LiveCareer-Resume

Director Of Vendor Opc Program resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Proficient Management Director specializing in strategic planning, operational leadership in the timeshare industry. Bringing 22 years of experience in the timeshare market to new position with long-term potential for growth and advancement.

Skills
  • Policy and procedure improvements
  • Business oversight
  • Performance standards and analysis
  • Regulatory compliance
  • Organizational leadership
  • Sales growth
  • Scheduling proficiency
  • Operations experience
  • Staff development expertise
  • Staff development
  • Program management
Experience
Director of Vendor OPC Program, 11/2019 - 06/2020
Paramount Marketing/ Florida Guest Services City, STATE,
  • Managed program operations and provided strategic leadership for all workers.
  • Increased business revenue through proactive management of relationships and sales strategies.
  • Developed robust marketing plans to increase awareness of programs.
  • Designed and implemented standard operating procedures in various departments for optimal efficiency.
  • Oversaw completion of productivity goals and educated employees on established company processes.
  • Increased OPC program effectiveness by implementing strategic operational improvements.
  • Recruited and hired top-level Marketing Coordinators with expertise in Timeshare Industry, adding depth and talent to highly skilled team.
  • Collaborated with various parties involved in program to evaluate successes and failures as well as develop new partnerships and make proactive changes.
  • Oversaw daily operations of OPC program functions.
  • Planned and conducted staff meetings to brainstorm new ideas and deliver program and milestone updates.
OPC Field Manager, 01/2016 - 10/2019
Westgate Resorts City, STATE,
  • Mentored marketing personnel on best practices and protocol to maximize productivity.
  • Tripled business in 4 years by effectively managing new product and program introduction.
  • Researched market competitors to identify potential new products and service opportunities.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Conferred with advertising managers to develop and implement marketing plans.
  • Oversaw and mentored business development personnel to optimize performance.
  • Captured new customers by optimizing business strategies and launching products to diversify offerings.
  • Reduced process lags by managing employees and training on best practices to ensure optimal productivity.
Independent Contractor, 03/2007 - 12/2015
Westgate Resorts City, STATE,
  • Generated leads from marketing team to solidify Timeshare tours for sales opportunities.
  • Employed potential client interests and goals to tailor ownership benefits outlining vacation savings and revenue opportunities to close deals.
  • Developed relationships with customers and presented promotions that would entice prospective clients to attend a 90 min presentation.
  • Utilized proper closing techniques, including handling price objections and discounts to generate tours.
  • Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
  • Developed and implemented restructuring solutions, training programs and process improvement initiatives to boost performance.
  • Built a strong and professional team of 40 OPC's, to generate tours from 14 locations. Which increased overall sales and opportunities.
  • Addressed marketing needs of customers by creating and designing ads that promoted goods and services of advertisers.
  • Worked closely with team members to deliver potential prospects.
  • Created schedule,agendas and communication materials for team.
  • Generated over 50 million dollars in sales for the company.
OPC Marketing Coordinator, 08/1998 - 02/2007
Westgate Resorts City, STATE,
  • Generated leads from prospective clients to attend a 90 minute presentation to solidify timeshare tours for sales opportunities.
  • Employed potential client interests and goals to tailor ownership benefits outlining vacation savings and revenue opportunities to close deals.
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • My accomplishments as a Marketing Coordinator are as follows:
  • Year 2000 Received an award as Marketing Coordinator of the year with generated sales of $ 1,165.430.
  • Year 2001 Elite Team award with sales of $ 877,310
  • Year 2002 Top OPC of the year with sales of $ 1,244.388
  • Year 2003 Top Producer/ Sales Volume award $ 1,979.185
  • Year 2004 Top Producer/ Sales Volume award $ 2,233.818
  • Year 2005 Top Producer/ Sales Volume award $ 1,902.944
  • Year 2006 OPC OF THE YEAR/ PLATINUM CLUB MEMBER with generated sales in the amount of $ 2,591.713
Education and Training
Associate in Business Administration: Business Administration, Expected in
-
LaGuardia Community College of The City University of New York - Long Island City, NY
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • LaGuardia Community College of The City University of New York

Job Titles Held:

  • Director of Vendor OPC Program
  • OPC Field Manager
  • Independent Contractor
  • OPC Marketing Coordinator

Degrees

  • Associate in Business Administration

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: