director of supply chain resume example with 10+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Experienced supply chain director consistently recognized for performance excellence and contributions to success in healthcare supply chain distribution with over 22 years of experience in healthcare supply chain management. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements.

  • The Joint Commission Accreditation
  • Det Norske Veritas Healthcare (DNV-HC) Accreditation
  • Centers for Medicare & Medicaid Services (CMS) - Conditions of Participation
  • Supply chain distribution
  • Regulatory compliance
  • Strategic planning
  • Operational improvements
  • Organization and planning
  • Relationship building
  • Staff management
  • Vendor management
  • Performance optimization
  • Stockroom organization
Work History
10/2018 to Current Director of Supply Chain Dover Corporation | Atlanta, GA,
  • Created mechanisms to maintain open dialogue with product and service users and key suppliers, facilitating communication and helping prioritize opportunities.
  • Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers.
  • Managed production levels, identified material shortages and monitored inventory levels to meet order delivery requirements.
  • Devised and implemented short-term and long-term plans, optimizing supply chain management and improving value relating to annual expenditures.
  • Drove key performance indicators and continuous improvements throughout logistics and supplier operations.
  • Established inventory targets, stock level and risk mitigation targets and managed flexibility strategy to optimize inventory.
  • Led implementation of effective supply chain planning systems while improving sales and operations planning processes for distribution network.
  • Facilitated change management strategies and incorporated functional area infrastructure to support demand planning and supply initiatives.
  • Led change management initiatives and designed functional area infrastructure to support demand planning and supply strategy.
  • Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
08/2015 to 10/2019 Director of Supply Chain Dover Corporation | Cincinnati, OH,

• Manage and lead Supply Chain operations to include Central Services, Distribution, Mailroom, Receiving and Purchasing for fully accredited 423 bed acute care facility in pursuit of Trauma II and 2 off-site urgent care centers with financial and budgetary responsibility related to $30M in annual supply spend
• Manage daily Human Resources for 19 direct reports
• Achieved financial goals managing supply budgets resulting in decreased supply expense by 28%
• Provide monthly financial analysis related to supply expenditures
• Participate in multiple hospital operational process improvement initiatives to include initiating and leading the OR supply space renovation resulting into streamlined processes, better quality outcomes and cost reductions
• Reduced monthly outstanding invoices from over $1 million to less than $35k
• Collaborate with clinical staff and surgeons regarding new supply requests, conversions, and initiatives
• Implemented multidisciplinary Value Analysis program resulting in standardization and improved patient outcomes
• Provide capital equipment quote reviews for new modality initiatives and replacement equipment
• Participated in the project management of new MMIS system along with transition from internal inventory management system to centralized inventory management system
• Manage staff inservices and ensure JCAHO compliance requirements are achieved
• Implemented customer service program resulting in an increase in customer satisfaction
• Led team positively through 2017 acquisition from Tenet leadership to HCA leadership

08/2010 to 08/2015 Manager, Perioperative Materials Utilization The University Of Texas MD Anderson Cancer Center | City, STATE,

• Managed daily operations and personnel to support 37 operating rooms for more than 19,000 surgical cases per year to include procurement, supply inventory, distribution, and vendor management
• Responsible for expenses related to $2.6 million in perpetual supply inventory
• Achieved over $2.3 million in cost savings over a 3-year period
• Collaborated on financial planning and budgetary analysis
• Built cooperative and collaborative relationships with surgical Faculty and Perioperative Nursing
• Co-Facilitated Perioperative Services Value Analysis Team and active member of Patient Care Value Analysis Team
• Participated in multiple major projects to include Perioperative Materials Management and Sterile Processing construction expansions
• Participated as lead in People Soft MMIS implementation
• Coordinated and implemented strategic project improvement initiatives which resulted in operational efficiencies and expense reduction

• Implemented and assisted with both short and long term departmental and institutional strategic change related to projects and initiatives to include participating in M.D. Anderson’s Clinical Safety & Effectiveness Program
• Partnered with Institutional Supply Chain as a functioning resource for capital expenditures, contracts and service agreements, and served as Commodity Council lead for various major institutional contracts
• Managed staff inservices and ensured JCAHO compliance requirements
• Mentored staff on professional skills, customer service and with on-going strategic change

Expected in 2010 MBA | Texas Woman's University, Denton, TX GPA:
Expected in 2008 Bachelor of Science | Psychology University of Houston, Houston, TX GPA:

MDACC Clinical Safety & Effectiveness Program - 2014

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Resume Overview

School Attended

  • Texas Woman's University
  • University of Houston

Job Titles Held:

  • Director of Supply Chain
  • Director of Supply Chain
  • Manager, Perioperative Materials Utilization


  • MBA
  • Bachelor of Science

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