director of recruitment resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary
Professional Customer Service/ Human Resources/Recruitment Representative, with extensive experience: Knowledge of Marketing, Staffing/Recruitment, Interviewing, Orientation and Benefits--on boarding procedures. Not limited to general accounting and payroll. Demonstrated areas of expertise: Performance management and improvement Company-wide employee communication Organizational development Policy development and documentation Employee relations Employee safety, welfare, wellness Employee orientation, development, training Interviewing
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
Director Of Recruitment, 06/2011 - Current
Khoros, Llc Austin, TX,
  • Marketing and new business development as well as order fulfillment-- recruiting, conducting interviews, tracking all new hires personnel paperwork, ordinations, drug testing scheduled CRT strengths testing, administering typing, math, and MS office testing.
  • Meeting with management team members observing safety requirements.
  • Accomplishments included contracted 22 manufacturing and service companies.
  • Staffing/placing contract to hires (201, in 2012) - (189 in 2013).
  • Awarded the Best Agency of the Triad for 2012 and 2013.
HR Generalist/Recruiting/Administrative, 05/2005 - 06/2011
Department Of Administrative Services, State Of Ohio Delaware, OH,
  • Customer relations, worked with more than 26 business clients through the southeast in the fuel energy and hospitality industries.
  • Duties included
  • Solved unresolved customer issues.
  • Identified individual development needs with appropriate training.
  • Provided accurate, specific and timely performance feedback for CSRs.
Special Projects Coordinator, 05/2003 - 05/2004
News & Record City, STATE,
  • Business redevelopment of customers that had not advertised for more than two years, in the Retail, Banking, Communication, and automotive industries.
  • Responsible for growing corporate advertising, marketing, and creating a branding with ad agencies.
  • Organized job fairs, sponsors and exhibitors, and setting up advertising.
  • Worked with graphic artist to develop the right projections in print and online products.
  • Accomplishments
  • Fostered an environment which encouraged continual process improvements.
  • Managed work flow to exceed quality service goals.
Branch Manager/Human Resources/Senior Technical Recruiter, 05/1989 - 05/2003
AAA Employment, Inc City, STATE,
  • Interviewing/screening/hiring/coaching a nine-member team, developing new business, providing customer service, training recruiters; developing marketing strategies.
  • Created ad campaigns and online presentations, and organized job fair events.
  • Customer base included telecommunications, manufacturers, hospitality, service industry, building and real estate management.
  • Managed office operation's which including accounting
  • Maintained up-to-date knowledge of product and service changes.
  • Maintained accurate records of past due customer account activity.
  • Fostered an environment which encouraged continual process improvements.
  • Trained staff on operating procedures and company services.
  • Adhered to all confidentiality requirements at all times.
  • Investigated and resolved customer inquiries and complaints in an empathetic manner.
Associate of Science: Accounting, Expected in 83
Guliford College - Greensboro, NC
Status -
  • Increased revenue averaging 62% per year, bring office ranked 22 out of 140 offices to averaging in the top twelve (12).
  • Career coaching on "How To Conduct An Interview and Land Yourself A Career." Spokes Person for Professional Engineers Of North Carolina on Downsized, Now What.
  • Conducted a seminar with over 30 Duke Energy engineers.
  • North Carolina Personnel Association, Member on the Board (2 years) Greensboro Merchant Association WORKSHOPS, TRAINING AND SEMINARS - Sexual Harassment in the Workplace Workshop Dale Carnegie Course: Effective Communications and Human Relations Usages and Forming tools of Psychology Fundamentals - Bill Brooks Workshop Winning Strategies for Recruiters - Workshop - Bill Radin - Effective Recruiting and Sourcing the Right Candidate's - Workshop - Gary Stauble Attracting Retaining Top Talent Management - 4- day Classes - Danny Cahill Guilford Community College - Secretarial Science Other Areas of Knowledge.
  • Computer Business Applications.
10-key, accounting, general accounting, accounts payable, ad, advertising, AP, AR, Agency, automotive, Banking, Billing, branding, coaching, CRT, clients, Customer relations, customer service, data entry, senior management, graphic artist, hiring, marketing strategies, marketing, math, Excel, Microsoft Office, MS office, office, Outlook, PowerPoint, Power Point, Word, new business development, personnel, presentations, PR, Quick Books, real estate, recruiting, Retail, safety, scheduling, Staffing, telecommunications, phone, typing

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Resume Overview

School Attended

  • Guliford College

Job Titles Held:

  • Director Of Recruitment
  • HR Generalist/Recruiting/Administrative
  • Special Projects Coordinator
  • Branch Manager/Human Resources/Senior Technical Recruiter


  • Associate of Science

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