Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Human Resources Professional with a 16 year background in employee management, hiring, training and benefits. Highly detail-oriented and organized.
Key Skills
  • Training and development
  • Compensation/payroll  
  • Employee relations
  • Hiring and retention  

  • OSHA inspections
  • Personnel records maintenance
  • Mediation expertise

  • Introduced monthly team building meetings.
  • Reduced employee turnover by 24%.
  • Created a rewards and incentive program that was cited as the driving force behind employee retention rate.
  • Successfully transitioned company from use of paper time sheets to automated payroll system within 3 months.

Professional Experience
Director of Human Resources, 06/2015 - Current
City Of Charlottesville Charlottesville, VA,
  • Responsible for the daily operations of Human Resources in a Not for Profit environment.
  • Produce a bi-weekly payroll for 100 plus employees using ADP software.
  • Conducted new employee orientation to foster positive attitude toward organizational objectives.
  • Identified staff vacancies and recruited, interviewed and selected applicants.
  • Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
  • Directed personnel, training and labor relations activities.
  • Reviewed federal and state laws to confirm and enforce company compliance.
  • Conducted benefits administration for 100 plus benefit-eligible employees. 
  • Created and implemented the exit and interview program process.
  • Advised top management on appropriate employee corrective actions.
  • Created and modified job descriptions within all departments.
  • Worked with senior-level management to create fair and consistent HR policies and procedures.
  • Processed all salary changes stemming from merit increases, promotions, bonuses and pay adjustments.
  • Worked on 401(k) administration, FMLA and workers' compensation claims and benefits.
  • Managed over 100  personnel files according to policy and federal and state law and regulations.
  • Offered consistent payroll disbursement with accurate record keeping of employee PTO and vacation accruals.
  • Drafted department-specific employee announcements.
  • Effectively trained instructors and supervisors on techniques for managing employees.
Human Resources Director, 2014 - 05/2015
Community Action Program For Central Arkansas England, AR,
  • Responsible for producing payroll on a bi-weekly basis for 143 employees.
  • Hired, On boarded, and performed new employee orientation.
  • Managed a front office staff of six and Medical Records dept.
  • Administered all employee benefits.
  • Performed background checks through IDPH.
  • Conducted all company meetings on a monthly basis.
  • Conducted team building meetings monthly with all managers.
  • Entered and monitored all employee health benefits. (union and non-union)
  • Recruited potential employees via job boards and job fairs.
  • Prepared all FMLA paperwork and filed all W/C Claims.
  • Represented company during unemployment hearings and union grievances.
  • Worked with all staff to make sure we were OSHA and Joint Commission compliant.
  • Terminated, Off Boarded, and performed exit interviews.
HR/Payroll/Production Admin., 2009 - 2013
Prestige Care, Inc San Diego, CA,
  • Produce a weekly and bi-monthly payroll.
  • Administer and update employee health benefits and company 401k plan.
  • Maintain and update employee files.
  • Created employee recognition program.
  • Prepare quarterly and annual payroll tax returns and W-2s.
  • Processes terminations and perform exit interviews.
  • Coordinate monthly safety meetings.
  • Recruit, interview and hire employees.
  • Responsible for making sure we are OSHA compliant.
  • Complete and enter all payroll journal entries to the general ledger.
  • Create and close all production orders.
  • Track employee attendance.
  • Report directly to the Controller and President.
Payroll and Benefits Coordinator, 2003 - 2008
Kennedy Homes, L.P. City, STATE,
  • Produced a bi-weekly payroll for 160 employees.
  • Administered and updated employee health benefits and company 401k plan.
  • Maintained and updated employee files.
  • Completed employee FMLA, disability, and life insurance.
  • Prepared quarterly and annual payroll tax returns and W-2s.
  • Processed terminations (Severance packages, COBRA, and unemployment).
  • Assisted the HR Manager with employee relations.
  • Assisted Accounts Payable with daily and weekly duties, including entering invoices and executing a weekly check run.
  • Prepared and paid all sales commissions on a bi-weekly basis.
  • Maintained all company Executives credit card accounts.
  • Reported directly to the Controller and HR Manager.
  • Championed the company payroll conversion.
  • 2003 Team of the Year.
  • 2005 Partners Special Recognition Award.
  • 2006 Court of Honor.
High School Diploma: , Expected in 1991
Schaumburg High School - Schaumburg, IL
Top 90% of class
: Criminal Law, Expected in 1993
Elgin Community College - Elgin, IL
Professional Human Resources Certification: , Expected in 2014
- ,
Computer Skills
Microsoft: Word, Works, Excel, Power point and Publisher.
Adobe Programs: Illustrator, Photo shop and Page maker.
Payroll and HRIS Systems: Adp, Paycor, Paylocity, Paychexs and Abra
Additional Information

Notary Public for the State of Illinois. My Commission expires 08/27/2019.

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School Attended

  • Schaumburg High School
  • Elgin Community College

Job Titles Held:

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  • Human Resources Director
  • HR/Payroll/Production Admin.
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  • High School Diploma
  • Professional Human Resources Certification

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