Corporation - Elderly CaregiverGrandville , MI10/2017 - 12/2020
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
  • Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
  • Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing.
  • Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
  • Supervised daily activities and provided assistance when needed.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Maintained clean, safe and well-organized patient environment.
Save-A-Lot - Assistant Store ManagerYorktown , IN10/2015 - 10/2017
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Rotated merchandise and displays to feature new products and promotions.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Supervised and evaluated staff of 10 including other assistantmanagers, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Walked through store areas every morning-night to identify and proactively resolve issues negatively impacting operations.
Scheels Sports - Child CaretakerAppleton , WI03/2015 - 10/2015
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Created and implemented diverse educational strategies to boost development.
  • Kept notes of behavior issues, food served and medications administered to children.
  • Worked with children individually and in groups to teach social, communicative and problem-solving skills.
  • Met with parents about daily activities, positive developments and issues.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
Charming Charlie - Sales AssociateCity , STATE01/2015 - 03/2015
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Maintained records related to sales, returns and inventory availability.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Educated customers on promotions to enhance sales.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Counted cash in register drawer at beginning and end of shift.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Skills
  • Goals and Performance
  • Staff Supervision
  • Product and Service Sales
  • Scheduling
  • Inventory Control
  • Store Management
  • Staff Management
  • First Aid and Safety
  • Care Plan Management
  • Patient Care
  • Food Preparation
  • Dementia Knowledge
  • Credit card processing
  • Zendesk experience
  • Remote worker and self starter
  • Payment collection
  • Cash register operations
  • Product upselling
Education
05/2014
North Valleys High School
City, State
GED
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

89Good
Resume Strength
  • Word choice
  • Length
  • Measurable results

Resume Overview

School Attended

  • North Valleys High School

Job Titles Held:

  • Remote Customer Service Representative
  • Elderly Caregiver
  • Assistant Store Manager
  • Child Caretaker
  • Sales Associate

Degrees

  • GED

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