director of human resources resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Highly competent, dedicated, personable and trusted Human Resources professional seeking a senior leadership role. Adept at cultivating a positive work environment and collaborating with all levels of management and staff. Experience in for-profit and non-profit sectors. Recognized for leading by example and promoting a culture of positivity and superior performance in the workplace.

Areas of Expertise
  • Employee Engagement & Satisfaction Champion
  • Proven Ability to Lead and Motivate
  • Performance Management Development
  • Compensation and Benefits Administration
  • Legal and Regulatory Compliance Knowledge
  • Employee Handbook Development
  • Policy Improvement Recommendations
  • Payroll Management
  • Onboarding, Training and Development
  • Conflict Resolution
  • Cross Functional Collaboration
  • Advising & Mentoring Department Managers
Work History
Human Resources Specialist, 06/2021 to Current
Emery AirRockford, IL,
  • Maintain Employee Management Data for 500+ staff in Skyward HRIS system
  • Oversee FMLA Administration
  • Prepare monthly Board of Education Personnel reports
  • Maintain Human Resources Department Budget
  • Coordinate District Compliance Trainings for all staff through Safe Schools
  • Complete Human Resources State Reports
  • Assist in preparation of Administrator contracts
  • Facilitate district level interview process (Cabinet, Building Administrators, and Coordinators).
  • Complete annual End of Year Roll of Employee Management Plans in Skyward
  • Onboard contracted personnel
Director of Human Resources, 01/2017 to 07/2019
Aegis Technologies GroupChantilly, VA,
  • Achieved organizational excellence recognition as one of the Top Large (100+) Employers and Top Nonprofits to Work for in McHenry County (2018, 2019)
  • Led Executive Leadership Team in development of 3-year Strategic Plan (2018-2021) in conjunction with creation, communication and launch of new agency mission statement
  • Ensured organizational compliance to applicable laws including, but not limited to; EEO/Affirmative Action, ADA, ACA, FMLA, OSHA, WC and Unemployment claims
  • Oversaw, reviewed and approved $8M annual payroll processing for 225+ staff, including paid time-off and adherence to wage and hour laws
  • Implemented and hosted quarterly Town Halls focusing on employee recognition and organizational transparency, while fostering communication between all levels and building a culture of trust
  • Oversaw vendor selection and project managed the successful conversion and implementation from ADP Workforce Now to Paycom which resulted in a 3-year savings of over $150k, increased functionality and employee engagement
  • Utilized Paycom HRIS to develop from ground up ATS, Scheduling for 21 locations, Behavioral-based Performance Management System (savings of $50k) and Government EEO-1 reporting, which was previously all done manually
  • Executive leadership member of Risk Management and Safety committees, as well as Governance committee of the Board of Directors
  • Developed annual in-person Supervisor Training Program (authored 35-page, "Supervisor Essential Skills Guide")
  • Strategic partner with Director of Behavioral Health in launching Trauma-Informed Care practices (TIC) as it relates to staff satisfaction and productivity
  • As fiduciary of agency 403(b) plan, reduced plan costs in part by utilizing a TPA and working in partnership with accredited fiduciary advisor
  • Complete review and re-write of organization Employee Handbook (coupled with legal review)
  • Supported and sustained an "open door" policy to encourage employee communications and resolution of issues
Payroll Manager, 11/2014 to 01/2017
Phoenix Electronics, Inc.City, STATE,
  • Accurate management and generation of bi-weekly payrolls, including but not limited to; time tracking, benefit accruals, wage garnishments, bonuses and staff inquiries for 400+ staff and clients
  • Acted as liaison with HR regarding new hires, separations and paid time-off benefits
  • Converted position from full-time to part-time after 6 months with increased accuracy and compliance due to greater efficiencies, analytical/numeracy aptitude and problem-solving skills which resulted in significant cost-savings to agency
Human Resources and Payroll Manager, 10/2011 to 11/2014
Millennium Electronics, Inc.City, STATE,
  • As HR & Payroll Manager of for-profit manufacturing start-up, directly responsible for overall establishment and administration of all related functions for 35+ employees. Utilized HR experience and knowledge based on best practices to successfully support organizational growth
Human Resources Manager, Co-Founder, 08/1997 to 09/2011
Company NameCity, State,
  • Involved in leadership and growth of electronics manufacturing company from 2 employees to 200+ and revenues exceeding $20M. Involved in plant site selection and construction of 55,000 sq ft. state-of-the-art facility. Established HR practices and policies. Part of a team that achieved recognition as "Chicago's101 Best and Brightest Companies to Work For" six consecutive years, (2006-2011)
Bachelor of Science: Marketing, Expected in 05/1992
Northern Illinois University - Dekalb, IL

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Resume Overview

School Attended

  • Northern Illinois University

Job Titles Held:

  • Human Resources Specialist
  • Director of Human Resources
  • Payroll Manager
  • Human Resources and Payroll Manager
  • Human Resources Manager, Co-Founder


  • Bachelor of Science

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