Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Dedicated professional with solid background in project and program management with focus on delivering exceptional operational support. Personable and communicative individual with experience employing exceptional relationship-building abilities to cultivate positive rapport among clients, staff and management to maximize engagement and performance.

Skills
  • Consultation
  • Community outreach & advocate
  • Positive student engagement
  • Advanced Motivational Interviewing
  • Behavioral therapy
  • Trauma-informed therapy
  • Confidential documentation and recordkeeping
  • Program management
Education and Training
University of Wisconsin Milwaukee, WI Expected in 2015 B.S : Educational Policy and Community Engagement - GPA :
Certifications
  • Certified [Ending The Game], [Sowers Education Group] - [2017]
  • Certified [Motivational Interviewing], [Southwest Key Programs] - [2016-2019]
  • Certified [Trauma Informed Care], [Southwest Key Programs] - [2016-2019]
  • Certified [Crisis Prevention Institute Training], [Southwest Key Programs] - [2016-2019]
Experience
Fhi 360 - Education Specialist
Washington, DC, 03/2020 - Current
  • Provide time unlimited educational support to transitional youth group 16 to 24 years old using Individualized Placement and Support model with focus on mainstream educational programs for which eligibility is based on academic performance, age, or previous educational attainment, with zero exclusion for eligibility due to disability status.
  • Provide support and assistance to consumers with high school (or alternative ) completion and transition into higher education, including but not limited to program major exploration, application and financial aid process, and student accommodation.
  • Advocate for consumers in both educational and mental health settings with at least 60 percent of direct service time in the community to engage and support consumers, their family members, and educational/training institutions.
  • Organize peer support groups.
  • Monitor consumer progress and modify treatment plans as needed.
  • Help develop and revise Supported Education policies and procedures.
Hospice Of Chattanooga - Program Director
Athens, TN, 11/2016 - Current
  • Certified in Ending the Game, a coercion resiliency curriculum designed to empower survivors of commercial sexual exploitation and thereby reduce recidivism.
  • Develop robust community partnerships locally and internationally to increase awareness of sex trafficking awareness and empower youth with entrepreneurial skills.
  • Oversee completion of productivity goals and educate employees on established organization processes.
  • Design and implemented standard operating procedures for optimal efficiency.
  • Liaise between organizations, partners, stakeholder, and members to promote and improve services and communication.
  • Engage closely with participants and stakeholders to uncover issues, determine appropriate solutions and offer assistance.
Pioneers Memorial Healthcare District - Case Manager
Brawley, CA, 12/2015 - 12/2019
  • Juvenile Education Treatment Initiative Co-facilitate Aggression Replacement Training and New Freedom-Phoenix groups and other recreation sessions for delinquent youth referred to the program by Division of Youth and Families Services.
  • Conduct diagnostic assessment, intakes, and develop goal-oriented treatment plans using Motivational Interviewing and a Trauma-Informed care approach.
  • Accurately complete documentation, including treatment plans and discharge summaries.
  • Establish and maintain therapeutic relationships with youth and families.
  • Provide advocacy specified by organization, contract guidelines, and court orders.
  • Train new department staff and assist with staff orientation and onboarding process.
  • Provide crisis intervention and advocacy for youth and families including weekly home visits, attend scheduled court hearings, IEP reviews and expulsion hearings, and provide connections with community resources.
Hines - Administrative Assistant
Houston, TX, 07/2011 - 03/2014
  • Liaised with senior and executive administrative assistants to handle requests and queries from patients and doctors with regards to patients' plans of care.
  • Obtained treatment records from medical providers for insurance verification.
  • Provided clerical support to management team.
Activities and Honors

Ohemaa & Adinkra Women and Youth Empowerment (2019-present)

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Resume Overview

School Attended

  • University of Wisconsin

Job Titles Held:

  • Education Specialist
  • Program Director
  • Case Manager
  • Administrative Assistant

Degrees

  • B.S

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