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education consultant project manager resume example with 14+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
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Professional Summary

Highly ambitious Project Manager with background in sales, marketing and advertising. Expertise in market analysis, forecasting and client needs assessments.

Willing to relocate: Anywhere
Skills
  • Self-motivated
  • Conflict resolution
  • Strong verbal communication
  • Client assessment and analysis
  • Extremely organized
  • Project management
  • Staff development
  • Budgeting and finance
  • Data management
  • Team leadership
Work History
Education Consultant/Project Manager, 04/2016 to Present
United Auto CreditNewport Beach, CA,
  • Communicates with all project stakeholders to ensure accuracy and coordination Primary point of contact with customers once PO's are received Communicate/manage installation requirements to customer and Installation Coordinator Tracking orders and periodic updates to the customer on product status regarding shipment/delivery Make necessary trips to the job site to stay informed on project progress and readiness for future installation Maintain accurate CRM data throughout the life of the project Schedule pre-installation walk through with the customer; including Installation Coordinator and Sales Person as necessary Tracks and reports progress across the portfolio of projects Coordinates scope and schedule changes that affect the project Participates in strategy, scope, budget, and schedule decisions Penetrate specific target accounts by initiating contact with the customer to develop, cultivate and establish productive, collaborative relationships with decision-makers Establish, communicate and implement account strategies and action plans Achieve sales/service volume and margin targets for new and existing customers Develop and maintain relationships with Architecture and Design (A&D) community Assure that any product application offered to the client is within the capability of the product's performance and that the product will perform when installed.
National Sales Director, 01/2013 to 02/2015
Lkq Corp, ,
  • Formulate marketing, brand planning and business-development.
  • Reviewed operational records and reports to project sales and determine profitability.
  • Built relationships with customers and the community to establish long-term business growth.
  • Coached employees in successful selling methods and encouraged cross-selling additional products and services.
  • Attended weekly meetings with the VP of Sales to discuss strategies.
  • Delivered a high level of service to clients to both maintain and extend the relationships for future business opportunities.
  • Contacted customers as soon as issues arose to immediately find resolution before the problems escalated.
  • Maintained an extensive knowledge of competitors, their offerings and their presence in assigned territory.
  • Maintained and organized a customer database of over 600 clients nationwide.
  • Calculated sales commission for sales team of 20+ reps.
  • Researched and customized service proposals for clients.
  • Planned and led three training sessions to promote sales team professional development and sales goal reinforcement.
  • Organized company files and creating support system to decrease workload and increase productivity of account managers.
District Sales Project Manager, 02/2015 to 02/2016
Advansix IncParsippany, NJ,
  • Developed new process for employee evaluation which resulted in marked performance improvements.
  • Performed initial client assessment and analysis to begin research process.
  • Researched and updated all required materials needed for firm and partners.
  • Implemented marketing strategies which resulted in 12% growth of customer base.
  • Organized company files and creating support system to decrease workload and increase productivity of account managers.
  • Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
  • Developed and maintained long-term relationships with policyholders and small business entities.
  • Contacted customers as soon as issues arose to immediately find resolution before the problems escalated.
  • Maintained an extensive knowledge of competitors, their offerings and their presence in assigned territory.
  • Planned, scheduled and delegated daily work.
  • Performed preventative maintenance to maintain optimal productivity.
  • Estimated costs and set quality standards.
  • Organized work to meet demanding production goals.
  • Supervised and motivated staff and management.
Sergeant/E-5 Squad Leader, 04/2010 to 04/2014
Army ReserveCity, STATE,
  • Developed new process for personnel evaluation which resulted in marked performance improvements.
  • Performed initial personnel assessment and analysis to begin research process.
  • Supervised and motivated staff and management.
  • Coordinated and supervised assembly work for couplers and rolling assembly crews.
  • Read and followed standard operating procedures.
  • Oversaw the production process and managed the production schedule.
  • Maintained necessary level of communications between shifts.
  • Configured any human and material resources needed.
  • Set up and verified the functionality of safety equipment.
  • Responsible for the selection and maintenance of equipment.
  • Reviewed processing schedules and production orders concerning inventory requirements, staffing requirements, work procedures and duty assignments, considering budgetary limitations and time constraints.
National Account Manager, 01/2012 to 01/2013
Securus PaymentsCity, STATE,
  • Provided services to corporate accounts assisting them in cutting costs and maximizing profits.
  • Set project timelines and kept teams on task to complete milestones according to schedule.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Delivered customized and effective solutions to clients that met unique demands.
  • Cultivated and strengthened lasting client relationships.
  • Maintained project quality with a hands-on management style.
  • Negotiated and finalized contracts with new and existing customers.
  • Worked with support teams to resolve issues with product, service or accounting areas.
First Line Supervisor, 07/2004 to 07/2008
United States Marine Corps Camp Lejeune, STATE,
  • Monitored machine operation and diagnosed malfunctions.
  • Read and followed standard operating procedures.
  • Ensured that all health and safety guidelines were followed.
  • Determined maintenance requirements and assigned repairs to qualified employees.
  • Estimated costs and set quality standards.
  • Trained staff of 10 military personnel to perform assembly and manufacture of product.
  • Tested products or subassemblies for functionality or quality.
  • Managed team performance by training, mentoring, disciplining and motivating employees.
  • Set up and verified the functionality of safety equipment.
  • Kept work areas clean and neat.
  • Maintained necessary level of communications between shifts.
  • Responsible for the selection and maintenance of equipment.
  • Organized work to meet demanding production goals.
  • Planned, scheduled and delegated daily work.
Skills
Account Management, Budgeting, budget, business-development, closing, Consulting, Contract Negotiations, Customer Relationship Management, CRM, client, delivery, Staff Training, Forecasting, team leader, director, marketing, market, mechanical, 98, weapons, networking, New Business Development, Operations Management, personnel, progress, Project Management, safety, Sales, Sales Management, strategy, Strategic Planning
Education
Associate of Arts: Construction Project Management, Expected in 2019 to Portland Community College - Portland, OR
GPA:
  • Continuing education in Construction Project Management.
Additional Information
  • XXXXXXXXX Pursuing Certificate in Project Management. Will receive in January 2018. Interested in multiple industries including information technology. Willing to relocate: Anywhere Authorized to work in the US for any employer

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Resume Overview

School Attended

  • Portland Community College

Job Titles Held:

  • Education Consultant/Project Manager
  • National Sales Director
  • District Sales Project Manager
  • Sergeant/E-5 Squad Leader
  • National Account Manager
  • First Line Supervisor

Degrees

  • Associate of Arts

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