(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Advanced Operations Manager offering over [Number] years of experience and proven success in manufacturing and production, quality assurance and leadership. Highly skilled in streamlining operations and improving throughput through continuous process improvement and cross-functional collaboration. Accomplished in building high-performing teams and inspiring staff to achieve goals.

  • Ecommerce Operations
  • Budgeting and forecasting
  • Risk analysis and management
  • Work flow planning
  • Project development and life cycle
  • Supply Chain Management
  • Purchasing and procurement
  • Complex problems analysis
  • Search Engine Optimization
  • Operations management
  • Vendor sourcing
  • Report generation
  • Data analysis
  • Project Management
  • Magento, WordPress (WooCommerce), Shopify, BigCommerce, etc.
  • Web Technologies (ggg
  • Software (Slack,
Pennsylvania State University (PennState) University Park, PA Expected in MBA : - GPA :
University of Minnesota - Twin Cities Minneapolis, MN Expected in Master of Arts : - GPA :
University of Wisconsin - Milwaukee Milwaukee, WI Expected in Bachelor of Arts : - GPA :
Work History
Honeywell - Ecommerce Operations Manager
Grand Prairie, TX, 05/2016 - Current
  • Support the day-to-day workflow of our Private Label brand by managing creative workflow from development to implementation, managing seasonal product development timelines, and providing marketing support.
  • Responsible for new product onboarding, item setup, ordering processes, and vendor follow-ups to ensure products are available and ready to sell
  • Manage site merchandising for all private label SKU’s
  • Coordinate and summarize on order management and open purchase orders
  • Provide support with weekly/monthly reporting
  • Assist with vendor sourcing
  • Partner closely with Customer Service to troubleshoot customer and product issues
  • Oversee sample management
  • Manage deliverables and escalate issues to team with proposals of next steps/solution
Incipio Technologies, Inc. - Sr. Ecommerce Specialist
Corona, CA, 01/2010 - 05/2016
  • Oversee catalog to drive sales including
  • Build out of optimized product pages for new releases
  • Management of price changes for promotions/special offers
  • Collaboration with sales team to innovate on pricing and assortment including the development of product bundles to create engaging exclusive retail propositions for consumers
  • Development of a merchandising strategy; constantly evaluating all aspects of product placement and performance on the sites; ensuring merchandising supports marketing/ sales initiatives and campaign goals
  • Coupon code management
  • Product page updates for new content, imagery, and compatibility updates
  • Building and maintenance of product feeds ensuring correct catalogs are being fed to each marketing platform
  • Collection page builds and management
  • Manage inventory on the sites including monitoring inventory levels, requesting inventory status, and communicating launches, out of stocks, and potential issues that may impact sales or a marketing initiative to all departments
  • Support Ecom Manager on all URL redirects and vanity link creation and redirects
  • Support Ecom Manager to continuously optimize on-site search
  • Work cross-functionally with customer service, social media, operations, and tech support teams to keep them informed of release dates, promotions, stock needs, product warehouses, and any site issues/ updates
  • Assist Ecom Manager with SEO optimizations through 3rd party agency including
  • Continuously improve keywords rankings
  • Capture new ranking opportunities with new content
  • Drive backlinking
  • Advise and update on any Hreflang tag updates
  • Summarize monthly SEO reporting for internal monthly and quarterly meetings
  • Strategize with internal teams and agency partners to continually refine and improve the eCommerce platform to deliver a cohesive online consumer experience and maximize conversion
  • Support Sr Developer on emails for Roccat
  • Establish email cadence
  • Build emails in the system
  • Push out for internal review
  • Schedule all emails
  • Work on Workflows and segmentation
United Natural Foods Inc - Ecommerce Analyst
Woodville, MA, 02/2013 - 11/2014
  • Partner closely with the product managers, product analysts, user researchers, designers, engineers, program managers and leadership to capture and prioritize potential insights, analysis, and data-driven product opportunities that will drive maximum business impact.
  • Own analytics within several product development work streams from KPI definition and data instrumentation design to ongoing reporting, deep-dive and generative research
  • Monitor product usage analytics, identify trends and create interactive dashboards/reports to give Product Owners and stakeholders a meaningful and consistent understanding of user behavior on the Web to inform the future product roadmap.
  • During feature definition, help define success metrics and design event-based analytics implementation by working with Engineering. Post launch, evaluate the feature using these analytics and collaborate with Product Managers to inform subsequent feature iterations.
  • Design, Implement and evaluate A/B tests with championing best practice experimentation methodologies to optimize customer journey on the Web and path to purchase
  • Define and monitor KPIs and help communicate to the full Peloton organization on Ecomm product progress and success.
  • Work closely with engineering and business intelligence teams to develop any additional data pipelines to facilitate product analysis and improve product analytics infrastructure.
Kaliyers Inc. - Website & CRM Manager
City, STATE, 02/2013 - 05/2016
  • Develop, build out and automate reports/dashboards across properties that provide insights and recommendations for growth opportunities (i.e. content consumption, topic performance, engagement, traffic).
  • Maintain, test, and enhance the GTM tagging of our site, including defining and enforcing tagging protocols and standards to apply uniform and appropriate tracking of web activity.
  • Support online A/B testing efforts through data reporting and statistical analysis to drive actionable insights.
  • Lead analyses, KPI reporting and site performance insights including promotions.
  • Partner with development teams to design, develop, manage, and publish required GTM/GA tagging.
  • Advise and execute ad-hoc requests for analysis to support top management
  • Owning KPIs and forecasting to support desired business targets.
  • Partner with the digital channel leads, CRM customer analytics team, business intelligence teams.
  • Manage website optimization efforts including CRO, sitemap, analytics to improve discoverability (SEO), user experience, and conversion
  • Monitor overall web performance/trackings and provide data-driven recommendations to improve user experience, engagement, and acquisition by channel (including preparing on-demand reporting and quarterly web performance report)
  • Run A/B tests to drive more qualified user actions and conversions
  • Work in 2-week web sprint timelines to ensure all web projects stay on track, proactively identify gaps and/or blockers, and triaging website bug and feature requests
  • Manage web optimization tech stack including GA, GTM, SEMRush, Hotjar
  • Stay current with web design, user experience trends, and developments
  • Oversaw sales, technical, and customer service operations.
  • Led end-to-end sales cycle from initiation to close; developed financial ROI models to guide opportunity planning and management.
  • Grew sales revenue by 45% in 24 months after implementing a client facing e-commerce software solution.
  • Exponentially improved sales productivity after implementing a robust sales automation stack.
  • Increased profit margins for high-volume products by 25% through strategic pricing and supplier negotiations.
  • Designed and developed the company's e-commerce website in partnership with a remote team of developers; continuously managed hosting, database plugins, updates, and data feeds.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Personalization
  • Target Job

Resume Overview

School Attended

  • Pennsylvania State University (PennState)
  • University of Minnesota - Twin Cities
  • University of Wisconsin - Milwaukee

Job Titles Held:

  • Ecommerce Operations Manager
  • Sr. Ecommerce Specialist
  • Ecommerce Analyst
  • Website & CRM Manager


  • MBA
  • Master of Arts
  • Bachelor of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: