Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

To secure a full-time, permanent position that will enable me to utilize my skills, learn new ones, and contribute to the quality and efficiency of your operation.

  • Community integration
  • Patient Assessments
  • Care plan assessment
  • EMR / EHR
  • First Aid and Safety
  • Behavioral Management
  • State Regulations Knowledge
  • Meal Planning and Preparation
  • Patient Care
  • Medication Administration
  • Cleaning
  • Meal Preparation
  • Allergy Management
  • Bathing
  • Patient Management
  • Patient Bathing
  • Administering Medication
  • Developmental Disabilities
  • ADLs Assistance
  • Emotional Support
  • Indirect Patient Care
  • Medical office administration
  • Case management
  • Direct Patient Care
  • Clinical quality program standards
  • Progress documentation
  • Wound care maintenance
  • Schedule Management
  • Medication Management
  • Medical chart documentation
  • Cooking meals
Work History
06/2020 to 09/2020
DSP The Mentor Network Phoenix, AZ,
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Updated patient files with current information about vitals, behaviors and other data relevant to Clients treatment planning.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Consulted with different healthcare disciplines to offer important mental health support to our patients.
  • Supervised daily activities and provided assistance when needed.
  • Developed rapport to create safe and trusting environment for care.
  • Helped with diagnosing patients and delivering treatments with timely medication administration and specimen collection.
  • Minimized injuries to staff or patients by offering important support or restraint to control patient movements.
  • Administered medication as directed by physician.
  • Assisted patients with adjusting to hospital procedures and helped each thrive in highly structured settings.
  • Enhanced successful patient outcomes by helping each participate in recreational activities alone or in groups.
  • Promoted health and wellness in psychiatric patients by providing caring emotional support and encouragement.
  • Completed entries in log books, journals and care plans to document accurately report patient progress.
  • Maintained clean, safe and well-organized patient environment.
  • Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
  • Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
  • Utilized personal and professional networks to identify, acquire and manage new clients.
  • Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Assisted patients with personal requirements, including keeping spaces clean and helping with grooming.
  • Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments.
  • Documented vitals, behaviors and medications in client medical records.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
06/2019 to 05/2020
Warehouse Packer Gordon Food Service Chicopee, MA,
  • Wrapped pallets in shrink wrap prior to loading.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Labeled and shrink-wrapped pallets for shipment.
  • Reviewed orders to verify products met specifications.
  • Built and wrapped pallets to secure shipment with freight carriers.
  • Packed, weighed and shipped items per customer specifications.
  • Shipped material and performed boxing, packing, labeling and preparation of any related documents.
  • Organized items on racks, shelves and bins to maintain established order.
  • Used protective equipment such as moving pads and plastic wrap to prevent product damage.
  • Created shipping labels to complete daily order processing.
  • Orchestrated efficient routing by producing accurate shipping documentation and package labels.
  • Checked shipments against paperwork and signed documents.
02/2018 to 07/2019
DSP-Home Manager Accessable Home Services City, STATE,
  • Supervised residents preparing meals and handling chores and provided constructive feedback.
  • Coordinated events for entire household, including holiday parties, cocktail parties and small gatherings.
  • Spearheaded proactive training strategies to keep staff at forefront of current best practices and safety protocols.
  • Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
  • Protected clients' monies and property, including tracking spending and reconciling accounts.
  • Offered learning opportunities to help residents develop important life skills.
  • Arranged for ongoing housekeeping to keep home areas clean, neat and properly sanitized.
  • Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
  • Promoted residents' health and well-being by organizing diverse activities for physical, mental and social stimulation.
  • Mentored and coached staff to improve performance and interactions with residents.
  • Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating efficient schedules and team workflows.
  • Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
  • Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
  • Monitored direct care activities for optimal patient protections and infection control standards.
  • Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
  • Managed all intake and discharge paperwork and procedures for residents.
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
  • Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
Expected in 04/2003
Associate of Science:
Ashford University - San Diego, CA
Expected in 06/1994
High School Diploma:
Shelton High School - Shelton, WA

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School Attended

  • Ashford University
  • Shelton High School

Job Titles Held:

  • DSP
  • Warehouse Packer
  • DSP-Home Manager


  • Associate of Science
  • High School Diploma

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