Director Of Program resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Project Management (Established 3 new PMOs, expert in both Scrum and Waterfall SDLCs) Application Development and Support (On/Off-shore using global delivery model) Governance and Portfolio Management (Led PMO of 15 PjM, 20 projects, $15M budget) Relationship and Team Building (Have built 3 development centers from scratch) Partner and Vendor Management (Drove $45M contract with Big 5 consulting firms) Organization Budget/ Capacity Planning (600+ people, 120 applications, $45M budget)
Highlights
Project Management
MS Project, Project Server, TSP/PSP, TQM, Six Sigma, ISO 9001, Scrum, MSF, RAD, SOX, CoCoMo, JAD, PMBOK, PMO, HIPAA, Excel, Word, PowerPoint, Access, Visio, JIRA, GreenHopper, Confluence, RallyDev, DevOps
Programming/Development Tools
C#, ASP.NET, JavaScript, jQuery, JSON, AJAX, CSS, XML/XSD, HTML, IIS, Web API, SOAP, REST, Web Services, OAuth, HL7, WPF, GitHub
Platforms/ Servers
Azure, AWS, Linux, Apache, MySQL, SQL Server, SQL SSRS, OLAP, Team Foundation Server, SharePoint, Shopify, MailChimp, Google AdWords, Google Analytics
Accomplishments
Experience
Director of Program, 09/2015 to Present Harris Computer Systems – Creve Coeur, MO,
Developed an innovative solution to print Prenatal Ultrasound Images onto a 3D printer.
Led all aspects of product development and e-commerce website development.
Created and launched company's affiliate and partner program.
Worked with the attorney to file the provisional patent application.
Marketed the product and the website on various social media channels including Facebook, Twitter, Instagram and Pinterest.
Key Achievements: Fully operational business, pending sale.
Director of Software Development, 07/2014 to 09/2015 Chris 180 – Snellville, GA,
Provided leadership and direction to 9 direct reports.
Managed a portfolio of 6 SaaS products grossing $25 million/year.
Responsible for hiring, budgeting, process, quality and delivery of commitment to drive business performance.
Led all aspects of business analysis, development, QA, documentation, and packaging and delivery.
Improved the software development process at the company to deliver projects within timelines.
Key Achievements Achieved 100% increase in on-time delivery and 80% reduction in defect leakage.
Director of Development, 07/2011 to 04/2014 Chris 180 – Atlanta, GA,
Provided leadership and direction to 15 direct reports, with a project portfolio of 10+ projects run-rate.
Led all aspects of application development, from SOW creation to invoicing upon delivery.
Built strong relationships with numerous external clients while determining project requirements, reviewing deliverables, reporting project status and managing scope changes.
Implemented Enterprise Project Management and established PMO best practices, processes and metrics to cut development timelines and costs.
Key Achievements Turned around delivery from 6 red projects to 160 on-time delivery.
Improved team utilization from 25% to 83%.
Director of Development, 07/2009 to 07/2011 Us Bank – Mount Vernon, WA,
Provided leadership and direction to 15 direct reports with $1.2 million budget.
Led the development of company's next generation flagship product from inception to development.
Orchestrated the development of company's first iPad based application for patients.
Responsible for planning, budgeting and forecasting, hiring, development and evaluation of development resources, reporting status of development, quality and performance.
Established PMO best practices, processes, metrics, implemented MSF and Agile methodologies to cut development timelines and costs.
Key Achievements Maintained Company's leadership in the marketplace, increased revenue potential and market opportunities.
More predictable software delivery, highly productive team and reduced time-to-market.
Senior Program Manager, 05/2000 to 07/2009 Microsoft Corporation – City, STATE,
Over the years managed 2-12 direct reports, team ranging from 3 to 100+ people, delivered over 100+ projects ranging from $150K to $6.9 million.
Delivered v1.0 product in record 9 months to support a new licensing model through detailed planning, effective risk mitigation, flawless execution and variance management.
Implemented a new outsourcing model that impacted over 600 resources, and resulted in higher vendor accountability, lower IP loss, higher productivity and better cost control.
Turned around a distressed project to consolidate 65 subsidiary sites on to Microsoft Partner Portal by aligning the team to a common vision, motivation, efficient scope management, schedule optimization, and waste elimination.
Delivered over 20 releases to Microsoft OEM System Builder on-time over 3 years through the development of application roadmaps, effective release planning, resource forecast, stakeholder communication, and status reporting.
Designed and implemented high transaction real-time distributed asset tracking and reporting system to support $30 billion OEM business.
Re-designed and implemented the new howtotell.com to handle 25 million hits per month.
Owned scope, schedule, resources, planning and execution of project plans, stakeholder expectation management, status reporting and management reporting.
Key Achievements Generated $2 billion in incremental revenue.
Reduced rate/hr from $80 to $37, vendor resources from 210 to 105 and saved over $15 million in vendor costs.
Attained 70% cost avoidance with marked CSAT improvements.
Reduced time-to-market by 85% via elimination of redundant process.
Reduced cost of operation by 50% and time-to-market by 90%.
Reduced time-to-bill by 50% and reduced piracy by 20%.
Education
Master of Science: Computer Science, Expected in National Institute of Information Technology - New Delhi, GPA: Computer Science
Project Management Professional
Healthcare Information and Management Systems, HIMSS, IL, USA - Certified Professional
Jessica Claire, PMP Private & Confidential: , Expected in Project Management Institute - , PA GPA:
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Resume Overview
School Attended
National Institute of Information Technology
Project Management Institute
Job Titles Held:
Director of Program
Director of Software Development
Director of Development
Director of Development
Senior Program Manager
Degrees
Master of Science
Project Management Professional
Healthcare Information and Management Systems, HIMSS, IL, USA - Certified Professional
Jessica Claire, PMP Private & Confidential