director of nursing assistant healthcare administrator resume example with 19 years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Cooperative Healthcare Administrator developing effective relationships with all levels of organization. Determines company-wide staffing requirements and proactively searches for new team members. Improves onboarding and training processes to empower staff. Processes medical documents and maintains medical database. Efficient Healthcare Administrator managing day-to-day operations of medical facilities to provide high-quality care. Encourages staff to develop close relationships with patients and community members. Develops performance review frameworks to identify promotion opportunities. Guides staff towards reaching full potential. Detail-oriented Medical and Health Services Manager passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Skills
Facility oversight
Quality assurance controls
Major donor development
Records management
Schedule management
Experience
09/2014 to CurrentDirector of Nursing/Assistant Healthcare AdministratorBeth Israel Deaconess Medical Center | Duxbury, MA,
Collaborated with physicians to manage patients' recovery, including reviewing vital signs, lab tests and x-ray results.
Satisfied customer queries over phone and email to maintain positive patient-provider relationships.
Responded proactively to concerns and questions by acting on patient feedback.
Represented company professionally when engaging with public and government agencies.
Researched health center standards and guidelines to identify best practices and improvement opportunities.
Created documentation to articulate departmental roles and drafted statement-of-work for each team.
Communicated with patients with compassion while keeping medical information private.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
Led and motivated 20 employees through supervision, training and coaching on duties and daily operational activities.
Managed operations in accordance with budget requirements.
Facilitated peer-to-peer conflict resolution.
Initiated training and education programs for supporting healthcare staff.
Collaborated with Quality Team to develop outcomes statistics.
Headed clinical oversight to devise and establish policies, procedures and best practices in alignment with regulatory requirements.
Optimized case and clinical management and recommended plans to improve safety and health programs.
Oversaw Home Health program and developed and initiated policies and procedures to standardize delivery of care.
09/2012 to 09/2014Nurse Case ManagerCleveland Clinic | Lagrange, OH,
Completed initial assessments of patients and family to determine and address individual home care needs.
Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans as needed.
Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
Participated in on-call rotations and delivered after-hours care.
Administered prescribed medications and started intravenous fluids to address patient symptoms and underlying etiologies.
Administered compassionate care to patients with debilitating conditions, including back pain, arthritis, fractures, head injuries and strokes.
Collected biological samples for routine laboratory testing to assist diagnostic processes.
Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Coordinated with healthcare team to establish, enact and evaluate patient care plans.
Administered oral, IV and intra-muscular medications and monitored patient reactions.
Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
09/2008 to 09/2012Home Health RN Case ManagerHca | Hudson, FL,
Completed initial assessments of patients and family to determine and address individual home care needs.
Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans as needed.
Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
Participated in on-call rotations and delivered after-hours care.
Administered prescribed medications and started intravenous fluids to address patient symptoms and underlying etiologies.
Administered compassionate care to patients with debilitating conditions, including back pain, arthritis, fractures, head injuries and strokes.
Collected biological samples for routine laboratory testing to assist diagnostic processes.
Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Observed strict safety measures, including checking medication dosages before administration to patients.
Administered oral, IV and intra-muscular medications and monitored patient reactions.
Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
09/2002 to 09/2008Dialysis Registered NurseCrawford County Kidney Center | City, STATE,
Updated medical records with current vitals, behavioral observations and medication details.
Supervised dialysis treatments for patients aging from child to adult in community hospital setting.
Monitored patient status during treatment and reported variances and adverse reactions to care teams.
Collected and analyzed patient data before, during and after treatments and documented all information in patient medical records.
Initiated and documented ongoing quality assurance activities to improve patient care and safety.
Administered medications to patients per day as directed by individual treatment plans.
Reviewed physician orders and administered therapies, treatments and medications.
Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Observed strict safety measures, including checking medication dosages before administration to patients.
Coordinated with healthcare team to establish, enact and evaluate patient care plans.
Administered oral, IV and intra-muscular medications and monitored patient reactions.
Education and Training
Expected in 05/1999 to to Associate of Applied Science | Registered NuursingNorth Central Technical College, Mansfield, OH, GPA:
Expected in 09/2002 to to Associate of Applied Science | Registered NursingMarion General Hospital , Marion, OH, GPA:
Chemotherapy Training
EKG Training
Expected in 08/2002 to to Associate of Applied Science | Registered Nursing-DialysisRichland County Kidney Dialysis, Mansfield, OH, GPA:
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Resume Overview
School Attended
North Central Technical College
Marion General Hospital
Richland County Kidney Dialysis
Job Titles Held:
Director of Nursing/Assistant Healthcare Administrator