LiveCareer-Resume

domestic helper resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Bilingual Loan Specialist offering 6 years of expertise in loan application processing and payment negotiation. Excellent track record of explaining complex financial information in simplified terms to foster customer comprehension. Meticulous and personable with proficiency in Encompass, Calyx Point and DU Software. Accomplished Loan Officer dependable in building customer base and exceeding business goals. Well-versed in loan products and customer engagement strategies. Pursues opportunities to build connections, increase bank revenue and cement loyalty. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic Domestic Worker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of preparing and training in Planning Department. Motivated to learn, grow and excel in Power Industry. Reliable, trustworthy House Sitter with outstanding references. Experienced individual well-regarded in community for steadiness and common sense. Experience working with contractors and repairmen for special home services and maintenance actions. Natural lover of all kinds of pets. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level field training position. Ready to help team achieve company goals. Results-driven Domestic Helper excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers.

Skills
  • Credit File Updating
  • Loan Feasibility Assessment
  • Loan Processing Coordination
  • Debt Ratios
  • Customer Relations
  • Application Reviews
  • Creditworthiness Determination
  • Loan Approval
  • Credit History Review
  • Automated Underwriting Systems
  • Mortgage Loan Processing
  • Funds Disbursement
  • File Organization
  • 10-Key Typing
Work History
Domestic Helper, 06/2007 - Current
Blend San Francisco, CA, Eastvale, CA.
  • Maintained monthly budget by making careful purchases and tracking expenses.
  • Sought out enrichment opportunities to improve social connections and emotional wellbeing.
  • Managed virtual school work for 3 children through Zoom.
  • Transported children to school, doctor appointments and various activities.
  • Swept, mopped and polished non-carpeted floors to maintain streak-free shine.
  • Managed housekeeping scheduling and planning.
  • Tracked expenses, balanced checking account and paid bills on time.
  • Operated numerous tools and planned out projects inside and outside of home.
  • Completed gardening and lawn maintenance tasks.
  • Coordinated daily schedules for family members.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Engaged positively with residents while cleaning apartments and common areas.
  • Assisted homeowner with laundry folding, ironing and pressing.
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
  • Occupied personal residences to maintain security of property and oversee necessary business and repair transactions during temporary absence of owner
  • Fed and walked pets, cleaning up after pets indoors and outdoors
  • Monitored digital security cameras for personal residential properties
  • Collected, forwarded or signed for mail, packages or home services
Loan Processing Manager, 05/2004 - 06/2007
Stronghill Capital Austin, TX, Montclair, CA
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
  • Monitored pipelines to track and log status of loans.
  • Explained very technical financial information to applicants in easy to understand language.
  • Established plans and payoffs for customers' loans, prioritizing control of overall costs.
  • Supervised loan personnel and motivated to maintain customer service and performance standards.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Supervised loan personnel and motivated to maintain customer service and performance standards
  • Compiled closing packages for drafting and presentation accuracy
  • Monitored pipelines to track and log status of loans
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record
  • Exceeded goals through effective task prioritization and great work ethic
  • Managed team of employees, overseeing hiring, training and professional growth of employees
  • Learned new skills and applied to daily tasks to improve efficiency and productivity
  • Maintained energy and enthusiasm in fast-paced environment
  • Developed prospects for new loans by conducting 200 cold calls weekly.
  • Compiled closing packages for drafting and presentation accuracy.
Senior Loan Processor, 03/2002 - 06/2005
Ameris Bancorp Mcdonough, GA, City of Los Angeles, CA
  • Evaluated approvals against established bank and government lending standards.
  • Reviewed financial statements and contacted institutions and customers to clarify details.
  • Handled any conditions sent from underwriting departments.
  • Set up and completed loan submission packages.
  • Coordinated closing process with attorneys, title companies and government clerks.
  • Upheld complete confidentiality of all submitted information according to release guidelines.
  • Prepared documents for underwriting by verifying client income, credit reports and other information.
  • Processed loans within various departments to achieve timely, accurate and fair proceedings.
  • Provided quick turnaround times to maintain fast-past schedule.
  • Checked packages for appropriate documentation.
  • Looked over and approved various types of loans.
  • Worked with customers in person and via telephone to answer questions, process transactions and resolve issues
  • Coordinated closing process with attorneys, title companies and government clerks
  • Maintained compliance with privacy and security requirements, as well as federal statutes covering residential loans
  • Handled any conditions sent from underwriting departments
  • Provided quick turnaround times to maintain fast-past schedule
  • Processed loans within various departments to achieve timely, accurate and fair proceedings
  • Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories
  • Reviewed and validated details of loan applications and closing documentation
  • Verified credit histories, personal references and employment backgrounds for each applicant
  • Produced and submitted completed loan packages to title and escrow professionals
  • Communicated acceptance or rejection to applicants via mail, email, telephone or personal consultations
  • Maintained compliance with privacy and security requirements, as well as federal statutes covering residential loans
  • Checked packages for appropriate documentation
Teller, 07/1998 - 04/2002
A Check Cashing City, STATE, Los Angeles, CA
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
  • Stocked supplies for customers and personal teller station.
  • Maintained friendly and professional customer interactions.
  • Executed wire transfers, stop payments and account transfers.
  • Received loan and utility payments, sending funds to correct destinations.
  • Calculated fees due, interest and change for customer transactions.
  • Conducted regular proof work and followed up on chargebacks and deposit corrections.
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates
  • Processed customer transactions promptly, minimizing wait times
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
  • Established rapport with new clients to increase satisfaction and loyalty
  • Identified sales opportunities and referred customers to branch partners in financial services
  • Answered telephone inquiries on checking and savings accounts, loans and lines of credit
  • Received loan and utility payments, sending funds to correct destinations
  • Maintained friendly and professional customer interactions
  • Executed wire transfers, stop payments and account transfers
  • Proved successful working within tight deadlines and fast-paced atmosphere
  • Delivered services to customer locations within specific timeframes
  • Educated customers on use of banking website and mobile apps
Education
High School Diploma: , Expected in 09/1999
-
Glendale Community College - Glendale, CA
GPA:
Status -
High School Diploma: , Expected in 06/1999
-
Theodore Roosevelt High School - Los Angeles, CA
GPA:
Status -
Languages
Spanish :
Native or Bilingual:
Negotiated :
:

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Resume Overview

School Attended

  • Glendale Community College
  • Theodore Roosevelt High School

Job Titles Held:

  • Domestic Helper
  • Loan Processing Manager
  • Senior Loan Processor
  • Teller

Degrees

  • High School Diploma
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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