Director Of Human Resources resume example with 6+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Human Resources Professional offering a successful career history comprised of practical and diverse experience. Well versed in implementing organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Astute professional highly skilled in recruitment and retention,employee relations, compensation, training and development, with dynamic skills in recruiting, interviewing, and leveraging talent. Successful history of building top-level employee benefit programs. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Solid background of improving collaboration and consensus across various company environments.

  • Superior Service, employee relations
  • Succession planning
  • Workforce improvements, strategic thinking, analysis, implementation
  • Effective Listening/ problem solving
  • Efficient in HRIS Boolean, Paycom, Paychex, etc...
  • Policy and Procedure Adherence
  • Performance evaluation
  • Benefits administration
Work History
10/2019 to Current
Job Coach- recruiting -retention and interviewing City Of Boston, Ma Boston, MA,
  • Developed and maintained courteous and effective working relationships with over 500 clients.
  • Devised robust training programs to strengthen investigatory skills, legal understanding and motivational strategies of each supervisor.
  • Delivered team member services and customized employee programs focused on optimizing labor relations and communications.
  • Promoted employee welfare by maintaining proper protocols throughout investigations and disciplinary procedures.
  • Documented and updated job descriptions as well as implemented wage surveys.
09/2018 to Current
Director of Human Resources Acrt, Inc. San Mateo, CA,
  • Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards
  • Implemented succession plans and promotion paths for all staff
  • Developed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and on-boarding
  • Delivered targeted reports displaying data to improve retention,compensation, labor costs and general budget items
  • Liaised between multiple departments to improve communications,mitigate non-productivity, and boost morale
  • Directed and controlled various benefit programs, including 401K, medical, dental and vision packages
  • Reduced workers' compensation claims by instituting corporate safety training program
  • Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements
  • Administered weekly Paycom payroll
  • Structured compensation and benefits according to market conditions and budget demands.
  • Developed succession plans and promotion paths for all staff.
09/2017 to 09/2018
Human Resources Recruiter Cruise America Kissimmee, FL,
  • Refined talent strategies and plans and designed and implemented Boolean searches to maximize recruitment and retention.
  • Oversaw and managed on-boarding processes and programs to successfully integrate new, transferred and promoted over 75 employees.
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Developed and deepened relationships with several college campus representatives to meet with graduating seniors for recruitment.
01/2015 to 09/2017
Human Resources Assistant Kansas City Kansas Board Of Education City, STATE,
  • Posted positions through approved recruitment channels.
  • Prepared monthly, weekly and daily logs using Microsoft Office Suite.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Managed employee exit interviews and paperwork.
  • Answered and directed approximately 100 outbound and inbound phone calls per day.
Expected in 2018
Master of Arts: Human Resources
Ottawa University - Ottawa, KS,
Expected in 2017
Bachelor of Arts: Human Resources Management
Ottawa University - Ottawa, KS,
  • SHRM-CP - SHRM Certified Professional

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Resume Overview

School Attended

  • Ottawa University
  • Ottawa University

Job Titles Held:

  • Job Coach- recruiting -retention and interviewing
  • Director of Human Resources
  • Human Resources Recruiter
  • Human Resources Assistant


  • Master of Arts
  • Bachelor of Arts

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