SEARCH

Director of MH Child and Adolescent Services Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
DIRECTOR OF MH CHILD AND ADOLESCENT SERVICES
Education and Training
University Of North Texas | CityMaster of Education in Counseling05/2007
Hardin-Simmons University | City, StateMaster of Business Administration08/2020
University Of North Texas | City, StateGraduate Academic Certificate in Child Counseling/Play Therapy05/2011
License and Certification

Licensed Professional Counselor-Supervisor (LPC-S, 64096)

  • Issued: 5/2008 Expires: 2/2022

National Certified Counselor

Experience
Company Name | City, StateDirector of MH Child and Adolescent Services08/2018 - Current
  • Manage the child and adolescent team (LCSW, Master-level Interns, Bachelor-level case managers, family partners) across the six-county region
  • Provide clinical supervision and guidance to team, both remotely (Teams or other tele-health platform) and in-person
  • Monitor staff performance through creating and generating reports of key target areas
  • Coach staff on ways to improve performance
  • Monitor delivery of evidence-based practices
  • Conduct chart reviews to maintain compliance with agency and state regulations
  • Ensure services are provided according to Texas Resiliency and Recovery Utilization Management Guidelines
  • Review documentation completed by staff to ensure compliance with state required content
  • Communicate necessary information with the team via email or verbally
  • Collaborate with other management staff to effectively deliver services across teams (IDD, adult services)
  • Represent the company at community meetings and events, to include providing presentations and leading discussions regarding services
  • Monitor compliance with state contract, Texas Administrative Code, and company regulations, standards and requirements.
  • Assist staff in coordinating required trainings as established by contractual guidelines with the state
  • Participate in audits conducted by Texas HHSC, managed care organizations, NWIC, and internally
  • Develop procedures for referrals to specialized programs within the department
  • Train agency mental health staff in person-centered recovery planning process
  • Conduct hiring interviews, selection of candidates for open positions, and annual reviews
  • Assist in writing grants to expand and improve service delivery
  • Utilize various software programs (Microsoft Office products, EHR, Paycom) for daily work duties
Company Name | City, StateAccess Program Manager10/2013 - 08/2018
  • Supervised intake team including receptionists, prescribers, nurses, and licensed mental health professionals
  • Managed multiple prescriber schedules to ensure maximum number of admitted individuals were seen on a daily basis
  • Monitored departmental compliance to state contracts and Texas Administrative Code
  • Developed assessments capturing required state information
  • Utilization review duties including review of assessment documentation to ensure proper scoring and level of care assignment
  • Assisted UM department in conducting desk reviews for individuals appealing their ineligible intake outcome
  • Created reports tracking monthly intake data by county: number of walk-ins, admissions, ineligibles, average arrival and waiting times, productivity hours by staff
  • Adjusted processes increasing encounters to meet waiver goals and draw down approximately $4 million
  • Communicated all process changes to necessary agency staff
  • Coordinated intake schedules with local clinics ensuring tele-health equipment availability
  • Redesigned intake process from scheduled appointments only to walk-ins at least doubling the number of individuals seen daily
  • Trained agency staff on new documentation requirements
Company Name | City, StateMental Health Intake Coordinator06/2010 - 10/2013
  • Assessed adults, children, and youth utilizing diagnostic interview
  • Explained eligibility/ineligibility of individuals for agency services
  • Communicated complaints and appeals process to those ineligible for services
  • Documented individual's information concurrently
  • Monitored established waiting list in compliance with state requirements
  • Corresponded with individuals as needed to reassess level of need
  • Provided appropriate referrals to community resources
  • Provided therapy utilizing the evidence-based practice of Cognitive Behavioral Therapy (CBT)
  • Recruited well-qualified candidates to fill vacancies and offer residents unparalleled care.
Company Name | City, StateYouth Case Manager05/2008 - 06/2010
  • Prioritized case load by level of need
  • Managed caseload of approximately 40 children and youth with serious emotional disturbance
  • Collaborated with team members to ensure continuity of services
  • Coordinated necessary services for children, youth and their families
  • Provided skills training utilizing evidence-based practices
  • Participated in community crisis response rotation
  • Achieved state documentation timeliness and productivity requirements consistently
Trainings

Trauma-Focused Cognitive Behavioral Therapy

Cognitive Behavioral Therapy

CANS/ANSA Superuser

NWIC Wraparound model

Seeking Safety

Aggression Replacement Training

Skillstreaming

Barkley's Defiant Child/Teen

Nurturing Parenting

Illness Management and Recovery (IMR)

Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • University Of North Texas
  • Hardin-Simmons University

Job Titles Held:

  • Director of MH Child and Adolescent Services
  • Access Program Manager
  • Mental Health Intake Coordinator
  • Youth Case Manager

Degrees

  • Master of Education in Counseling
    Master of Business Administration
    Graduate Academic Certificate in Child Counseling/Play Therapy

Similar Resumes

View All
Intensive-In-Home-Child-&-Adolescent-Psychiatric-Services-(IICAPS)-Clinician-resume-sample

Intensive In-Home Child & Adolescent Psychiatric Services (IICAPS) Clinician

Milford, Connecticut