Director of MH Child and Adolescent Services Resume Example
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DIRECTOR OF MH CHILD AND ADOLESCENT SERVICES
Education and Training
University Of North Texas | CityMaster of Education in Counseling05/2007
Hardin-Simmons University | City, StateMaster of Business Administration08/2020
University Of North Texas | City, StateGraduate Academic Certificate in Child Counseling/Play Therapy05/2011
License and Certification
Licensed Professional Counselor-Supervisor (LPC-S, 64096)
- Issued: 5/2008 Expires: 2/2022
National Certified Counselor
Experience
The Centers | Cleveland Heights , OHDirector of MH Child and Adolescent Services08/2018 - Current
- Manage the child and adolescent team (LCSW, Master-level Interns, Bachelor-level case managers, family partners) across the six-county region
- Provide clinical supervision and guidance to team, both remotely (Teams or other tele-health platform) and in-person
- Monitor staff performance through creating and generating reports of key target areas
- Coach staff on ways to improve performance
- Monitor delivery of evidence-based practices
- Conduct chart reviews to maintain compliance with agency and state regulations
- Ensure services are provided according to Texas Resiliency and Recovery Utilization Management Guidelines
- Review documentation completed by staff to ensure compliance with state required content
- Communicate necessary information with the team via email or verbally
- Collaborate with other management staff to effectively deliver services across teams (IDD, adult services)
- Represent the company at community meetings and events, to include providing presentations and leading discussions regarding services
- Monitor compliance with state contract, Texas Administrative Code, and company regulations, standards and requirements.
- Assist staff in coordinating required trainings as established by contractual guidelines with the state
- Participate in audits conducted by Texas HHSC, managed care organizations, NWIC, and internally
- Develop procedures for referrals to specialized programs within the department
- Train agency mental health staff in person-centered recovery planning process
- Conduct hiring interviews, selection of candidates for open positions, and annual reviews
- Assist in writing grants to expand and improve service delivery
- Utilize various software programs (Microsoft Office products, EHR, Paycom) for daily work duties
Pecan Valley Centers For Behavioral And Developmental Healthcare | City , STATEAccess Program Manager10/2013 - 08/2018
- Supervised intake team including receptionists, prescribers, nurses, and licensed mental health professionals
- Managed multiple prescriber schedules to ensure maximum number of admitted individuals were seen on a daily basis
- Monitored departmental compliance to state contracts and Texas Administrative Code
- Developed assessments capturing required state information
- Utilization review duties including review of assessment documentation to ensure proper scoring and level of care assignment
- Assisted UM department in conducting desk reviews for individuals appealing their ineligible intake outcome
- Created reports tracking monthly intake data by county: number of walk-ins, admissions, ineligibles, average arrival and waiting times, productivity hours by staff
- Adjusted processes increasing encounters to meet waiver goals and draw down approximately $4 million
- Communicated all process changes to necessary agency staff
- Coordinated intake schedules with local clinics ensuring tele-health equipment availability
- Redesigned intake process from scheduled appointments only to walk-ins at least doubling the number of individuals seen daily
- Trained agency staff on new documentation requirements
Pecan Valley Centers For Behavioral And Developmental Healthcare | City , STATEMental Health Intake Coordinator06/2010 - 10/2013
- Assessed adults, children, and youth utilizing diagnostic interview
- Explained eligibility/ineligibility of individuals for agency services
- Communicated complaints and appeals process to those ineligible for services
- Documented individual's information concurrently
- Monitored established waiting list in compliance with state requirements
- Corresponded with individuals as needed to reassess level of need
- Provided appropriate referrals to community resources
- Provided therapy utilizing the evidence-based practice of Cognitive Behavioral Therapy (CBT)
- Recruited well-qualified candidates to fill vacancies and offer residents unparalleled care.
Pecan Valley Centers For Behavioral And Developmental Healthcare | City , STATEYouth Case Manager05/2008 - 06/2010
- Prioritized case load by level of need
- Managed caseload of approximately 40 children and youth with serious emotional disturbance
- Collaborated with team members to ensure continuity of services
- Coordinated necessary services for children, youth and their families
- Provided skills training utilizing evidence-based practices
- Participated in community crisis response rotation
- Achieved state documentation timeliness and productivity requirements consistently
Trainings
Trauma-Focused Cognitive Behavioral Therapy
Cognitive Behavioral Therapy
CANS/ANSA Superuser
NWIC Wraparound model
Seeking Safety
Aggression Replacement Training
Skillstreaming
Barkley's Defiant Child/Teen
Nurturing Parenting
Illness Management and Recovery (IMR)
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Resume Overview
School Attended
- University Of North Texas
- Hardin-Simmons University
Job Titles Held:
- Director of MH Child and Adolescent Services
- Access Program Manager
- Mental Health Intake Coordinator
- Youth Case Manager
Degrees
- Master of Education in Counseling
Master of Business Administration
Graduate Academic Certificate in Child Counseling/Play Therapy
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