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disability specialist resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Skills
  • Computer Skills - MS Office, Outlook, Google Drive, Powerpoint, Google Slides, Keynote, Spreadsheets, Pages, DCPS, eView, Social Security Database, Presentation Tools, National Query system, SSA case management and adjudication system, Social Media.
  • Critical thinking
  • Collaboration
  • Communication
  • Establishing and maintaining effective working relationships
  • Customer engagement and support
  • Flexible
  • Medical knowledge
  • Healthcare knowledge
  • Database management
  • Decision-making
  • Leadership
  • Research
  • Problem resolution
  • Organizational skills
  • Analytical thinking
  • Product and service knowledge
  • Perseverance
Experience
Disability Specialist, 09/2020 - Current
Mrci Worksource Chanhassen, MN,
  • Maintained knowledge of policies and procedures and insurance coverage benefit levels, eligibility systems and verification processes.
  • Oversaw regulatory and strategic initiatives to ensure accuracy of medical claims.
  • Developed adult physical/mental RFC and childhood developmental assessments to: document diagnoses/objective evidence, including signs, symptoms, and lab/test results for all alleged disabling impairments.
  • Assessed residual capacity to function based on extensive knowledge of physical/mental conditions and disease processes and their effect on functionality; applied witness credibility legal standards to assess claimant or treating physician statements regarding disability in the final decision process.
  • Developed comprehensive vocational profiles for adults, and determined adult medical/vocational eligibility for disability, applied complex SSA vocational standards and evaluative tools to assess a claimant’s potential ability to return to PRW or perform other work.
  • Completed required investigations on referred files within established timeframes.
  • Consulted healthcare providers, lawyers and physicians when needed.
  • Conducted claim and estimate re-inspections.
  • Managed caseload of 180 claimants each quarter.
  • Evaluated acceptability of claims from third-parties and gathered comprehensive information.
  • Conducted daily reviews on claim files and verified sending of status letters.
  • Assessed contracts and medical information to make eligibility determinations.
  • Safeguarded medical records to maintain patient confidentiality.
  • Released information to persons or agencies according to regulations.
  • Maximized accuracy and completeness of medical evaluation through in-depth medical investigation and patient information reviews.
  • Worked successfully with diverse group of coworkers to develop solutions and meet deadlines.
  • Established standards for customer-focused communication and coordination within areas of responsibility and with all internal and external associates and customers.
  • Provided backup for absent coworkers in accordance with established procedures.
Sales Associate, 05/2019 - 08/2019
Southern Glazer's Wine And Spirits, Llc Richmond, VA,
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Offered product and service consultations and employed upselling techniques.
  • Acted as initial contact in addressing customer concerns.
  • Coordinated activities with other departments to ensure quality customer service.
  • Built trusting relationships with customers by making personal connections.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Processed orders through company system and coordinated product deliveries.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Teaching Assistant, 01/2018 - 04/2019
The Mentor Network Akron, OH,
  • Established positive relationships with students, fellow professors and school administrators.
  • Adhered to university requirements for student assignments, testing and grading of work.
  • Utilized email, phone and in-person meetings to answer questions and mentor struggling students.
  • Followed established course outline to prepare lessons and convey information and enhance understanding of materials.
  • Tracked attendance, projects, labs, reports and other class and student metrics.
  • Supported faculty clerical needs in Biology department by preparing class materials, collecting assignments, stocking supplies and completing other support tasks.
  • Provided one-on-one assistance and Biology tutoring to students requiring additional help.
  • Helped students master learning scientific concepts through one-on-one and small group tutoring.
  • Collaborated with professors to plan and schedule lessons promoting learning and student engagement.
  • Fulfilled multiple duties, including tutoring basic skills and grading homework and exams.
Sales Associate, 02/2016 - 08/2016
Southern Glazer's Wine And Spirits, Llc Saint Louis, MO,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Acted as initial contact in addressing customer concerns.
  • Coordinated activities with other departments to ensure quality customer service.
  • Trained new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Worked with fellow sales team members to achieve group targets.
  • Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
Education and Training
Bachelor of Science: Biochemistry, Expected in 05/2020
-
Abilene Christian University - Abilene, TX
GPA:
Status -
Languages
Chinese (Mandarin) :
Native/ Bilingual:
Negotiated :
:
English :
Native/ Bilingual:
Negotiated :
:
Activities and Honors
  • Member of Honors College
  • Member of American Chemical Society
  • Member of Body and Soul Healthcare Program
  • Dean's Honor's List 2016-2020
  • Phi Eta Sigma Honor's List 2018-2020
  • Member of Polymer Chemistry Club
  • Member of Sustainability Club
  • Member of the Women’s Social Club
  • STEM for Girls Volunteer
  • World Wide Witness International Healthcare Intern in Bangkok, Thailand (220 hrs, 2017)
  • 170 + hours of Healthcare shadowing in the U.S

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Resume Overview

School Attended

  • Abilene Christian University

Job Titles Held:

  • Disability Specialist
  • Sales Associate
  • Teaching Assistant
  • Sales Associate

Degrees

  • Bachelor of Science

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