elderly caregiver resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Driven [Job Title] well-versed in transforming business operations. Skilled at increasing profits and reducing operating expenditures through account reconciliations to identify errors in calculations. Expert at processing payments on outstanding invoices to minimize debt and prevent excess fees from being charged. Astute professional dedicated to verifying accuracy of information within ledger to verify accuracy of processed payments. Organized Medical Biller boasts [Number]-year career performing difficult multitasking and claims-processing tasks. Works quickly with insurance companies to resolve problematic disputes and handle patient inquiries. Brings can-do attitude to collaborating with medical professionals, insurance providers and clients to handle invoicing within high-traffic office environment. Analytical Medical Biller successful at resolving disputes and billing inquiries. Detail-oriented individual with [Number] years of experience performing intricate billing procedures with undeniable level of detail. Familiar with private and commercial insurance carriers. Organized Medical Biller thoroughly versed in medical coding and HIPAA requirements. Personable professional with [Number] years of hands-on experience claiming refunds, reviewing claims and maintaining billing reports. Accommodating and helpful team player proficient in job-related billing software. Logical Medical Biller proudly offers over [Number] years of experience reviewing accounts and maintaining patient records. Driven professional with background in medical terminology and coding. Recognized task prioritization expertise in fast-paced environments. Results driven Medical Biller with over [Number] years of hands-on experience in account management, revenue generation and medical billing and coding. Accomplished in developing strategies to improve workflows and processes and actualizing procedures to enhance revenue generation. Demonstrated leadership skills guide teams towards success, optimize performance and sustain organizational success.

  • Medical Records Verification
  • Staff Leadership
  • Patient Billing
  • Supply Ordering
  • Invoice Preparation
  • Data Entry
  • Invoice Processing
  • Certified Medical Administrative Specialist
  • Detail-Oriented
  • Calendar and Appointment Management
  • Relationship Building
  • Computer Proficiency
  • Payment Scheduling and Collection
  • Order Purchasing
  • Referral Verification
  • Medical Recordkeeping
  • HIPAA Compliance
  • Inventory Management
  • Patient Referral
  • Insurance Authorizations
  • Pharmacy Correspondence
  • Cash Handling
  • Critical Thinking
  • Medical Coding
  • Office Management
  • Time Management
  • Verbal and Written Communication
  • Organization and Time Management
  • Office Coordination
  • Appointment Scheduling
  • Patient Eligibility Requirements
  • Scheduling Tests and Procedures
  • EHR Software
  • Taking Client Histories
  • Adaptable and Flexible
  • Message and Report Transcription
  • Maintaining Financial Records
  • Claim Forms
  • Account Reconciliation
  • Multitasking and Organization
  • Regulatory Compliance
  • Coaching and Mentoring
  • Leadership and Change Management
  • Accounts Payable and Receivable
  • Team Management and Supervision
  • Complex Problem Solving
  • Inventory Oversight
  • Quality Assurance
  • Handling Complaints
  • Administration and Operations
  • Customer Service Management
  • Staff Development and Training
  • Diligent Follow Through
  • Customer Service
  • Attention to Detail
  • Spanish Fluency
  • Staff Scheduling
  • Schedule Coordination
  • Mail and Package Distribution
  • Microsoft Office
  • Handling Customer Complaints
  • Phone and Email Etiquette
  • Honesty and Integrity
  • Decision Making
  • Documentation and Recordkeeping
  • Delegation and Work Assignment
  • New Hire Orientation
  • Multitasking and Prioritization
  • Medical Billing Processing
  • Workers' Compensation Forms
  • DRGs Patient Assignments
  • Coding Error Resolution
  • Electronic Filing System Organization
  • Patient Rights
  • Demographics Information
  • Patient Information Verification
  • Medical History Recording
  • Records Scanning
  • Patient Data Coding
  • ICD-10 Coding
  • Clerical Functions
  • Insurance Billing
  • Office Health Records Preparation
  • Problem-Solving
  • Past Due Account Management
  • Healthcare Claim Coding
  • Word Processing Software
  • Patient Medical Records Maintenance
  • Paperwork Processing
  • Charge Slips
  • Billing Document Creation
  • Process Monitoring
  • Fee and Charge Computation
  • Work Planning and Prioritization
  • Deadline Adherence
  • Billing Data Verification
  • Inquiry Handling
  • Billing and Invoicing
  • Statement Distribution
  • Financial Documentation
  • Account Posting
  • Claims Processing
  • Itemized Statement Preparation
  • HIPAA Compliance Certification
  • Chart Auditing
  • Billing and Collection Procedures
01/2021 to Current
Elderly Caregiver Arbor Company Pinecrest, FL,
  • Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
  • Transported patients to medical, dental and personal care appointments.
  • Checked mail, shopped for groceries and handled bill payments.
  • Recognized emergencies and notified paramedics and family members.
  • Tracked and reported clients' progress based on observations and conversations.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Followed care plan and directions to administer medications.
07/2020 to 01/2021
Assistant Manager, Business Development External St. Isabel Family Medical Clinic City, STATE,
  • Facilitated and managed business development plan based on market and industry research.
  • Optimized profitability by developing pipeline of prospects using multiple research, referral and sales strategies.
  • Identified institutions and market sectors with potential for expansion of operations, networking with key partners and individuals to build awareness of company within key demographics.
  • Solved complex incidents and problems impacting management and business direction.
02/2000 to 06/2020
Office Supervisor/Office Supervisor/Office Supervisor/Medical Office Secretary Cheng-Long Kuo, M.D. City, STATE,
  • Directed and oversaw office personnel activities.
  • Planned staff and training meetings and scheduled conference rooms.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Managed office budget to handle inventory, postage and vendor services.
  • Reduced financial discrepancies by accurately managing accounting documentation while maintaining case costs and billing processes.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Reduced financial discrepancies by accurately managing accounting documentation.
  • Managed office inventory and placed new supply orders.
  • Wrote professional business correspondence to maintain strong line of communications.
  • Elevated customer satisfaction ratings by resolving client and case issues effectively.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Drafted manuals and resources to identify services to clients.
  • Monitored office inventory to maintain supply levels.
  • Defined and documented office procedures by updating SOPs and planning comprehensive training for administrative support staff.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
Education and Training
Expected in 02/2022 to to
Certification of Completion of Medical Billing And Coding:
Loyola Marymount University - Los Angeles, CA
Expected in 10/2021 to to
Certified : Administrative Assistant
Loyola Marymount University - Los Angeles, CA
Expected in 06/2008 to to
Associate of Arts:
Los Angeles Harbor College - Wilmington, CA
Activities and Honors
  • Member, Alumni Association

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Resume Overview

School Attended

  • Loyola Marymount University
  • Loyola Marymount University
  • Los Angeles Harbor College

Job Titles Held:

  • Elderly Caregiver
  • Assistant Manager, Business Development External
  • Office Supervisor/Office Supervisor/Office Supervisor/Medical Office Secretary


  • Certification of Completion of Medical Billing And Coding
  • Certified
  • Associate of Arts

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