Jessica Claire
, , 100 Montgomery St. 10th Floor
(555) 432-1000 - - resumesample@example.com - -
(555) 432-1000 - - resumesample@example.com - -
Summary
Hardworking Driver with over 10 years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history.
Skills
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Experience
07/2018 to Current
Driver, Warehouse Orders Medline Industries, Inc. – Brooklyn, NY,
- Delivered goods and services to customers on time and in excellent condition.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Achieved consistently high customer scores due to exceptional service.
- Reviewed work orders to perform freight movement and deliveries.
- Documented daily mileage, gas and other data.
- Recorded discrepancies and damages to inventory and reported findings to supervisor.
- Completed customer orders and collected payments to keep accounts current.
- Inspected equipment throughout shift, performed minor maintenance tasks and notified supervisor of any tools requiring repair.
- Operated standard warehouse equipment, including forklift, backhoe, mowers, tractors assisting with loading and unloading of deliveries.
12/2013 to 06/2018
Equipment Delivery Driver The Pediatric Connection – Franklin, TX,
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Handled merchandise in accordance with product handling standards.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Answered customer questions regarding shipments.
- Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
- Notified customers of delays, decreasing calls to support.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Conferred frequently with dispatch to meet delivery schedule targets and incorporate late adjustments.
- Directed efficient product loading and checked load balance to prevent on-the-road incidents.
- Operated and maintained heavy equipment safely, including forklifts, stair climbers and pallet jacks.
- Positioned blocks and ties around items to secure cargo during transit.
- Navigated and operated 45-foot truck to deliver several deliveries per day.
- Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
- Maintained safe driving habits to protect property and general public on roadways.
- Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Performed deliveries throughout greater Hill country area.
- Delivered items to customers and presented invoices for payments.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Loaded, balanced and secured product to safely transport goods.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Created delivery routes based on destinations and timelines to maintain efficiency.
- Answered customer questions regarding products and resolved issues with order accuracy and quality.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Ran routes of up to 150 miles per day to efficiently deliver 8+ orders.
- Operated Dually truck to move equipment and across Hill Counrty.
- Obtained receipts or signatures for delivered goods, collecting payment for services when required.
- Utilized pallet jacks and forklifts to load and unload materials off trucks.
- Retained valid proof of insurance and registration in vehicle at all times.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Loaded products weighing up to 4500 pounds onto trailers for delivery.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Completed multiple daily routes to delivery goods such as Mowers, Z-Tracks and Tractors.
- Inspected and monitored delivery vehicle and performed basic maintenance.
12/1985 to 10/2006
Master Water Well Driller Louis Bergman And Sons – City, STATE,
- Maintained control of equipment, supplies and vehicles used in water services.
- Handled customers' emergency needs to resolve water problems and resulting damages.
- Managed water recovery and control services, including detecting leaks, tracing problems and testing flow.
- Removed old, broken and unsafe water piping and fixtures with expert demolition skills.
- Verified quality of completed work and inquired about further customers needs to end jobs on professional note.
- Collected samples to assess water quality, including tests for pH, hardness and sediment levels.
- Followed applicable regulations, including EPA and OSHA to maintain safety of water and all personnel.
- Used forklifts, pumping equipment and air compressors frequently.
- Measured out chemicals like ammonia and chlorine for use in disinfecting water.
- Recorded meter and gauge readings on specified operational forms.
- Monitored meters and gauges to determine load requirements and detect malfunctions.
- Coordinated routine operations and maintenance activities with plant workers.
- Tested water and sewage samples with color analysis standards.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
Education and Training
Expected in 05/1984
High School Diploma:
Boerne High School - Boerne, TX
Boerne High School - Boerne, TX
Expected in 12/1989
Master Water Well Driller: Water Well Drilling
Texas Department of Licensing & Regulation - Austin Texas,
Texas Department of Licensing & Regulation - Austin Texas,
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School Attended
- Boerne High School
- Texas Department of Licensing & Regulation
Job Titles Held:
- Driver, Warehouse Orders
- Equipment Delivery Driver
- Master Water Well Driller
Degrees
- High School Diploma
- Master Water Well Driller
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