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Drive-Thru Cashier Resume Example

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DRIVE-THRU CASHIER
Professional Summary

Highly organized and hard working employee. Experienced in two years of restaurant environments. Successful at keeping tables turning over efficiently to boost volume and sales opportunities. Always seeking ways to contribute to customer satisfaction, business operations and team needs.

Also Highly communicative with established data assessment, communication, and collaboration talents. Considered a valuable asset to any organization. Seeking a new position with communicative customer service!

Work History
McDonald's - Drive-Thru CashierLake Zurich, IL08/2017 - 09/2017
  • Consistently met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
  • Arranged food items on serving trays and placed in take-out packaging to produce orders for customers.
  • Processed payments and counted change to complete transactions.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Maintained clean, sanitized and well-organized food preparation zones to promote store efficiency.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Protected customers by washing and sanitizing dishes, glassware and silverware after each use.
  • Promoted customer loyalty by efficiently handling food and service complaints.
Applebee's - ServerMcHenry, IL08/2017 - 10/2019
  • I  have been  at Applebees for just about two years now and have worked my way all the way up  and have gained many skills here 
  • Monitored guests for intoxication and immediately reported concerns to management.
  • Kept updated knowledge of menu and chef specials to provide recommendations according to tastes and specific allergies.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Created orders, documented special requirements and discussed needs with kitchen personnel to provide customers with desired food and minimize complaints.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers. 
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Bussed and reset  tables per shift, working efficiently to keep dining room and work areas clean.
  • Scheduled reservations and managed seating arrangements 
  • Checked identification to enforce age requirement for alcoholic beverages.
  • Delivered orders in timely manner and corrected all issues to ensure guest satisfaction.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy sufferers.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Kristen Lesner - BabysitterLakemoor, Illinoise05/2016 - Current
  • Coordinated different types of activities to enhance physical and intellectual development.
  • Created and implemented diverse educational strategies to boost development.
  • Assisted children with homework assignments and special projects across different subjects to promote academic success.
  • Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
Bath & Body Works - Sales AssociateMcHenry, IL11/2019 - Current
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Processed product returns and assisted customers with other selections.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Skills
  • Cash handling
  • Sale expertise
  • Performance improvement
  • Good listening skills
  • Multi-line phone talent
  • Quick learner
  • Credit card processing
  • Complaint resolution
  • POS systems expert
  • Training development aptitude
  • Early childhood education
  • Time management
  • Friendly personality
  • First Aid and CPR certified
  • Cash handling accuracy
  • Listening skills
  • Cash register operation
  • Documentation and recordkeeping
  • Accurate money handling
Education
2019Mchenry East High SchoolMcHenry, ILHigh School Diploma
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Resume Overview

Companies Worked For:

  • McDonald's
  • Applebee's
  • Kristen Lesner
  • Bath & Body Works

School Attended

  • Mchenry East High School

Job Titles Held:

  • Drive-Thru Cashier
  • Server
  • Babysitter
  • Sales Associate

Degrees

  • High School Diploma

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