education administrative assistant resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

  • Office administration
  • Bookkeeping
  • Credit and collections
  • Customer and client relations
  • Payroll and budgeting
  • AP/AR proficiency
Work History
Education Administrative Assistant, 08/2015 to 08/2021
GenslerDetroit, MI,
  • Increased office efficiency by modernizing document organization systems and effectively implementing various technical solutions.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Developed recordkeeping systems for employee records and company documents to optimize operations and reduce project lags.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Used multiple software programs to prepare various correspondence, reports and other written material.
  • Successfully completed special projects to exceed goals of various activity groups and overall organization.
  • Found new sources for office supplies and closely monitored inventory use to cut costs.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Maintained daily reports and advised executive leaders in decision-making processes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed all monthly invoices for organization of 60 people and maintained accurate processing and verification.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Managed administrators calendars to strategically coordinate meetings, appointments and events.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Maximized clerical staff productivity by reorganizing training program and effectively supervising 60 employees.
  • Established administrative work procedures to track staff's daily tasks.
Office Assistant, 08/2013 to 03/2016
Williams LeaLos Angeles, CA,
  • Delivered clerical support by handling range of routine and special requirements.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Interacted with customers by phone, email or in-person to provide information.
  • Verified accuracy of business records by consistently updating customer information.
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Processed invoices and expenses using QuickBooks to facilitate on-time payment.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Receptionist, 11/2009 to 07/2013
Md AndersonLaredo, TX,
  • Confirmed appointments, communicated with clients and updated client records.
  • Received and routed business correspondence to correct departments and staff members.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Supported various administrative duties by proofreading, transcribing and invoicing.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone or postal mail.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Responded to inquiries from callers seeking information.
Office Manager, 02/2007 to 02/2009
Hudiburg Collision CenterCity, STATE,
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Oversaw quality control and productivity rates to increase revenue and production times.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed office operations while scheduling appointments for department managers.
  • Maintained computer and physical filing systems.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Evaluated employee records and productivity to complete employee evaluations.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Compared vendor prices and negotiated for optimal savings.
High School Diploma: , Expected in 05/1999 to Earlsboro High School - Earlsboro, OK,

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Resume Overview

School Attended

  • Earlsboro High School

Job Titles Held:

  • Education Administrative Assistant
  • Office Assistant
  • Receptionist
  • Office Manager


  • High School Diploma

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