Experienced and knowledgeable Business Analyst seeking to contribute training and acquired Skills within a IT System Analyst or Business Analyst role. Ability to work well independently, or in a group setting. Involved in the full systems development lifecycle and is responsible for creation and maintenance of project lifecycle documents/deliverables (vision document, supplemental specifications, testing plan, testing schedule, testing scenarios, testing outcomes, approvals, and training materials Practice excellent communication and presentation capabilities. -Experience in Project management, with 6 years of experience in the medical field including Information Technology, Pharmacy and Health insurance.Detail-oriented Business Analyst Hardworking Business Analyst emphasizing cost-effective process improvement and organizational efficiency. Comprehensive background extends over [Number] years and encompasses both the private and public sectors.bringing in-depth knowledge of Six Sigma methodologies. Employs root cause analysis to identify issues and develop process improvements that lead to company-wide savings.
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Boosted customer service ratings by 47% by developing new processes and improving work flow.Designed and delivered numerous new project plans per for Quarterly releases for projects budgeted at more than $10,000,000.
Attending and completed Business Analyst training for testing, SQL, and requirements development.
Created a efficient way of balancing and managing ACH and Credit payments made in the E-Bill Application
Duquesne University (Master of Science) Leadership in Information Technology - May 2016
Coursework in Accounting and Finance
Emphasis in Information Technology
Carlow University (Bachelor of Science) Health Management/Information technology- May 2014
Coursework in Accounting and Finance
Pharmacy, Customer Service, Analysis Services, Business Case Development, Customer Inquiries, Documentation, Outlook, Project Lifecycle, Systems Analyst, Uat, Claims, Healthcare, Medicare, Excellent Communication Skills, Medical Terminology, Microsoft Office, Organizational Skills,
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