LiveCareer-Resume

drive thru cashier resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Energetic [Job Title] proficient at maintaining smooth, efficient retail operations. Track record of exceeding sales quotas while building customer loyalty and retention.

Efficient [Job Title] offering [Number] years of experience in fast-paced [Industry] environments. Committed to assisting customers with questions and resolving issues. Punctual employee with excellent interpersonal abilities.

Skills
  • POS systems operation
  • POS systems
  • Safe food handling
  • ID verification
  • Issue resolution
  • Effective customer upselling
  • Scanner operations
  • Merchandise restocking
Experience
Drive-Thru Cashier, 08/2021 to Current
VeyoThiensville, WI,
  • Kept drive-thru station well-stocked and organized to meet customer needs.
  • Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Capitalized on slow periods to restock supplies, clean counters and remove trash.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Backed up front counter employees to maximize guest satisfaction with speedy service.
  • Checked headsets and replaced batteries prior to rush periods to maintain readiness.
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Worked nights, weekends and holidays and maintained calm, pleasant demeanor.
  • Followed store policies and procedures in regards to cleaning and sanitizing.
  • Informed customers of regular deals or monthly specials to upsell orders.
  • Greeted customers promptly and responded to questions.
  • Maintained work area and kept cash drawer organized.
  • Cleaned and stocked front end areas, including register changing tapes and ribbons.
  • Welcomed customers, offering assistance to help find store items.
Machine Operator, 02/2021 to 07/2021
Spirit Aerosystems Holdings Inc.Wichita, KS,
  • Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
  • Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
  • Lubricated parts and performed minor maintenance to improve machine function.
  • Documented daily production data and submitted accurate time logs to keep management up-to-date, using [Software].
  • Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
  • Read and understood blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste.
  • Operated multiple fabricating machines, cutoff saws, shears, rolls, brakes, presses and forming or spinning machines.
  • Selected proper cutting tools, calculating parameters to manufacture components and parts.
  • Maintained assigned equipment and performed daily inspections to increase equipment lifetimes and cut costs [Number]%.
  • Operated various [Type] gauges to inspect pieces after production completion.
  • Fastened and adjusted jigs and stops on machine tables to facilitate positioning of materials.
  • Executed bench, machine and hand tool work by shaping, fitting and assembling machine parts from metal stock.
  • Used bolts, shackles and clamps to connect pulleys and blocks to fixed overhead structures.
Call Center Representative, 01/2019 to 09/2020
Jordan's FurnitureBrunswick, ME,
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Managed customer expectations by clarifying needs, identifying options and recommending products and services.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Documented conversations with customers to track requests, problems and solutions.
  • Maintained strong call control and quickly worked through scripts to address problems.
  • Reviewed customer account information to determine current issues and potential solutions.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Answered, screened and processed high volume of calls daily with call management system and web-based communications.
  • Resolved inquiries to consistently meet performance benchmarks.
  • Trained new employees on processes to promote productivity team-wide.
  • Corresponded with service department team members to build and implement successful solutions to customer problems.
  • Handled escalated customer service concerns to preserve revenue streams from key customers.
  • Improved call management database by frequently changing and updating customer contact information.
  • Negotiated with vendors to expedite product shipments and backorders.
  • Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Education and Training
High School Diploma: , Expected in 05/2017 to Houston High School - Houston, MS
GPA:

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Resume Overview

School Attended

  • Houston High School

Job Titles Held:

  • Drive-Thru Cashier
  • Machine Operator
  • Call Center Representative

Degrees

  • High School Diploma

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