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dsp resume example with 16+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Community activities
  • Transportation
  • Care plan management
  • Knowledge of state regulations
  • Safety procedures
  • Project oversight
  • Job set up and preparation
Experience
12/2015 to 09/2021 DSP Bios Corporation | Beggs, OK,
  • Maintained clean and well-organized environment for client happiness and safety.
  • Transported clients to doctor's appointments and errands.
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Tracked and reported clients' progress based on observations and conversations.
  • Applied changes requested by owners or inspectors to optimize work.
  • Logged inventory of materials to maintain access to supplies.
    Direct Support Professional Job Responsibilities:
08/2010 to 10/2020 Sub Contractor Accentcare | Midway, TX,
  • Applied changes requested by owners or inspectors to optimize work.
  • Logged inventory of materials to maintain access to supplies and billing.
  • Managed quality control and maintained high level of customer satisfaction.
  • Reviewed customer requests, resolved questions and defined specifications before completing jobs.
  • Oversaw team of 4 across multiple businesses to complete 10+ projects per year.
  • Delivered high level of customer service and support by answering questions and returning phone calls quickly.
  • Reviewed customer requests, resolved questions and defined specifications before completing orders.
  • Kept client satisfaction high by consulting closely at various stages and incorporating important feedback.
07/2015 to 06/2017 CNA Minnehaha County | Sioux Falls, SD,
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Used mobility devices to transport patients.
  • Documented activities and recorded information in EMR system.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
  • Collected and documented vital signs to track current patient conditions.
  • Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
  • Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
  • Took patients' blood pressure, temperature and pulse and documented height and weight.
  • Engaged with patient family and friends to provide courteous visit experience.
  • Communicated concerns regarding clients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
  • Delivered high level of care to every patient.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Followed safe lifting techniques and individual resident lifting instructions.
  • Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
  • Promoted patient satisfaction by assisting with bathing, dressing, toileting and exercising.
  • Assisted patients during ambulation and moved from one place to another by pushing wheelchairs.
  • Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores.
  • Managed supplies and restocked inventory to promote optimal availability for patient care.
  • Maintained clean and neat environment in patient care area, checked and restocked supplies and handled linen management and trash removal.
  • Maintained sanitary conditions by providing immediate wound care and dressing changes.
  • Observed patient conditions compassionately, listened attentively and reported abnormal changes to supervisor verbally and in writing while also following up with patient.
  • Used sterile techniques to prepare patients for procedures.
  • Performed inventory by monitoring expiration of medical supplies and medications.
04/2005 to 09/2014 Correctional Officer Deleware County Jail | City, STATE,
  • Inspected cells and conducted random searches of common areas.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Detected potential threats and quickly defused conflicts.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
  • Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
  • Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
  • Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
  • Instructed inmates on work detail and oversaw work-site transportation.
  • Recommended further treatment strategies and diagnostic efforts for inmates.
Education and Training
Expected in to to | Corrections Ivy Tech, Muncie, IN, GPA:
Expected in 05/2004 to to High School Diploma | Marion Technical College, Ocala, FL GPA:

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Resume Overview

School Attended

  • Ivy Tech
  • Marion Technical College

Job Titles Held:

  • DSP
  • Sub Contractor
  • CNA
  • Correctional Officer

Degrees

  • Some College (No Degree)
  • High School Diploma

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