Highly focused and results-oriented; able to identify goals, resolve issues, meet deadlines, support marketing and business-development efforts
Skilled at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives
Adept at fostering and building relationships with employer and community partners for programming needs and organizational growth
Exemplary problem solving skills; able to identify issues and implement corrective processes
Skilled in Microsoft Office System, Google Docs, Microsoft Windows operating system; Proficient in OMR/EMR systems, PeopleSoft, CPSI, HRIS, ETO, CIVI CRM, Constant Contact, Survey Monkey, Go-to-Meeting, type 60 wpm
Skills
Contract negotiation
Grant Management
Instructor
Leadership
Event Planning
Project Management
Reporting
Strategic planning
Technical assistance
Program performance assessment
Business Administration
Relationship building
Education and Training
, Expected in 2015 ā ā: - GPA:Health Resources in Action-Special Recognition for Being a Prevention Hero
, Expected in 2012 ā ā: - GPA:Recognitions
Mayorās Office of Workforce Development-Outstanding Team Leadership 2017, YouthBuild USA-Outstanding New Comer
, Expected in 2012 ā ā: - GPA:
Interaction Institute for Social Change-Facilitative, The BEST Initiative, Expected in 2011 ā āYouth Development Training: - GPA:
Norfolk State University, Expected in 2001 ā āBachelors of Science:Public Administration - GPA:
Experience
Drs Technologies - Director of Workforce Development & Learning Resource Center Patrick Air Force Base, FL, 02/2019 - Current
Oversee all aspects of program administration, including fundraising and grant management, outcomes management and strategic planning practices.
Provides educational consultation to all agency programs by training professional staff in areas of educational assessment, goal setting and outcomes reporting.
Monitors training costs and prepare budget reports to justify expenditures.
Conducts quality review of occupational skills training programs and performs review of placement outcomes to ensure continuous quality programs to meet grants and funding requirements; makes programmatic changes as needed to maintain progressive outcomes.
Collaborates with area adult community learning centers, MassHires, Workforce Investment Boards, employer partners, and community planning partnerships to ensure seamless integration of ABE and Workforce Development in program curriculums.
Worked with team to continuously improve career and placement opportunities for students.
General Assembly - Senior Program Manager Charleston, SC, 01/2017 - 02/2019
Participated in the planning process and procurement of Neighborhood Job Trust (NJT) programs; Reviewed proposals and provided recommendations for funding; Superintended $1.2M in grant management to funded programs.
Initiated the contract process for funded programs, conducted the contract negotiation process and developed and disseminated contract materials to new grantees; Provided technical assistance to funded programs as needed; Planned and facilitated quarterly best practices meetings.
Oversaw project management for the Tuition Free Community College Program and coordinated requirements, scheduling and execution.
Identified and mitigated project risks and improvements and communicated recommendations to various stakeholders.
Prepared deliverables to drive continuous improvement resulting in a 200% increase in applications for the Tuition Free Community College Program.
YouthBuild USA, Inc - Affiliated Network Membership Senior Manager City, STATE, 08/2014 - 02/2017
Responsible for managing a network of 200+ Affiliated programs that are funded by the US Department of Labor and other foundation funders; ensuring engagement among programs and compliance with performance standards and membership guidelines.
Oversaw the overall membership application process including educating potential applicants on requirements, benefits of affiliation and status of membership; responsible for timely collection of annual dues, licensing agreements and reporting of activities to internal stakeholders.
Created, planned and implemented a training series of workshops and webinars that align with the Affiliated Networks leadership components and program designs to foster a learning community amongst programs.
Worked with internal stakeholders to guarantee that affiliated programs were compliant with reporting performance outcomes for various funded initiatives and served as an intermediary for outreach to program staff to guarantee fulfillment of all data requirements of all funded initiatives.
Assisted with planning, designing and executing events such as the annual National Directors Association Conference; worked closely with the CEO, President and VP of Program Operations to support the various subcommittees of the National Directors Council, the Policy Council and the Alumnae Council.
Jewish Vocational Service - Career Coach City, STATE, 03/2013 - 08/2014
Primary instructor in weekly classes on job readiness skills including resume and cover letter writing, interviewing, job searching and career exploration.
Developed interesting course plans with multimedia learning tools to meet academic, intellectual and social needs of students.
Connected with business and recruiters to build relationships and increase opportunities for students.
Consulted with clients to build effective search strategies for desired jobs.
Completed initial assessments and provided counseling sessions to cover all aspects of client history, situation and skills.
Worked with team to continuously improve career and placement opportunities for students.
Accomplishments
Mayorās Office of Workforce Development-Outstanding Team Leadership 2017
YouthBuild USA-Outstanding New Comer 2015
Health Resources in Action-Special Recognition for Being a Prevention Hero 2012
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Resume Overview
School Attended
Interaction Institute for Social Change-Facilitative, The BEST Initiative
Norfolk State University
Job Titles Held:
Director of Workforce Development & Learning Resource Center