Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Skilled Program Coordinator proficient in implementing programs to fulfill customer needs. Skilled at cultivating relationships to support new and existing clients. Maintains and monitors projects, budgets and expenditures. Energetic Program Coordinator equipped to handle demanding workloads covering regular and special events programming. Works smoothly at all levels to meet creative, technical and operational goals. Excels at promotions and materials management. Driven Program Director successful at overseeing cost-effective, high-quality programs. Offering extensive experience in managing well-run operations and achieving solid results. Forward-thinking media leader with extensive background in industry and great sense of programming and production requirements. Talented in staff leadership, schedule coordination and transmission management. Facilitates collaboration between talent and leaders to achieve programming goals with cohesive vision. Flexible hard worker ready to learn and contribute to team success.

  • Report generation
  • Market research proficiency
  • Self-motivated
  • Staff development
  • Human resources understanding
  • Program management
  • Scheduling proficiency
  • Project coordination
  • Operations experience
  • Report creation
  • Program leadership
  • Budget coordination
  • Policy and procedure improvements
  • Performance standards and analysis
  • Microsoft Office
02/2021 to 08/2021 DSP The Mentor Network | Mankato, MN,
  • Maintained clean and well-organized environment for client happiness and safety.
  • Transported clients to doctor's appointments and errands.
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Tracked and reported clients' progress based on observations and conversations.
  • Followed care plan and directions to administer medications.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Monitored client's well-being, safety and comfort under physician direction.
  • Documented current patient information to update vital signs, behaviors and eating habits.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Served meals and assisted immobile or disabled individuals with eating.
  • Assisted client with personal hygiene, including spending, speach and daily routines.
  • Built strong and trusting rapport with clients and loved ones.
  • Prepared food and helped patients eat to support healthy nutrition.
  • Monitored health and well-being of clients, including significant health changes.
  • Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.
  • Recorded client status progress and challenges in logbooks and reports.
  • Checked mail, shopped for groceries and handled bill payments.
  • Cared for wounds by changing bandages, dressings and binders to promote healing.
02/2018 to 08/2021 Program Coordinator Cuesta College | San Luis Obispo, CA,
  • Oversaw DSP and other day-to-day activities.
  • Directed, coordinated and administered duties to DSP and made ISP/BSP programs for the clients that I served.
  • Uncovered issues to determine solutions and assist program participants.
  • Maintained scheduling and optimal quality standards to keep audiences informed or entertained.
  • Designed and implemented program policies, frameworks and toolkits for change management processes.
  • Coordinated logistics for activities and events.
  • Communicated project status, requirements and deadlines to stakeholders.
  • Supervised and directed programs by creating policies to reflect business practices.
  • Partnered with program management on recommendations, process improvements and corrective action plans.
  • Oversaw daily operations of keeping the clients home clean and following Client Rights in program functions.
  • Managed program operations and provided strategic leadership for all workers.
  • Coordinated, tasked and supervised staff to sustain organizational operations and champion organizational mission.
  • Developed and monitored budgets for Client and also the program.
  • Established community relationships to promote Limitless Possibilities LLC programs.
to Retail Sales Associate Ascena Retail Group | Falcon Heights, MN,
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Followed all company policies, rules and procedures to promote company goals and maintain safety.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Calculated pricing, applied discounts and collected payment to process transactions.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
Education and Training
Expected in 06/2006 High School Diploma | Oconto Falls High School, Oconto Falls, WI, GPA:
Expected in 11/2011 Cosmetology | Empire Beauty School, Green Bay, WI, GPA:

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School Attended

  • Oconto Falls High School
  • Empire Beauty School

Job Titles Held:

  • DSP
  • Program Coordinator
  • Retail Sales Associate


  • High School Diploma
  • Cosmetology

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