LiveCareer-Resume

drive thru cashier resume example with 2 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience, as well as keeping up with company procedures and standards. I am an organized and motivated employee with a variety of skills such as attention to detail and a good attitude towards costumers that will be helpful with any job that I am asked to do.

Skills
  • Customer Service
  • Teamwork and Collaboration
  • Taking and Preparing Orders
  • POS Systems
  • Multitasking and Organization
  • Friendly and Outgoing
  • Excellent Communication
  • Safe Food Handling
  • Order Accuracy Verification
  • Feedback Acceptance
  • Cooperative Attitude
  • Honest and Ethical
  • Honest and Dependable
  • Reliable and Responsible
  • Cash Handling
  • Credits and Refunds
  • Sweeping and Mopping
  • Inventory Stocking
  • Heavy Lifting
  • Following Instructions
  • Health and Safety Regulations
Education and Training
Alpine Adult Education American Fork , Expected in 05/2022 High School Diploma : - GPA :
Experience
Mccoy's Building Supply - Drive-Thru Cashier
League City, TX, 05/2019 - 05/2021
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Kept drive-thru station well-stocked and organized to meet customer needs.
  • Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
  • Prepared drinks, ice cream and other special items to complete food orders.
  • Worked nights, weekends and holidays and maintained calm, pleasant demeanor.
  • Prepared drive-thru station for next shift by refilling napkins, lids and straws at window.
  • Greeted patrons, speaking clearly to take orders and give details about food items.
  • Followed store policies and procedures in regards to cleaning and sanitizing.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Capitalized on slow periods to restock supplies, clean counters and remove trash.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Informed customers of regular deals or monthly specials to upsell orders.
  • Helped keep business clean during downtime by washing and disinfecting kitchen areas.
  • Checked headsets and replaced batteries prior to rush periods to maintain readiness.
  • Maintained work area and kept cash drawer organized.
  • Greeted customers promptly and responded to questions.
  • Processed customer payments quickly and returned exact change and receipts.
  • Counted and balanced cashier drawers.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Built and maintained productive relationships with employees.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Answered customers' questions and provided information on store procedures or policies.
  • Answered phone calls to assist customers with questions and orders.
  • Remained aware of surroundings and secured cash to minimize loss potential.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Presbyterian Homes & Services - Head Night Cook
Mahtomedi, MN, 05/2019 - 05/2021
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Cleaned and sanitized kitchen equipment, utensils and work stations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Delegated work to staff, setting priorities and goals.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
  • Explained goals and expectations required of trainees.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
  • Distributed food to service staff for prompt delivery to customers.
Mcdonald's - Car Hopper
Emporia, KS, 05/2019 - 05/2021
  • Kept customer and food preparation areas clean and well-organized.
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Verified orders and bagged items for easy transport.
  • Handled food safely to protect customers from harmful bacteria and prevent losses or delays from dropped items.
  • Completed orders by making specialty shakes and ice cream desserts.
  • Carried trays weighing up to 15 pounds to correct cars.
  • Informed customers of regular deals or monthly specials to upsell orders.
  • Reported issues with customers and orders to supervisors.
  • Delivered food within 5 minutes to meet quality and service standards.
  • Maintained knowledge of new offerings and upsold promotional items and specials.
  • Scrubbed and polished counters to remove debris and food.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Maintained safe food handling practices to prevent germ spread.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Tailored orders to address customer allergies and gluten concerns.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Brewed and served coffee and tea with preferred add-ins.
Sonics Drive In - Night Shift Leader
City, STATE, 05/2019 - 05/2021
  • Trained employees in proper work procedures and performance strategies to optimize operations.
  • Completed opening and closing duties to facilitate business operations.
  • Assisted upper management with daily operations to meet standards of service and quality.
  • Addressed customers' concerns and questions and handled complaints.
  • Resolved customer complaints and reported issues to senior management.
  • Performed opening and closing procedures, set up registers and arranged products to keep facility operations-ready.
  • Employed optimal safety practices resulting in zero hazards, incidents or lost-time accidents.
  • Collaborated with team members to improve performance and implement training updates.
  • Kept areas clean, neat and inspection-ready to comply with product guidelines.
  • Cultivated performance-based and collaborative culture by recognizing achievements and excellent teamwork.
  • Identified source of equipment malfunctions by using various troubleshooting methods.
  • Evaluated and performed equipment maintenance to support operational goals.

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Resume Overview

School Attended

  • Alpine Adult Education

Job Titles Held:

  • Drive-Thru Cashier
  • Head Night Cook
  • Car Hopper
  • Night Shift Leader

Degrees

  • High School Diploma

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