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Documentation Coordinator Resume Example

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DOCUMENTATION COORDINATOR
Professional Background

Resourceful Documentation Coordinator with an Associates Degree in Health Information Management. I have over 15 years experience with various roles within the Health care industry. During this time I have been able to refine my ability to network and create temporary work around until a solid solution can be achieved.  I am willing to learn new things to benefit not only myself, but the organization I am employed by. 

Skill Highlights
    • Web based programs-Brightree, Cobius, SharePoint Web Access​
    • Med Assets Software
    • Emdeon
    • Right fax
    • Visio
    • Computerized charting specialist
    • Patient/family focused 
    Accomplishments
    • Networking skills Good overall understanding of Role of Health Information Management within the Hospital and importance of complete detail while looking at the whole picture.
    • Good understanding importance of credentials within a Healthcare system as I have worked with a majority of the providers Adaptable to change Willingness to learn new things Detailed oriented Works hard to make sure deadlines are met Able to think outside the box, yet attention to detail Strive to promote and philosophies in their role in Healthcare: Professional experience.
    Professional Experience
    Documentation Coordinator, 01/2013 to Current Sanford Home Medical
    • Network within Hospital, clinics, other sites, any other providers/vendors to obtain documentation required for billing purposes. Assisted in the creation of cost effective and simplified processes to meet requirements of multiple levels within the organization.
    • Follow up with said providers to ensure that billing requirements such as SD Medicaid are being followed, research requirements and review processes to ensure a smooth procedure when trying to obtain said documentation.
    • Direct customer interaction and service Adherence to protocol and compliance guidelines. Training, developing and implementing new workflow procedures to ease processes.
    • Ability to work independently and corporately as a member of the team to ensure that every contribution of each individual team member is recognized.
    • Coordinated with two nursing staff and one IT person to create a SD Medicaid Certificate of Medical Necessity form within our Enterprise Commuter system to adhere to SD Medicaid rules, alleviate workload on providers and avoid potential write offs due to lack of documentation.
    • Worked directly with State and Government agencies to assure accuracy in medical documentation and adherence to legislative rules. 
    RAC/Revenue Integrity Support Specialist, 04/2010 to 01/2013 Sanford Health USD Medical Center
    • Network within Hospital departments and Business Associates in maintaining communication for Medicare/Medicaid audits. Helped Beta test RAC RUNNER Audit Management Software and worked with Cobius Audit Management Software.
    • Collect documentation and enter into appropriate software to account for and provide evidence on Medicare/Medicaid audits.
    • Work with different software and hardware to complete tasks.
    • Prepare, package and mail required documentation Support Compliance, PFS and any other department in the audit process.
    • Check integrity of Legal chart and make sure all documentation is complete and connected to the correct patient and account.
    • Provided coworkers, managers and all other staff support when needed which sometimes led to new responsibilities. 
    • Numerous other tasks can provide more detail if needed.
    • Responsible for details.
    Release of Information, 04/2009 to 04/2010
    • I filled in this department while a coworker was on leave and was asked to stay longer due to my ability to communicate effectively with all areas.  Sometimes diffusing tense situations. 
    • Processed requests for insurance, lawyer, patient, audits, continuation of care, etc. Assisted patients/customers with the release process. Worked with other entities and also other departments of the hospital to ensure all information was correct and legally releasable. Answered phone calls and directed calls to appropriate places.
    Chart Processing Specialist, 01/2003 to 04/2009 Sanford USD Medical Center － Sioux Falls, SD
    • Analyzed patient records to prepare for physician completion.
    • Alerted physicians of documentation needs and signatures for completion through the deficiency process to comply with regulatory standards.
    • Alerted management of problem areas or changes with the paper and electronic record.
    • Helped with ambulatory surgery process trial for online records.
    Education and Training
    College of Business and Information Systems: Associates Health Information Technology, 2001 Dakota State University － Madison, SD GPA: Received the New Frontier Award from AHIMA Made the President's list five semesters
    • Coursework in Biology, Anatomy & Physiology, Medical Terminology, Coding, Transcription, Statistics, Business Management, Computer programing, Multiple Supervised Professional Practices
    • Member of HIM Club and AHIMA 
    Affiliations

    Previous Member of AHIMA. Extracurricular activities Was active in the HIM club during College. Co-Captain and founder 12th St. Neighborhood Watch Neighborhood Association Member Empire Car Club Member Volunteer for Sarah's Treasures Dog Rescue/Dog Foster Mom Photo assistant Foster Parent Awards received

    Personal Information
    I can provide more professional references if needed.
    Skills

    Adobe, billing, hardware, documentation, EHR software, fax, Financial, insurance, Legal, Access, Microsoft Excel, mail, Microsoft Office, Microsoft PowerPoint, SharePoint, 2000, Microsoft Windows 95, 98, Enterprise, Network, nursing, Assist patients, PDF, Copier, processes, Process requests, Research, SD, Scanner, surgery, phone, Visio, Vista, workflow

    Additional Information
    • I can provide more professional references if needed.
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    Resume Overview

    Companies Worked For:

    • Sanford Home Medical
    • Sanford Health USD Medical Center
    • Sanford USD Medical Center

    School Attended

    • Dakota State University

    Job Titles Held:

    • Documentation Coordinator
    • RAC/Revenue Integrity Support Specialist
    • Release of Information
    • Chart Processing Specialist

    Degrees

    • College of Business and Information Systems : Associates Health Information Technology , 2001

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