dock worker resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Successful Warehouse Manager offering strong background in supervising and mentoring 20 employees in exceptionally large distribution warehouse settings. Talented in promoting safety, accuracy and company rules when monitoring employee performance and training new employees. Accomplished in performing regular inventory counts and maintaining records with high level of accuracy.

Responsible stock and order management professional attentive to details. Highly accurate in recordkeeping, transportation and customer service areas. Identifies and resolves problems without delay to maintain order. Expert with digital recordkeeping.

Diligent Warehouse Lead with superior work ethic, friendly demeanor and 3 years of experience. Customer-focused employee with commitment to quality assurance. Background includes receiving, inspecting and logging products and maintaining cleanliness of storage areas.

  • Inventory Organization
  • Product Verification
  • Work Order Following
  • Hand and Power Tool Operation
  • Operations Monitoring
  • Inventory Tracking
  • Microsoft Office
  • ERP and SAP
  • Critical Thinking
  • Problem Solving
  • Supply Chain Management
  • Data Entry
  • Staff Training
  • Shipping and Receiving
  • Supervisory Experience
  • Materials Management Experience
  • Recordkeeping and Documentation
  • Product Signage and Labeling
  • Customer Service
  • Order Fulfillment
  • Quality Control
  • Data Processing
  • Quick Learner
12/2022 to 12/2022
Dock Worker Holland, Inc Tomah, WI,
  • Opened and inspected containers to prepare for loading and unloading.
  • Used scanners to track parcel information, condition or receipt.
  • Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
  • Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Palletized boxes to increase movement and shipment efficiency.
  • Secured items in truck by strapping over protective padding.
  • Used electric forklifts and electric pallets to safely move pallets of merchandise.
  • Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
  • Packed boxes and stock using organizational guidelines.
  • Tagged and wrote identifying information on containers, boxes and cargo.
09/2020 to 12/2022
Assistant Warehouse Lead Walman Optical Company Brooklyn Park, MN,
  • Maintained inventory records with timely updates.
  • Used computer and company software to enter shipment and inventory records.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Operated forklifts, pallet jacks and variety of warehouse mechanical equipment according to safe operating standards.
  • Juggled shift duties, prioritizing immediate tasks to streamline operations.
  • Reviewed production schedule, customer orders, work orders and requisitions to determine items to be moved, gathered or distributed.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
  • Scanned products to provide accurate tracking using SAP warehouse management system.
  • Packaged finished products for shipping by shrink-wrapping, boxing and labeling.
  • Assembled customer orders from stock and staged completed orders on pallets or shelves.
  • Reviewed work orders to determine work assignments and material and equipment needs.
  • Completed daily document logs to track shipments and inventory.
  • Protected company inventory by maintaining and organizing storage areas.
  • 3 years of standup and sit down forklift experience.
03/2019 to 08/2020
Customer Service Representative Cafe Raik City, STATE,
  • Collected credit card and cash payments to complete transactions for customer orders.
  • Assisted customers by providing information and resolving complaints.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Welcomed customers, offering assistance to help find store items.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Counted and balanced cashier drawers.
  • Greeted customers and responded to informational requests.
  • Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Answered phone calls to assist customers with questions and orders.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Informed customers of in-store promotions or pricing specials.
  • Checked personal identifications during alcohol and tobacco sales.
  • Answered customers' questions and provided information on store procedures or policies.
  • Built loyal clientele through friendly interactions and consistent appreciation.
Education and Training
Expected in 02/2020 to to
Gwinnett Technical College - Lawrenceville, GA
Expected in to to
Certificate : UX Design
Google Project Management: Professional Certificat - Lawrenceville, GA,

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Resume Overview

School Attended

  • Gwinnett Technical College
  • Google Project Management: Professional Certificat

Job Titles Held:

  • Dock Worker
  • Assistant Warehouse Lead
  • Customer Service Representative


  • GED
  • Certificate

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