Energetic Drive-Thru Cashier with [Number]-year background serving guest needs with speed. Skillful in processing accurate payments, bagging orders and delivering exceptional customer service. In-depth knowledge of POS system operations and job-related cooking equipment such as fryers. Versatile Fast Food Worker skilled in taking orders, handling special requests, and preparing food. Recognized for remaining calm and focused while managing multiple tasks and communicating with customers. Hardworking [Job Title] offering proven skills in cleaning, organization and order preparation developed over [Number]-year career. Always looking for ways to support team members and maximize customer satisfaction. Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to important details. Sales expert promotes products and plans to boost store profits. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service and team leadership.
- POS systems operation
- Quality control
- POS systems
- Safe food handling
- Issue resolution
- Returns and exchanges
- Payment processing
- Cash management
- Coin counting
- Training and mentoring
- Effective customer upselling
- Loss prevention
- Merchandise restocking
- Customer assistance
- Credit and cash transactions
- Food assembly
Alpharetta, GA, 02/2022 - Current
- Kept drive-thru station well-stocked and organized to meet customer needs.
- Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
- Prepared drinks, ice cream and other special items to complete prepared food orders.
- Capitalized on slow periods to restock supplies, clean counters and remove trash.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Backed up front counter employees to maximize guest satisfaction with speedy service.
- Took orders, prepared foods and processed payments in full-service establishment.
- Followed store policies and procedures in regards to cleaning and sanitizing.
- Greeted customers promptly and responded to questions.
- Maintained work area and kept cash drawer organized.
- Cleaned and stocked front-end areas with register tapes and ribbons.
- Complied with cash handling procedures to meet regional cashier variance policy.
- Welcomed customers, offering assistance to help find store items.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Built and maintained productive relationships with employees.
- Placed merchandise in bags or boxes and gave packages to customers.
- Scanned items quickly to keep lines moving and reduce overall wait time.
- Distributed new merchandise efficiently to different departments.
Newport Beach, CA, 08/2021 - Current
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Met high productivity standards in processing payments for customers.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Helped with purchases, locating items and signing up for rewards programs.
- Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
- Verified customer identification for alcohol or tobacco purchases.
- Answered customer quests, provided store information and escorted to desired store areas.
- Promoted specific item options to drive sales and achieve add-on purchases.
- Resolved customer complaints and escalated worsening concerns for remediation.
- Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
- Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
- Increased sales by suggesting specific complementary items to customers.
- Assisted customers with account updates, new service additions and promotional offers.
- Learned roles of other departments to provide coverage and keep store operational.
- Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
- Scanned customer purchases and supported transactions to streamline sales process.
Northbrook, IL, 05/2021 - 02/2022
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Helped with purchases, locating items and signing up for rewards programs.
- Inspected items for damage and obtained replacements for customers.
- Verified customer identification for alcohol or tobacco purchases.
- Resolved customer complaints and escalated worsening concerns for remediation.
- Answered customer quests, provided store information and escorted to desired store areas.
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School Attended
- Gibbs High School
Job Titles Held:
- Drive-Thru Cashier
- Cashier
- Cashier
Degrees
- High School Diploma
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