Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Focused Supply chain professional with over 10 years in the beauty & personal care industry in targeting improvements and enhancing operations to drive business growth. Strong collaborating skills to thrive in fast-paced environment, and who is ready for new professional challenges.

  • Driving business growth
  • Supplier relationship management
  • Supply inventory management
  • Cost analysis and savings
  • Manufacturing and warehouse procedures
  • Systems implementation
06/2017 to Current
Director of Retail Operations Simmons Bank Edmond, OK,
  • In collaboration with the Director of Product Development, source quality contract manufacturers and packaging suppliers and negotiate contracts that meet the company's standards. Develop strategic relationships and maintain on-going communication and periodic site visits with suppliers.
  • Work closely with product development and marketing team to ensure all new launch projects milestones are met. Evaluate usage, profit margins and identify operational challenges. Provide recommendations to add new products, and or make changes to current products, procedures, or direction from analysis. Stay current with packaging, pricing, and new innovative products on the market.
  • Developed inventory build plan and forecast to meet sales demand for all channels averaging an in-stock rate of 98% across 200+ finished SKUs and 1,000+ packaging components at fulfillment center and 3PLs.
  • Created and implemented distribution schedule for replenishing all 6 brick and mortar locations. Established unique min-max inventory stock levels for each location based on sales analysis and storage capacity.
  • Shopify implementation for eCommerce and point-of-sale. Contributed to platform migration including sales history, customer data, brand catalog. Established eCommerce shipping options and rolling out shipping platform (Shipstation) for fulfillment. Overall knowledge of the admin site including reporting, discounts, product and customer management, 3rd party applications. Created training manual for point-of-sale outlining check-out and accounting procedures.
  • Manage in-house fulfillment center operation consisting of 7 team members. Reduced eCommerce fulfillment time by 50% and maintained a 99% order accuracy rate. Increased storage capacity by 25% and continuously refining processes and optimizing space. Ensure warehouse safety guidelines are met and conduct occasional safety audits.
  • Source logistic carriers and negotiate best available terms and pricing. Explore and evaluate alternative shipping options as they become available. Reduced parcel cost by 35%.
  • Spearheaded launch on Amazon (FBA) as a new sales channel and created brand catalog, introduced bundles, managed inventory and logistics. Grew sales revenue by 14% in 2018.
  • Lead performance reviews for supply chain and fulfillment center teams, create measurable developmental plans, guide and motivate employees.
03/2013 to 06/2017
Supply Chain Manager Cashman Equipment Winnemucca, NV,
  • Managed supply chain serving all retail channels.
  • Maintained supplier relationships; assisted in negotiating pricing and resolving disputes.
  • Communicated and resolved with suppliers lead time, delivery and quality of good issues.
  • Maintained appropriate inventory stock levels according to forecast demand.
  • Developed inventory and purchasing reports to identify and minimize excess and obsolete inventory.
  • Sourced and identified potential new suppliers and drive cost saving opportunities.
  • Managed warehouse operations; timely deliveries to customers, prioritizing tasks, effective inventory restocking, and identifying inefficiencies.
  • Supported development of new retail products (pricing, cost, logistics, inventory, marketing). Collaborated with sales team to develop and offer custom assortment of products to high-volume accounts including subscription boxes Ipsy, FabFitFun, and television networks HSN and QVC.
  • Analyzed and provided insight to data collected from sales, costs, inventory, and market trends for management presentations.
  • Provided oversight of fulfillment center staff and act as liaison to corporate office.
  • Assisted with employee relations concerns (interviewing, disciplinary, performance review).
11/2006 to 03/2013
Purchasing & Inventory Analyst LATHER Inc. City, STATE,
  • Procurement of goods; placed purchase and followed up with suppliers to achieve timely deliveries.
  • Maintained inventory target levels and accurate records of shipping and inventory transactions.
  • Tracked inventory at brick and mortar locations, fulfillment center and 3PLs.
  • Coordinated transportation for efficient distribution.
  • Ad hoc analysis to assist sales team and ensure an efficient and lean supply chain.
Education and Training
Expected in 06/2006
BBA: Business Management
Woodbury University - Burbank, CA

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