Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Professional Sales and product executive with over fifteen years of experience. Results-driven and creative individual with superb technical and leadership skills looking to secure a product specialist position in a fast-paced and thriving organization. Outstanding customer service skills. Committed to assisting customers in purchasing and listening to customer needs and ability to communicate back to management. Succeeded in meeting customer needs and maintaining professional product presentation.

  • Sales and market development
  • Project management
  • Territory management and growth
  • Proficient in CRM and LMS
  • Territory management
  • Interpersonal and written communication
  • Product presentations
  • Vendor sourcing
  • Microsoft Office
  • Client engagement and support
Education Consultant, 06/2019 - Current
Nice Systems Detroit, MI,
  • Established developmentally-appropriate support groups and activities for elementary-aged students to target each students skill gaps.
  • Created and implemented department support framework to address district's strategic goals.
  • Observed teachers to assist with planning and classroom instruction methodologies provided support and feedback to improve reading practices.
  • Conducted data analysis based on performance scores to develop instructional planning for each individual student.
  • Analyzed data from student assessments to plan appropriate school curriculum and school/district improvement plan.
  • Coached teachers and interventionists to improve instructional practices through professional development, modeling instructional strategies and feedback.
  • Implemented the MTSS within low achieving school districts to help improve academic achievement for every student.
Product Specialist, 01/2016 - 07/2019
Nuorder Los Angeles, CA,
  • Expanded knowledge of education software product line.
  • Collected customers' contact information for follow-up purposes.
  • Provided coaching and mentorship to school districts; administrators, teachers and interventionists.
  • Demonstrated how to properly use and apply products, enabling teachers to learn about features before purchasing items.
  • Utilized active listening and effective interpersonal skills to build customer relationships that lasted years.
  • Provided assistance to schools and school districts, helping find needed products and introducing new offerings.
  • Kept customers informed about issue resolution progress and provided updated estimated times of resolution on ongoing basis.
Vice President, 01/2006 - 01/2017
Bmo Virtual, GA,
  • Managed a team of sales engineers and product specialty lines
  • Drove revenue and profit margins through exceptional customer service, implementing protocols, ISO 9000, 9001
  • Negotiated contracts with the Department of Defense; Earned 100% performance rating
  • Optimized customer satisfaction by listening to customers and offering support and resolution
  • Coordinated work across departments to keep teams on track with company goals.
  • Strategized long-term business needs, implementing short and long term goals.
  • Oversaw and guided employees while giving objective and focused feedback on performance improvements.
  • Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
  • Increased customer satisfaction by following up on any negative feedback and taking appropriate measure to resolve complaints.
Teacher, 08/1995 - 06/1999
Samaritan Health Services Corvallis, OR,
  • Improved student engagement by implementing student-centered classroom management techniques to foster academic curiosity.
  • Maintained positive classroom environments by reinforcing rules for behavior and relationship-building actions.
  • Instructed students in standardized subjects, as well as general learning strategies and skills for social development and character.
  • Offered hands-on learning opportunities to develop student self-esteem and life skills.
  • Administered and graded class tests to evaluate student progress and comprehension.
  • Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities.
  • Taught students subject-specific material, learning strategies and social skills.
Education and Training
Master of Science: Education, Expected in 05/1996
Duquesne University - Pittsburgh, PA
Bachelor of Science: Political Science , Expected in 05/1993
St. Vincent College - Latrobe, PA,
Additional Information

Pennsylvania Teaching Certificate K-6

Special Education Teacher and Tutor, Therapy Source, Inc. 2020 - current

PIAA certified coach - Fox Chapel Area 2017

Raised a family 1999-2006

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School Attended

  • Duquesne University
  • St. Vincent College

Job Titles Held:

  • Education Consultant
  • Product Specialist
  • Vice President
  • Teacher


  • Master of Science
  • Bachelor of Science

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