, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. 5Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Skills
Computer Skills
Maintenance & Repair
First Aid/CPR
Critical Thinking
Team Management
Supervision & Leadership
PPE Use
Friendly, Positive Attitude
Active Listening
Good Work Ethic
Organizational Skills
Relationship Building
Conflict Resolution
Planning & Organizing
Fluent in Spanish
Basic Math
Training & Development
People Skills
Microsoft Office
Reliable & Trustworthy
Customer Service
Flexible Schedule
Team Building
Experience
12/2021 to CurrentDSPBethesda Lutheran Homes | San Jose, CA,
Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Monitored client's well-being, safety and comfort under physician direction.
Reported changes in client condition to administrators, facilitating nursing intervention.
Enhanced patient wellbeing by supporting participation in recreational activities.
Encouraged and reassured clients throughout transitions to facilitate smooth discharge.
Advocated for disabled individuals to foster communication and self-expression and achieve goals.
Used approved crisis intervention techniques in emergency situations.
Documented current patient information to update vital signs, behaviors and eating habits.
Assisted with planning and coordination of activities and outings based on individual needs.
Assisted individuals in learning and developing new skills.
Maintained clean and well-organized environment for client happiness and safety.
Tracked and reported clients' progress based on observations and conversations.
Leveraged database management system to track and report service hours, details of activities and progress on goals.
09/2021 to CurrentDelivery DriverCardinal Health | Dallas, TX,
Sanitized frequented areas and equipment using approved supplies.
Loaded trucks and safely secured merchandise to prevent damage during transportation.
Handled merchandise in accordance with product handling standards.
Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Inspected vehicle and maintained gas, oil and water levels.
Verified deliveries against shipping instructions prior to delivering to customers.5
Verified deliveries against shipping instructions prior to delivering to customers.
Delivered rush merchandise on tight schedules to meet customer targets....................
Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
Utilized street maps to plan and determine most efficient routes.
Notified customers of delays to decrease calls to support.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Obeyed traffic laws and follow established traffic and transportation procedures.0
Reviewed and verified invoices and purchase requests to confirm accuracy.
Checked shipping papers to determine nature of load and presence of hazardous materials.
Contacted customers prior to delivery to coordinate delivery times.
Inspected vehicles' condition, supplies and equipment before and after trips
Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
Promoted positive customer service by delivering on-time shipments and fully resolving issues.000
Promoted positive customer service by delivering on-time shipments and fully resolving issues.
03/2015 to CurrentCASHIERPizza Hut | Donalsonville, GA,
Operated cash register or POS system to receive payment by cash, check and credit card.7
Accepted cash and credit card payments, issued receipts and provided change.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Answered product questions with up-to-date knowledge of sales and store promotions.000000811
Learned roles of other departments to provide coverage and keep store operational.000000000
Processed refunds for worn, damaged and broken merchandise.
Learned roles of other departments to provide coverage and keep store operational..............
Scanned merchandise using point-of-sale system for accurate purchase totals.
Tracked company inventories, moved excess stock and arranged products to improve sales.
Trained new team members in cash register operation, stock procedures and customer services.
Delivered high level of customer service to patrons using active listening and engagement skills.
Worked closely with front-end staff to assist customers.
Answered customer questions and provided store information.
Used suggestive selling techniques to promote add-on sales.5
Used suggestive selling techniques to promote add-on sales.
Processed sales transactions to prevent long customer wait times.0
Helped customers find specific products, answered questions and offered product advice.
Processed sales transactions to prevent long customer wait times.
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