Director Supply Chain And Shared Services resume example with 7+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Operations Director with over five years of experience in Healthcare operations and Supply Chain. Strengths in leadership, LEAN performance improvement, hospital operations, organizational integration, inventory management and team building backed by Masters education in Business and Healthcare Administration. Motivated to grow, learn and share knowledge to build integrated teams.

  • Managing teams and leadership skills
  • Inventory and supply management
  • Hospital support service operations including Supply Chain, Environmental Services and Nutrition Services
  • Warehouse operations and inventory management
  • Operational optimization across multiple departments and systems
  • Cost reduction and budgeting
  • Quality and regulatory standards
  • Application development and implementation
  • ERP and supply chain software
  • Growth, standardization and integration
  • Project management and implementation
Work History
03/2018 to Current
Director, Supply Chain and Shared Services Flowserve Corporation Manchester, MD,

Supply Chain and Shared Services Director overseeing Supply Chain, Environmental Services and Nutritional Services for Avista Adventist Hospital, Longmont United Hospital, St. Anthony North Health Campus and 84th Health Campus including oversite of Centura's PPE distribution warehouse and $12 million in hospital inventory.

  • Drove operational improvements in line with system initiatives which resulted in system savings and increased productivity across system support services
  • Lead team through inventory reduction and optimization initiatives including automated platforms (Wavemark, eSims) and automated annual inventory processes
  • Introduce Lean strategies to develop teams and build 3-5 year goals using Hoshin Kanri matrix
  • Manage departmental budgets and productivity, and support executive leaders with capital planning
  • Implement creative solutions to solve departmental problems including an automated cashier and self service food model, standard system food menu and flat rate food sales model to optimize overhead and sales
  • Develop teams to meet Leapfrog and CMS 5 star rating metrics around the patient experiences
  • Manage warehouse implementation and performance improvement involving $10 million of PPE inventory and critical supplies to support system supply needs pre and post-COVID
05/2016 to 03/2018
Manager, Supply Chain Centura Health City, STATE,

Supply Chain Manager over Longmont United Hospital, St. Anthony North Health Campus and 84th Health Campus

  • Facilitated change management strategies and incorporated functional area infrastructure to support demand planning and supply initiatives.
  • Implemented supply expiration process using Lean strategies to minimize potential for expired supplies to reach the bedside.
  • Established par locations, inventory targets, stock level and risk mitigation targets and managed flexibility strategy to optimize inventory.
  • Collaborated with internal teams to improve outputs to meet supply and demand requirements, ensuring inventory is available for patient care while managing supply shortages and conversions.
  • Supervised team members through Supply Chain best practice involving supply replenishment (ordering, receiving, stocking), dock management, purchasing ad customer service duties.
  • Managed capital equipment purchases and participated in capital construction projects to develop and grow hospital operations including a Cath Lab/Interventional Radiology suite, MRI suite, Med/Surge unit and OR remodel.
06/2015 to 05/2016
Value Analytics Analyst Centura Health City, STATE,

Manager of the acquisition and Supply Chain integration between Centura Health and Longmont United Hospital.

  • Managed the evaluation of current hospital operations and lead Supply Chain through standardization of GPO (Health Trust), primary distributor (Cardinal Health), and operational platform (Lawson)
  • Improved operational efficiencies by dissolving offsite bulk supply warehouse and converting to a just-in-time inventory model, reducing duplication and labor requirements
  • Converted medical supplies to meet contract compliance and Centura Health system standards
  • Developed team communications and hosted system and local level integration meetings
  • Onboarded local Supply Chain team to Centura Health systems and managed the team through complex change
09/2013 to 01/2015
Investor Relations and Administrative Associate Uranium Resources, Inc City, STATE,
  • Write and distribute weekly internal memos to management to report industry financial performance and headlines
  • Prepare, edit, and submit all news releases and announcements to publicly announce developments and the financial performance of the Company
  • Coordinate conference calls, road shows, and earnings calls to market the Company effectively
  • Compile weekly, monthly, and quarterly spreadsheets to document financial performance of the Company and peer companies
  • Contribute to accounting with SOX testing support to confirm the accounting and finance department are in compliance with SOX, input data into Great Plains computer system in compliance with SOX, and issue weekly check runs to ensure debts are paid to vendors on time
Expected in 05/2016
Master of Science: Healthcare Administration
University of Colorado Denver - Denver,
Expected in 06/2013
MBA: Marketing
University of Denver - Denver,
Expected in 06/2012
Bachelor of Science: Business Administration, Finance
University of Denver - Denver,

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Resume Overview

School Attended

  • University of Colorado Denver
  • University of Denver
  • University of Denver

Job Titles Held:

  • Director, Supply Chain and Shared Services
  • Manager, Supply Chain
  • Value Analytics Analyst
  • Investor Relations and Administrative Associate


  • Master of Science
  • MBA
  • Bachelor of Science

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