Education Specialist Resume Example A.T. Still University

EDUCATION SPECIALIST

Summary

I have been fortunate enough to have worked the past seven years in the higher education field where I have collaborated with medical and dental education faculty and staff in the coordination, planning and support of daily operational and administrative functions. I have 12 years of administrative experience in a state and federal work environment where I became skilled at multi-tasking and maintaining a strong attention to detail. This previous work experience has also allowed me to excel at analyzing, prioritizing and completing tasks while exhibiting professionalism and sound judgment. I look forward to working with others in an environment where I can contribute positively towards the continuing growth of the organization.

Highlights

Microsoft Office proficiency
Articulate and well-spoken
Meticulous attention to detail
Professional and mature
Strong problem solver

Works well under pressure
Database management
Meeting planning
Administrative support specialist
Self-starter

Experience

Education Specialist 08/2013 － Current A.T. Still University Mesa, AZ

Responsible for drafting and managing the internal rotation clinic specialty schedules for fourth and third year dental students and entering schedules into Dentrix office software.
Responsible for managing absence request forms and internal rotation change forms for fourth and third year dental students and entering changes into Dentrix office software.
Manages the Smile Forward grant program (provides dental and oral health care for adults & children with little or no insurance benefits) by reviewing applications and forwarding to the review committee for approval.
Responsible for managing clinic incident forms tracking.
Serves as department liason for the Maricopa Community College Dental Hygiene program attending monthly meetings and recording notes and following up on agenda items as necessary.
Coordinates and assists ASDOH administration with obtaining student nominations from Faculty for Senior graduation awards.
Assists ASDOH School Coordinator with logistical details in relation to the WREB (Western Regional Dental Exam Board) dental exam.
Assists ASDOH School Coordinator with logistical details in relation to the CDCA (Commission on Dental Competency Assessments) exam.
Coordinates and manages CPR certification classes for faculty and staff.
Provides administrative support to the Director of Clinic Operations and the Director of Clinical Education and Faculty.

Assessment Coordinator 12/2009 － 08/2013 Texas Tech University School of Health Sciences El Paso, TX

Served as a key participant with course directors and faculty in the design, development, and implementation of the medical school curriculum for second year students.
In cooperation with the course director and Scientific Principals of Medicine (SPM) Course Coordinators, updated and monitored calendar for second year medical students Scheduled rooms appropriate for educational activities (e.g., lecture halls, small group rooms, labs, etc.) as requested by faculty, Course Directors, and Unit Directors.
Managed all entries to Ilios and assures that entries are current, accurate, and consistent with agreed upon format and styles.
Entries include: examination items and examination results.
Served as liaison between the Office of Curriculum, Evaluation, and Accreditation and course directors and faculty and also with the staff supporting Ilios in the IT department.
As requested generated reports documenting curriculum implementation, examination results (aggregate and individual), and evaluation results.
Adhered to institutional and departmental policies and procedures.
Supervised clerical support staff who may be assisting with special projects and/or routine data management activities involving second year curriculum.
Responsible for administrating and maintaining the assessment portion of the JAMP (Joint Admission Medical Program) summer program for highly qualified, economically disadvantaged Texas resident students pursuing a medical education in Texas medical schools.

Administrative Assistant III 05/2005 － 11/2009 State of Arizona Phoenix, AZ

Developed, maintained, and updated spreadsheets pertaining to insurance companies under examination by Market Oversight.
Maintained and updated department's examination related Market Oversight database systems.
Maintained and updated department's Market Analysis database systems.
Created, maintained, and updated working files for insurance companies under market examination.
Updated financial data for examinations and provides current budget reports to supervisors as requested.
Created, maintained, and updated files for market analysis research.
Responsible for creating, updating, and resolving billing files for Contract examiners and department employees.
Responsible for downloading and updating Market Conduct Annual Statement Database(MCAS) files for current filing year.
Responsible for downloading and updating Market Conduct Annual survey forms for current filing year.
Provides prompt and courteous customer service to independent contractors, insurance company personnel, and the general public in person, over the phone, and by way of email.
Creates company-specific documents and correspondence for market conduct examinations.
Enters and updates department examination information on NAIC's I-SITE Internet website.
Enters and updates department examination information on ETS and RIRS.
Responsible for handling and processing public records requests from the public, private industry, or other government agencies.
Maintained and updated logs and corresponding paperwork for ACL and Team Mate software programs, including the assignment of ACL keys, and receiving and distributing program updates as they are received.
Documented and stored exam related work boxes in appropriate locations and schedules record shipments to archives as needed.
Responsible for handling incoming telephone calls, including all screening, transferring, and message taking in a courteous and professional manner.
Responsible for retrieving, sorting, and delivering department mail.

Office Automation Clerk 08/2001 － 05/2005 U.S. Border Patrol El Paso, TX

Created, maintained, and routinely updated Travel Credit Card, Travel Orders, and Travel Voucher Logs in working files and database system.
Secured air travel reservations for Sector employees using internet and Travel Agency.
Maintained confidentiality when using Sector employee's credit card information for use in securing Air Travel reservations.
Composed letters, memos, labels, and various travel forms.
Reviewed and revised outgoing Travel Dept.
letters, memos, and forms for procedural and grammatical accuracy.
Reviewed and processed payroll for Travel and Contracting department.
Assisted administrative staff and employees by researching inquiries into travel orders, itinerary, and payment of vouchers.
Handled incoming and outgoing mail distribution for the Travel department.
Greeted visitors to the sector, answered multi-line phone system, and assigned visitor's passes to guests when filling in for Sector Receptionist.
Filled in for Deputy Chief's secretary by answering phone and assisting visitors when the secretary was ill or absent.
Assisted Budget Analyst by entering monthly budget data in computer database.
Obtained official signatures for funding of purchase/delivery orders and blanket purchase agreements.
Handled incoming and outgoing mail distribution for Contracting department.
Composed letters, memos, reports, labels and Contracting forms such as requisitions and credit card worksheets.
Assisted sector employees, supervisors, and vendors by researching inquiries about requisition status, orders, billing, and payment status Answered incoming phone calls and greeted visitors for the Contracting Specialist and the department.
Responsible for checking Contracting department's main email account and responding to all inquiries promptly.
Created, maintained, and updated appointments for Contracting Specialist using Microsoft Outlook.
Recorded and transcribed minutes for department meetings and typed in letter form.
Copies and faxes various outgoing Contracting documents.
Updated and maintained computer database for utility statements, requisitions, credit card orders, and order logs.
Created and routinely updated office files for utility statements, invoices, and statements.
Procured office supplies and equipment from sector's Property Management department.
Reviewed and revised outgoing letters, memos, and reports for procedural and grammatical accuracy.
Entered purchase/delivery orders and requisitions into the Federal Financial Management System database from.

Education

2012 MBA: University of Texas - Management/Marketing TX, USA Management/Marketing

1999 Bachelor of Arts: New Mexico State University - Biology Las Cruces, NM, USA Biology

Skills

administrative, administrative support, Analyst, Articulate, Agency, attention to detail, billing, Budget, clerical, managing clinic, oral, CPR, customer service, data management, Database, Database management, drafting, email, faxes, filing, financial, Financial Management, forms, government, insurance, letters, notes, Director, managing, meetings, mail, Microsoft Office, Office, Microsoft Outlook, Works, payroll, personnel, phone system, policies, problem solver, Receptionist, recording, researching, research, Scientific, Self-starter, sorting, spreadsheets, telephone, phone, website

Resume Overview

Create a job alert for [job role title] at [location].

About About

Help & Support Help & Support

Languages Languages

Customer Service Customer Service

Education Specialist Resume Example

Resume Score: 100%