LiveCareer-Resume

dsp direct support professional resume example with 9+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Well-rounded professional experienced in applying principles of psychology to personnel handling, administration, management and marketing problems. Extensive knowledge of human and industry behavior and performance, mental processes and assessment methods.Adaptable social services professional skilled in intakes and assessments, crisis management and comprehensive case management.

Core Qualifications

Mood disorders knowledge

Addictions expert

Natural leader

Team player

Detail-oriented

Excellent interpersonal skills

Strong communicator

    Quick learner

    Attention to detail

    Issue resolution

    Attentive listener

    Computer proficient

    Microsoft Office, Excel, PowerPoint proficiency

    Computer proficient

    Education and Training
    Lawrence North High School Indianapolis, IN Expected in 2008 High School Diploma : - GPA :

    Training course in Microsoft Excel and Word

    Coursework included English, Mathematic

    Advanced Classroom Management training

    Learning Disabilities seminar

    Violence in Schools seminar

    Ivy Tech Community College Indianapolis, Indiana Expected in Associate of Applied Science : Human Services - GPA :

    Advanced Classroom Management training

    Continuing Education in Observation and Assessment

    Cognitive Behavioral Therapy coursework

    Member of Human Services Club

    Coursework in Psychology

    Social Work and Counseling

    Coursework in Social Work, Marriage and Family Therapy and Child Development

    Human Services coursework

    Achievements

    I was work with special needs all ages including those with learning disabilities, mental challenges and physical damages

    Assisted patients by serving meals, feeding as necessary

    I helping patients by keeping some of their independence

    Presented nutrition information and cooking demonstrations to geriatric patients at Senior Center

    Helped patients by serving meals, feeding as necessary, ambulating, turning, and positioning in bed

    Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration

    Educated patients in regards to office policies, medical procedure steps, recovery measures and medication instructions

    Documented patient information obtained from intake interviews

    Assisted in implementation of new tracking system that resulted in improved patient care

    Developed and taught weekly classes focusing on the use of herbs and food to maximize health

    Professional Experience
    Bayada Home Health Care - DSP- direct support professional
    Middleburg, FL, 05/2008 - 07/2012

    Directed all protective placement, case management, parent education and family reunification activities.

    Interviewed clients individually and with families to determine what services would best address their needs.Advised patients on community resources, made referrals and devised realistic treatment plans.

    Assessed patient and delivered comprehensive case management services.

    Evaluated and addressed individual client needs and concerns.

    Conducted mental health assessments for children, adolescents and adults receiving child welfare and prevention services

    Worked with severely mentally ill adults, the homeless and dually-diagnosed

    Managed caseloads and acted as an advocate for client rights

    Charted and recorded information in client filesChecked facility for open windows, locked doors, malfunctioning smoke detectors and other safety hazards.Quickly responded to crisis situations when severe mental health and behavioral issues arose.Documented all patient information including service plans, treatment reports and progress notes.Conducted outreach, advocacy and rehabilitative services for regular cases and crisis intervention.Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.Guided clients in understanding illnesses and treatment plans.Assisted clients in scheduling home visits and phone calls and monitored effectiveness of these activities.Monitored patients prescribed psychotropic medications to assess the medications’ effectiveness and side effects.Diagnosed mental health, emotional and substance abuse disorders.


    Rural King - Cashier
    Hillsboro, OH, 09/2012 - 03/2014

    Achieved high sales percentage with consultative, value-focused customer service approach

    Worked as a team member performing cashier duties, product assistance and cleaning

    Expressed appreciation and invited customers to return to the store

    Managed quality communication, customer support and product representation for each client

    Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges

    Cleaned and straightened work area

    Organized register supplies

    Worked with customer service to resolve issues

    Updated register logs

    Operated cash register with proficiency

    Maintained gift certificate documentation

    Weighed food to determine correct pricing

    Rotated stock to maintain freshness

    - Classroom aide Special needs
    City, STATE, 07/2004 - 04/2008

    Washed and spot-cleaned furniture, blackboards, mirrors, wastebaskets and garbage cans, office machines and ashtrays

    Cleaned Venetian blinds, including washing and vacuuming them

    Wet mopped and spot mopped public corridors, washrooms and classrooms

    Incorporated music and art activities to encourage creativity and expression

    Coordinated nutrition care with other members of the health care team and delegated responsibilities.

    Devised meal plans in line with patients' age, gender, diagnosis, cultural background and religious practices

    Skills

    Great bedside manner

    Enthusiastic people person

    Advanced problem-solving

    Medical terminology

    Valid Indiana driver's license

    Great organizational skills

    Preparation of healthy meals and snacks

    Effectively interacts with patients and families.

    Time management

    Compassionate and trustworthy caregiver

    Excellent interpersonal skills

    Patient-focused care

    Affiliations
    • American Society of Healthcare

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    Resume Overview

    School Attended

    • Lawrence North High School
    • Ivy Tech Community College

    Job Titles Held:

    • DSP- direct support professional
    • Cashier
    • Classroom aide Special needs

    Degrees

    • High School Diploma
    • Associate of Applied Science

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