Livecareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

I am a customer oriented worker, and have been working with customers, taking orders, fulfilling requests, and customer satisfaction my number 1 priority. With every job I've had, I was a front of store member, taking orders in the store, except for Pizza Hut. I started there as a cook, on the line making equally portioned pizzas constantly, for my first attempt at taking an order, I instantly fell in love with orders, as it comes naturally to me. After that first experience, I became a natural Drive-Thru operator/cashier, as I felt it more natural taking orders and making sure customer's expected meals, came out exactly how they ordered, in a swift manner on any POS system. Now, I am looking forwards to a positive customer/guest experience, as I am aiming for a hotel experience, as I believe my customer service ability is more than optimal, and I usually don't like to toot my own horn. Regardless, I believe any opportunity that I receive in the future will bring out the best from me, and it will only allow me to grow.

Education
Expected in 05/2024
Bachelor of Science: CyberSecurity
The University of West Florida - Pensacola, FL
GPA:
Expected in 05/2019
High School Diploma:
Fort Walton Beach High School - Fort Walton Beach, FL
GPA:
Skills
  • Payment processing
  • Point of sale knowledge
  • Currency counting
  • Order taking
  • Basic math skills
  • Refunds and exchanges
  • Cash Handling
  • Cash register systems
  • Cash drawer management
  • Complaint resolution
  • Report preparation
  • Technical Support
  • POS systems expert
  • Good listening skills
  • Service standard compliance
Work History
04/2019 to 08/2019
Drive-Thru Cashier Whole Foods Cincinnati, OH,
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Prepared beverages and filled food orders for customers.
  • Quickly and accurately counted drawers at start and end of each shift.
08/2018 to 04/2019
Drive-Thru Cashier Whole Foods El Segundo, CA,
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Prepared beverages and filled food orders for customers.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
04/2018 to 08/2018
Cook Ebenezer Lakeville, MN,
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
  • Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
  • Unloaded food supplies from distributor trucks to efficiently organize inventory.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Handled portion control activities according to specified instructions provided by chef.
Accomplishments
  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Employee of the Month, 2 Months in a row for my last 2 months at Whataburger 2018-2019
  • 4 Week Leadership Honors Society Completion
  • Deputy Commander of Corps (AFJROTC Wing at my High School)
  • 188 Total Logged Community Service Hours
Certifications
  • Microsoft Word Certificate - 2017
  • Microsoft PowerPoint Certificate - 2017
  • Microsoft Excel Certificate - 2017
  • Adobe Photoshop Certificate - 2018
  • Adobe Illustrator Certificate - 2019

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

85Good

resume Strength

  • Formatting
  • Length
  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended

  • The University of West Florida
  • Fort Walton Beach High School

Job Titles Held:

  • Drive-Thru Cashier
  • Drive-Thru Cashier
  • Cook

Degrees

  • Bachelor of Science
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: