Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Career Overview
To obtain a job within my chosen field that will challenge me and allow me to use my education, skills and past experiences in a way that is mutually beneficial to both myself and my employer and allow for future growth and advancement. Customer Service Cost Efficient Detailed and Organized Supplier Relationship Excellent Verbal and Written communication skills Reliable Dedicated and Efficient learner Logical thinker
Core Strengths
Microsoft Office (Powerpoint, Outlook, Word, Excel)
Work Experience
Educational & Event Recruitment Specialist, 06/2013 to Present
The Retail Outsource GroupPlymouth, WI,
  • Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
  • Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
  • Resolve problems by researching and exploring answers and alternative solutions Responsible for making consistent inbound and outbound calls on inquiries about Health Care Reform and American Cancer Society Develop relationships with prospective team leaders to recruit their team and raise funds Provide motivation and knowledge to build teams to their greatest potential.
  • Prepare and review operational reports and schedules to ensure accuracy and efficiency.
  • Hire and terminate clerical and administrative personnel.
  • Work with other departments to ensure project completions Analyze internal processes and recommend and implement procedural or policy changes to improve operations.
Retail Sales Associate, 01/2010 to 01/2013
The Retail Outsource GroupFarmington, MO,
  • Address customer complaints regarding sales and service.
  • Oversee regional and local sales managers and their staffs.
  • Monitor customer preferences to determine focus of sales efforts.
  • Collaborate with clients' families to implement rehabilitation plans such as behavioral, residential, social, and employment goals.
  • Participate in job development and placement programs, contacting prospective employers, placing clients in jobs, and evaluating the success of placements.
  • Develop diagnostic procedures to determine clients' needs.
  • Confer with physicians, psychologists, occupational therapists, and other professionals to develop and implement client rehabilitation programs.
  • Arrange for on-site job coaching or assistive devices, such as specially equipped wheelchairs, to help clients adapt to work or school environments.
  • Locate barriers to client employment, such as inaccessible work sites, inflexible schedules, and transportation problems, and work with clients to develop strategies for overcoming these barriers.
Retail Sales Associate, 01/2009 to 01/2010
  • Resolve customer complaints regarding sales and service.
  • Oversee regional and local sales managers and their staffs.
  • Monitor customer preferences to determine focus of sales efforts.
  • Prepare budgets and approve budget expenditures.
  • Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications.
  • Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale.
  • Direct foreign sales and service outlets of an organization.
  • Exceed comparable store sales by 13%, with reorganizing product presentation Engaged with customers on a personal level by asking questions and listening to shoppers' needs, then providing options for their desires.
  • Operate cash register accurately and efficiently, with zero overages/shortages Effectively handle crowds of 100+ guests during demanding sales events Direct clerical staff to keep records of export correspondence, bid requests, and credit collections, and to maintain current information on tariffs, licenses, and restrictions.
  • Represent company at trade association meetings to promote products.
Educational Background
Bachelor of Art: English, Expected in May 2004
GPA: GPA: 3.3/4.0
English GPA: 3.3/4.0 Published in school's newspaper editorial *Summer Internship for the New York Times
Bachelor of Science: Economics, Expected in Oct 1997
GPA: Summa Cum Laude *Dean's List GPA: 4.0/4.0
Economics Summa Cum Laude *Dean's List GPA: 4.0/4.0
Fluent in Spanish (written and spoken)
administrative, advertising, budgets, budget, Cancer, cash register, clerical, coaching, commodities, credit, Resolve customer complaints, Address customer complaints, client, clients, database, editorial, financial statements, focus, funds, Prepare invoices, letters, listening, meetings, Excel, Microsoft Office, Outlook, Powerpoint, Word, newspaper, personnel, processes, Read, real estate, rehabilitation, researching, sales, Fluent in Spanish, spreadsheet, transportation, word processing, written
Additional Information
  • Employee of the Month for 3 consecutive months in H&M *Won the "Writer's Digest" 2002 Award *Awarded an employee travel award due to "Performance Excellence" 2 years in a row through 3M Inc.

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School Attended


Job Titles Held:

  • Educational & Event Recruitment Specialist
  • Retail Sales Associate
  • Retail Sales Associate


  • Bachelor of Art
  • Bachelor of Science

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