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Dog Daycare Attendant Resume Example

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DOG DAYCARE ATTENDANT
Summary

Professional dog daycare attendant with over 2 years of experience working with animals of different breeds. Solid understanding of animal care practices, grooming and nutrition needs. Outgoing personality with innate drive to provide superior customer service and excellent care. Responsible and dedicated animal care professional with proven abilities in cleaning cages, managing supplies and meeting animal needs by leveraging compassionate nature and love for every creature. Offering excellent time management, multitasking and organizational skills.

Skills
  • Planning and coordination
  • Administrative support
  • Security systems
  • Customer service
  • MS Office
  • Inventory management
  • Supervision
Experience
Dog Daycare Attendant
City, StateCompany Name/Jan 2019 to Mar 2020
  • Fed and cared for up to 50-60 pets per week during owners' absences.
  • Developed long-term relationships with clients and bonded with animals through regular contact.
  • Adhered to all pet care plans, medication requirements and dietary restrictions while providing care.
  • Promoted optimal dog and cat health by feeding and watering every animal on regular schedule.
  • Washed, groomed and trimmed each animal to enhance coat health.
  • Kept dogs safe by remaining alert to environmental conditions such as Rain, Snow and Heatwaves.
  • Observed animals and conducted examinations to identify signs of injury, illness or disease.
  • Walked animals outside for potty breaks every hour per shift to avoid accidents in play areas and on bedding.
  • Identified animal health concerns and discussed problems with owners.
  • Offered every owner exceptional customer service and support, as well as top-notch care to each animal.
  • Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
  • Ordered, received, unloaded and stored feed and supplies for animals under care.
  • Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
  • Unloaded and organized supplies and product inventory to maximize team efficiency.
  • Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.
  • Maintained clean and orderly play yards, kennels and cages.
  • Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
  • Met with pet owners, explained lodging, grooming and daily care services and cross-sold specialty products like bows, ribbons, pet toys and treats.
Valet/ Patient Transport Attendant
City, StateCompany Name/Apr 2017 to Oct 2018
  • Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
  • Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
  • Notated damages to vehicles to reduce exposure to risk and lawsuits.
  • Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
  • Maintained cleanliness of service area by sweeping, mopping and organizing.
  • Discussed guest issues with front desk manager to devise speedy resolutions.
  • Delivered various items including newspapers, mail, faxes, messages, and check-out invoices to guest rooms.
  • Greeted visitors pleasantly upon arrival at hotel and offered immediate assistance.
  • Immediately responded to guest concerns and requests and quickly handled all issues.
  • Picked up requested orders to move equipment and supplies to assigned treatment areas.
  • Moved patients in and out of vehicles and lifted on and off beds.
  • Checked wheelchair and stretcher functionality prior to patient pick up.
  • Provided patient transport using various equipment and adhered to safety protocols.
  • Cleaned, disinfected, and prepared rooms for incoming patients.
  • Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
  • Maintained all schedules by delivering patients safely and on time to procedure rooms.
  • Used two-way radio phone for communication, notifying Nurses of any delays in transport.
  • Improved operations by working with team members and customers to find workable solutions.
  • Recognized by management for providing exceptional customer service.
Customer Service Cashier
City, StateCompany Name/Oct 2014 to Sep 2016
  • Operated cash register by swiping barcoded items across electronic scanner to record price and collect payment.
  • Redeemed coupons and cross-sold products.
  • Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
  • Greeted customers warmly and responded to requests for information.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Distributed new merchandise efficiently to different departments.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Counted product stock to maintain inventory records.
  • Answered phone calls to assist customers with questions and orders.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Helped customers find specific products, answered questions and offered advice.
  • Resolved issues with cash registers, card scanners and printers.
Customer Service Cashier
City, StateCompany Name/Jun 2015 to Jan 2016
  • Redeemed coupons and cross-sold products.
  • Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Greeted customers warmly and responded to requests for information.
  • Distributed new merchandise efficiently to different departments.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Counted product stock to maintain inventory records.
  • Answered phone calls to assist customers with questions and orders.
Education and Training
Some College (No Degree): Veterinary TechnologyPenn Foster CollegeCity, State
GEDX-Cel Academy Jun 2019City
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Resume Overview

School Attended

  • Penn Foster College
  • X-Cel Academy

Job Titles Held:

  • Dog Daycare Attendant
  • Valet/ Patient Transport Attendant
  • Customer Service Cashier

Degrees

  • Some College (No Degree) : Veterinary Technology
    GED

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