Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Positive reinforcement
  • SMART Board aptitude
  • Audio-visual aid implementation
  • Instructional best practices
  • Group learning mechanics
  • Creative learning strategies
  • Positive learning environment
  • Experiential learning
  • Adult education
  • Critical Thinking
  • Verbal and writing communication
  • Middle school education
  • Managing classroom for diverse populations
  • Student progress reporting
  • Relationship building and management
  • Time management
  • ESL- English as Second Language
  • Social-Emotional Learning training
  • Special needs students
  • Student motivation
  • Positive and encouraging
  • Kind and empathetic educator
  • Interpersonal skills
  • Positive attitude
  • Lesson planning
  • Self-motivated
  • Curriculum development
  • Diverse classroom settings
  • Detailed instruction
  • Patient privacy
  • Written and verbal communication
  • Computer proficiency
  • Records management
  • Data entry
  • Paperwork processing
  • Charting and clinical documentation
  • Case management
Work History
09/2018 to 02/2020 Disability Determination Specialist Washington Hospital, Inc., Mary | Montross, VA,
  • Presented metric reporting and daily account reviews to different teams and clients.
  • Updated quality control standards, methods, and procedures to meet compliance requirements.
  • Initiated outbound administrative requests by phone and in writing to accomplish an understanding of medical records.
  • Worked with various clients or customers to understand requirements and provide exceptional determination service.
  • Tracked customer shipment requirements to improve customer satisfaction while increasing service efficiencies.
  • Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Collaborated with the medical department on operational support tasks to model the importance of group goals.
  • Maintained regular contact with clients and identify opportunities to deliver added value to client relationships.
  • Received incoming calls and messages and addressed or triaged phone requests.
  • Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
03/2012 to 03/2017 Teacher South Korea Public Schools | City, STATE,
  • Consulted with teachers in different disciplines to identify and adopt successful instructional strategies.
  • Administered assessments and standardized tests to evaluate student progress.
  • Devised and implemented course instructional plans to teach elementary to middle school students about English as a second language while meeting or exceeding district standards.
  • Kept classroom organized, clean, and safe for all students and visitors.
  • Taught students building blocks of speaking and reading, as well as advanced concepts and tricks to simplify processes.
  • Set class objectives and monitored daily performance to offer equal access to education.
  • Instructed classes of up to 20 students on principles and strategies of English for second language learners.
  • Led interesting and diverse group activities to engage students in the course material.
  • Prepared comprehensive English curriculum for 70 students.
  • Cultivated relationships with parents for a complete support network.
  • Prepared and implemented lesson plans covering required course topics.
  • Evaluated academic performance and social relationships to identify and help struggling students.
  • Established appropriate deadlines and provided complete instructions for reading assignments and homework.
  • Administered class tests to determine comprehension rates among students.
  • Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
  • Completed in-service and additional training to maintain professional growth.
  • Worked with administrators on behavioral issues to support theneeds of all students.
  • Built learning and citizenship skills to help with personal growth in addition to increasing academic knowledge.
  • Adapted lesson plans and curricula to student interests, increasing GPAs and student engagement.
  • Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
  • Helped students develop important learning skills and good study habits useful in trade school or college education.
  • Read and graded over 60 weekly writing assignments based on English and state-designed curriculum.
  • Planned dynamic lessons on learning materials to increase student comprehension of books and literary concepts.
  • Provided personal guidance for students struggling both in and out of classrooms, maintaining professionalism while helping students feel safe.
  • Tracked student progress using exams and weekly graded assignments, keeping detailed notes and working with students to identify and rectify issues.
06/2010 to 06/2011 Science and Mathematics Coordinator Boys & Girls Club | City, STATE,
  • Educated potential participants on available services and processes to engage in program.
  • Supervised individuals in a small group atmosphere to cultivate safety, independence and structure.
  • Provided guidance and advice to help cultivate self-esteem and community involvement.
  • Assisted children and teens with homework, quizzed on material prior to tests and signed off on assignments.
  • Performed in an advocacy capacity for troubled youth to provide access to resources.
  • Implemented a variety of fun and recreational activities for residents, including oil painting, book clubs, and cooking classes.
  • Monitored youth behavior and offered guidance and support for positive change.
  • Supervised youth in an engaging environment to promote security and safety for all ages.
  • Demonstrated positive influence on children by acting appropriately, being respectful to others and actively listening.
  • Engaged and interacted with youth members, teaching sustainable habits and coping mechanisms.
  • Developed individual treatment goals based on history and diagnosis.
Expected in 12/2009 Bachelor of Arts | Secondary Interdisciplinary Studies Texas A&M University - Corpus Christi, Corpus Christi, TX GPA:

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Resume Overview

School Attended

  • Texas A&M University - Corpus Christi

Job Titles Held:

  • Disability Determination Specialist
  • Teacher
  • Science and Mathematics Coordinator


  • Bachelor of Arts

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