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Educational Technician III Assistant Teacher Resume Example

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KathrynLadd
Summary

Ambitious Human Services student pursuing a Bachelors degree eager to contribute developed knowledge in a Case Management role. Adaptable and driven with strong work ethic and motivation to thrive in team-based or individually motivated settings. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit patient needs and return each to optimal quality of life.

Experience
05/2016 - CurrentCompany Name - Educational Technician III Assistant TeacherCity, State
  • Collaborated with teachers on independent learning plans.
  • Worked with students in specialized classrooms.
  • Assisted in integrating specialized students into classrooms.
  • Handled conflict resolution between students and administrative staff.
  • Supported teachers by preparing aid materials such as wall charts and hand-outs.
  • Observed student performance and recorded academic and attendance.
  • Arranged lesson outlines and individual plans according to course syllabus and district requirements.
  • Managed daily attendance and reported absences
  • Organized classroom spaces to meet students' learning needs and smoothly manage planned activities.
  • Operated audio-visual equipment to enhance lessons.
  • Backed up lessons with personal support, small group instruction and hands-on activities.
  • Attended in-services, workshops and seminars.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Supported lead teacher with daily classroom activities.
  • Monitored students to observe behavior, enforce rules and maintain safety.
  • Maintained safe, clean and constantly supervised play environment.
  • Instructed and assisted students during craft activities.
  • Supervised students outside classroom during recess, lunch and breaks.
  • Assisted with or led story time by reading books to children.
  • Maintained clean, well-kept classroom to encourage children to create, explore and play with confidence.
  • Arranged classroom furniture and learning materials to keep areas neat.
  • Created and assembled classroom displays and decorations.
  • Attended all required staff meetings, workshops and school functions.
  • Maintained daily records of activities, behaviors, meals and naps.
  • Organized student items by labeling and documenting collection.
  • Evaluated student's progress and documented in reports.
  • Maintained and cleaned nap mats by making minor repairs and wiping down.
  • Maintained hygiene of students by changing diapers and encouraging toilet training.
11/2013 - 05/2016Company Name - Educational Technician III BHPCity, State
  • Collaborated with teachers on independent learning plans.
  • Worked with students in specialized classrooms.
  • Assisted in integrating specialized students into classrooms.
  • Handled conflict resolution between students and administrative staff.
  • Observed student performance and recorded academic and attendance.
  • Monitored computer usage and assisted students with hardware and software issues.
  • Arranged lesson outlines and individual plans according to course syllabus and district requirements.
  • Backed up lessons with personal support, small group instruction and hands-on activities.
  • Attended in-services, workshops and seminars.
  • Operated audio-visual equipment to enhance lessons.
  • Supported teachers by preparing aid materials such as wall charts and hand-outs.
  • Created displays of students' work in classroom areas and other school spaces.
  • Organized classroom spaces to meet students' learning needs and smoothly manage planned activities.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Documented behavioral incidents thoroughly to keep accurate records.
  • Completed daily client rounds and tracked client movements.
  • Developed and deepened relationships with fellow staff members to enhance team collaboration.
  • Assisted with execution of client activities, support groups and field trips.
  • Liaised with colleagues and staff to understand client case history, identify specific treatment needs and coordinate implementation of treatment related activities.
  • Attended insightful in-service training, workshops, seminars and other learning experiences to develop and maintain professional and clinical skills.
  • Documented information for charts, progress reports, assessments and other paperwork within specific timeframes.
  • Responded to crisis situations when severe mental health and behavioral issues arose.
  • Interacted with clinical staff and external resources such as school or community personnel.
05/2005 - 08/2009Company Name - Customer Service RepresentativeCity, State
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Documented conversations with customers to track requests, problems and solutions.
  • Upheld strict quality control policies and procedures during customer interactions.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Built client rapport while accurately processing repair documentation and troubleshooting technical discrepancies through completion.
  • Made outbound calls to obtain account information.
  • Assessed customer needs.
  • Answered customer questions and addressed concerns.
  • Trained new employees on procedures and policies.
  • Upheld privacy and security requirements.
11/1997 - 05/2005Company Name - Juvenile Corrections OfficerCity, State
  • Supervised inmates during day-to-day activities.
  • Assigned inmates to open and appropriate housing units.
  • Implemented defensive tactics and physical restraints to maintain safety and security.
  • Promoted safety, order and functionality.
  • Promoted rehabilitation of offenders and maintained safety of staff and residents.
  • Transported inmates to and from work sites with optimal security procedures.
  • Conducted scheduled headcounts to verify presence of prisoners.
  • Inspected locks, window bars, doors and security systems to support escape prevention.
  • Completed protocols during emergency situations.
  • Supervised individuals and managed cases.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Improved operations by working with team members and customers to find workable solutions.
  • Exceeded customer satisfaction by finding creative solutions to problems.
Additional Information

Fluent in ASL. Family member is hearing impaired and minored in Deaf Studies when at Northern Essex Community College.

Skills
  • Differentiated instruction
  • Classroom supply management
  • Early childhood education
  • Special needs education
  • Maintaining safe environments
  • Behavior modeling
  • Differentiated learning techniques
  • One-on-one and small group instruction
  • CPR/First-aid certified
  • Behavior modification
  • Effectively work with parents
  • Analytical decision making
  • Safety protocols
  • Special needs students
  • Effective listening
  • Team collaboration
  • Mediation and advocacy talent
  • Behavioral/cognitive skills development
  • Knowledge of Autism and special needs
  • Parent of a child with Autism. Have personal experience working with a Case Manager.
  • Have Knowledge of local services to help support the families in need.
Education and Training
University of Maine At AugustaCity, StateBachelors in Process: Human Services
05/1997Northern Essex Community CollegeCity, StateAssociate of Science: Human Services
  • Completed coursework in ASL and Deaf Studies.
06/1993Van Buren District Secondary SchoolCity, StateHigh School Diploma
  • National Honor Society Member
  • Girl Scot Gold Award Recipient
Languages
ASL American Sign Language:
Professional
ASL American Sign Language:
Professional
Certifications
  • Certified Behavioral Health Professional.
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Resume Overview

School Attended

  • University of Maine At Augusta
  • Northern Essex Community College
  • Van Buren District Secondary School

Job Titles Held:

  • Educational Technician III Assistant Teacher
  • Educational Technician III BHP
  • Customer Service Representative
  • Juvenile Corrections Officer

Degrees

  • Bachelors in Process : Human Services
    Associate of Science : Human Services
    High School Diploma

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