educational associate resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Self-directed, motivated, and results-driven manager with proven successes in leadership, communication, and project management within the human resources field. Known for exhibiting a disciplined and analytical approach to identifying and resolving problems and fulfilling responsibilities in a manner that reflects high professional standards. Dynamic and accomplished leader with demonstrated success at developing, leading, and motivating teams to succeed. Confident and proactive-excels in a fast-paced environment requiring initiative, sound judgment, and a positive attitude. Intelligent and articulate with excellent communication and interpersonal skills-particularly adept at establishing credibility and building rapport with internal/external key stakeholders. AP/AR * Budgeting * Expense Control * Internal Control * Payroll * Reporting * Change Management Consulting * Joint Ventures * Project Management * Restructuring * Strategic Planning * Policy Development Team Leadership/Motivation * Policy Development * Process Improvement * Benefits/Compensation * Recruiting Employee/Labor Relations * Training/Development * Workforce Planning * Talent Management * Social Media Performance Management * Employee Engagement * Needs Assessment * Data Warehousing * Scheduling Project Management * Technical Writing * Business Development * Client Relations * Presentations Event Planning * Customer Service * Public Relations * Inventory Management * Ops Management Strategic Sourcing * OSHA/Regulatory Compliance
Highlights
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Accomplishments
Experience
05/2005 to CurrentEducational AssociateRaising Cane's | Magnolia, TX,
The largest public school system in the United States, serving about 1.1 million students in more than 1,700 schools.
Assist in all aspects of planning instruction for students and implement the goals and objectives of individualized educational plans.
Collaborate with families to evaluate and report on students' progress and utilize input provided by various other professionals.
Prepare, administer, and grade examinations; aid students-individually or in groups- with lesson assignments and present or reinforce learning concepts.
Accomplishments: Successfully helped students in all areas of the national curriculum and created a diverse and positive learning environment.
Effectively assisted in planning teaching activities and to make learning a fun experience.
Acted as a key figure in collaborating with school administration to coordinate school and region-based tests.
Utilized KSA (Knowledge, Skill, Ability) to learn and acquire the necessary skills to meet students' individual needs.
Coached students in fine and gross motor skills, including writing, drawing, and navigating the classroom and building.
01/2002 to 11/2009Line ManagerTHE HOME DEPOT | City, STATE,
World's largest retailer of home improvement and construction products and services.
Managed front-end activities by proactively supervising Customer Service, Returns Desk, Front Line Registers, Commercial Registers, Lawn and Garden Registers, Vestibules, and parking areas.
Provided direction and support to all associates and ensured consistently high levels of customer service.
Assisted in security measures and responded to all customer and employee generated EAS alarm activations per the training.
Greeted and acknowledged customers in a friendly, professional manner and provided quick, responsive service to maximize the customer's shopping experience.
Coached and mentored cashiers and responded to customer/employee inquiries.
Processed merchandise information through store computer system and completed all required paperwork according to policy.
Effectively managed and evaluated employees.
Maintained fast and friendly front-end environment by supervising, coaching, and training associates.
Assigned tasks to front-end associates to keep everyone busy and store operations moving smoothly.
Managed both purchases and returns, taking care to keep an orderly workstation and cash register.
Handled large amounts of cash for cash pulls and provided change for cashiers from main register.
Ensured procedures were followed to minimize shrinkage; ensured safe working and shopping environment.
Jessica.
Claire.
03/1995 to 08/2001Manager Human Resource Development and AdministrationNATIONAL INSURANCE CORPORATION LTD | City, , Sri Lanka
The second-largest, publicly owned insurance provider in Sri Lanka.
Directed Human Resource operation responsible for managing 1,000 employees.
In charge of all activities of Human Resources and Administrative Services and established policies and programs for the company: established work pertaining to all grades of employees; created guidelines for recruiting and hiring; developed training programs; and handled promotions, transfers, salary adjustments, and employee leaves.
Effectively manage a $100,000 monthly payroll.
Maintained transport services, buildings, and welfare facilities.
Generated detailed reports for Chairman and Board of Directors, ensured compliance to all office systems and procedures, and completed all other duties assigned by the Chairman of the Board as required.
Elected by of the Board of Directors to serve as liaison to Sri Lanka Chamber of Commerce and assigned to act the vacant position of the General manager (Administration) from 1997 until 2001.
Accomplishments: Expanded branch office network network to 20 branches, resulting in a 15% revenue increase.
Recruited and trained 50 new highly qualified college graduates as management trainees, resulting in successfully fulfilling the company's fast-growing staffing needs.
Purchased and facilitated a new, state-of-the-art corporate headquarters building, resulting in a significant business boost by attracting new potential clients.
Partnered with the Sri Lanka Institute of Development Administration (SLIDA) to create a corporate disciplinary manual, which served as a formal administrative/disciplinary code, resulting in the enforcement of expected work standards and a reduction in conflict resolution administrative costs.
Introduced a new compensation program to maintain goodwill among the employees and the trade unions and establish a stance in the labor market, resulting in an increase in employee motivation and the retention of a talented work force.
Career Note: Severed on the Coconut Cultivation Board in Sri Lanka as a Regional Manager.
Education
Expected in to to B,C.I.S. - Colombo, Sri Lanka
Post Graduate in International Relations
I.P.M. - Sri Lanka | , , GPA:
Expected in to to Bachelor of Arts | Liberal ArtsUniversity of Sri Jayewardenepura - Sri Lanka, , GPA: Liberal Arts
Expected in to to Master of Science | Human Resource ManagementMercy College, Dobbs Ferry, New YorkGPA: Human Resource Management
Expected in to to Diploma | Personnel ManagementPayroll Management - Queens College University of Rhode Island, Queens Kingston, NY RIGPA: Personnel Management
Expected in to to Human Resource Management - AIT, Thailand
Insurance Administration and Stress Management - India
Computer Application Certification - National Institute of Business Management, Sri Lanka. Management Communication- Post Graduate Institute of Sri Lanka | , , GPA:
Skills
Administrative, art, benefits administration, Business Management, C, cash register, coaching, conflict resolution, clients, Customer Service, direction, fast, General manager, drawing, hiring, Human Resource, Human Resources, instruction, Insurance, managing 1, market, office, network, payroll, policies, progress, quick, recruiting, staffing, Stress Management, supervising, teaching, training programs
Professional Affiliations
Society of Human Resources Management, Institute of Personnel Management
Institute of Training and Development
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.
Resume Overview
School Attended
University of Sri Jayewardenepura - Sri Lanka
Mercy College
Payroll Management - Queens College University of Rhode Island
Job Titles Held:
Educational Associate
Line Manager
Manager Human Resource Development and Administration
Degrees
B,C.I.S. - Colombo, Sri Lanka
Post Graduate in International Relations
I.P.M. - Sri Lanka
Bachelor of Arts
Master of Science
Diploma
Human Resource Management - AIT, Thailand
Insurance Administration and Stress Management - India
Computer Application Certification - National Institute of Business Management, Sri Lanka. Management Communication- Post Graduate Institute of Sri Lanka