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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Hardworking Driver with over 10 years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history.

Skills
  • Passenger support
  • Route management
  • Driving and transportation
  • Safe driving techniques
  • Confidentiality understanding
  • Safety protocols
  • Schedule management
  • Vehicle maintenance
  • Tractor-trailer driving
  • Excellent sense of direction
  • Lifts up to 250 pounds
  • Skilled forklift operator
  • Pallet jack and hand truck operation
  • Time management skills
  • Local routes understanding
  • Local Delivery
  • Exceptional written and verbal communication skills
  • Responsible driver
  • Courteous and polite demeanor
  • Dependable and reliable
  • Customer Service
  • Experienced manual transmission driver
  • Perfect attendance record
Experience
07/2018 to Current
Driver, Warehouse Orders Medline Industries, Inc. Brooklyn, NY,
  • Delivered goods and services to customers on time and in excellent condition.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
  • Monitored traffic conditions and applied defensive strategies to avoid accidents.
  • Achieved consistently high customer scores due to exceptional service.
  • Reviewed work orders to perform freight movement and deliveries.
  • Documented daily mileage, gas and other data.
  • Recorded discrepancies and damages to inventory and reported findings to supervisor.
  • Completed customer orders and collected payments to keep accounts current.
  • Inspected equipment throughout shift, performed minor maintenance tasks and notified supervisor of any tools requiring repair.
  • Operated standard warehouse equipment, including forklift, backhoe, mowers, tractors assisting with loading and unloading of deliveries.
12/2013 to 06/2018
Equipment Delivery Driver The Pediatric Connection Franklin, TX,
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Handled merchandise in accordance with product handling standards.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Answered customer questions regarding shipments.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Notified customers of delays, decreasing calls to support.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Conferred frequently with dispatch to meet delivery schedule targets and incorporate late adjustments.
  • Directed efficient product loading and checked load balance to prevent on-the-road incidents.
  • Operated and maintained heavy equipment safely, including forklifts, stair climbers and pallet jacks.
  • Positioned blocks and ties around items to secure cargo during transit.
  • Navigated and operated 45-foot truck to deliver several deliveries per day.
  • Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Performed deliveries throughout greater Hill country area.
  • Delivered items to customers and presented invoices for payments.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Loaded, balanced and secured product to safely transport goods.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Created delivery routes based on destinations and timelines to maintain efficiency.
  • Answered customer questions regarding products and resolved issues with order accuracy and quality.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Ran routes of up to 150 miles per day to efficiently deliver 8+ orders.
  • Operated Dually truck to move equipment and across Hill Counrty.
  • Obtained receipts or signatures for delivered goods, collecting payment for services when required.
  • Utilized pallet jacks and forklifts to load and unload materials off trucks.
  • Retained valid proof of insurance and registration in vehicle at all times.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Loaded products weighing up to 4500 pounds onto trailers for delivery.
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
  • Completed multiple daily routes to delivery goods such as Mowers, Z-Tracks and Tractors.
  • Inspected and monitored delivery vehicle and performed basic maintenance.
12/1985 to 10/2006
Master Water Well Driller Louis Bergman And Sons City, STATE,
  • Maintained control of equipment, supplies and vehicles used in water services.
  • Handled customers' emergency needs to resolve water problems and resulting damages.
  • Managed water recovery and control services, including detecting leaks, tracing problems and testing flow.
  • Removed old, broken and unsafe water piping and fixtures with expert demolition skills.
  • Verified quality of completed work and inquired about further customers needs to end jobs on professional note.
  • Collected samples to assess water quality, including tests for pH, hardness and sediment levels.
  • Followed applicable regulations, including EPA and OSHA to maintain safety of water and all personnel.
  • Used forklifts, pumping equipment and air compressors frequently.
  • Measured out chemicals like ammonia and chlorine for use in disinfecting water.
  • Recorded meter and gauge readings on specified operational forms.
  • Monitored meters and gauges to determine load requirements and detect malfunctions.
  • Coordinated routine operations and maintenance activities with plant workers.
  • Tested water and sewage samples with color analysis standards.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
Education and Training
Expected in 05/1984
High School Diploma:
Boerne High School - Boerne, TX
GPA:
Expected in 12/1989
Master Water Well Driller: Water Well Drilling
Texas Department of Licensing & Regulation - Austin Texas,
GPA:

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Resume Overview

School Attended

  • Boerne High School
  • Texas Department of Licensing & Regulation

Job Titles Held:

  • Driver, Warehouse Orders
  • Equipment Delivery Driver
  • Master Water Well Driller

Degrees

  • High School Diploma
  • Master Water Well Driller

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